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The Docent's Collection

3.5 star property

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Photo gallery for The Docent's Collection

Exclusive Apartment, 2 Bedrooms | Dining room
Exclusive Apartment, 2 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services
City Apartment, 2 Bedrooms | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Luxury Loft, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Boating

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
121 Middle St., Portland, ME, 04101
  • Portland Museum of Art
    ‪13 min walk‬
  • State Theatre
    ‪13 min walk‬
  • University of Southern Maine
    ‪3 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪16 min drive‬

Room options

View all photos for Luxury Loft, 2 Bedrooms

Luxury Loft, 2 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services

Luxury Loft, 2 Bedrooms

  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Luxury Loft, 3 Bedrooms

Luxury Loft, 3 Bedrooms | Living area | 52-inch LED TV with satellite channels, TV, streaming services

Luxury Loft, 3 Bedrooms

  • Sleeps 7
  • 3 King Beds

View all photos for Luxury Loft, 1 Bedroom, Accessible

Luxury Loft, 1 Bedroom, Accessible | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Luxury Loft, 1 Bedroom, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Luxury Loft, 1 Bedroom

Luxury Loft, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Luxury Loft, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

The Docent's Collection

Victorian hotel in Portland with a 24-hour front desk
This smoke-free hotel features self parking, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out. Housekeeping is available on request.
The Docent's Collection offers 17 accommodations with coffee/tea makers and an iron/ironing board. 52-inch LED televisions come with premium satellite channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Docent's Collection, you're just a quick walk from Casco Bay. Enjoy features like free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and a virtual front desk
  • Within a 15-minute walk of Wadsworth-Longfellow House and Portland Museum of Art
As a guest of The Docent's Collection, you'll find dry cleaning/laundry services and express check-out. WiFi is free in public spaces. Parking is available for a fee.

This Victorian Portland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 60 per night; includes in/out privileges)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • In a national park

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Entertainment

  • 52-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's FLEXIPASS mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are required to download the property's FLEXIPASS mobile app before check-in.
Property Registration Number 28352

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

121 MIDDLE an urban inn
The Docents Collections
The Docent's Collection Hotel
The Docent's Collection Portland
The Docent's Collection Hotel Portland

The Docent's Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 166 out of 196 reviews
Rating 8 - Good. 20 out of 196 reviews
Rating 6 - Okay. 6 out of 196 reviews
Rating 4 - Poor. 4 out of 196 reviews
Rating 2 - Terrible. 0 out of 196 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sho

Stayed 1 night in Dec 2024

10/10 Excellent

Shamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location and very well stocked kitchen. Very quiet inside too. All in all a very relaxing, functional and convenient place to stay while in Portland - if you are looking for a self sufficient stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checks all the boxes… and then some. My go to spot.
Stayed 3 nights in Dec 2024

10/10 Excellent

sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to check into, right in town.
Stayed 1 night in Nov 2024

8/10 Good

Kirk

Stayed 2 nights in Nov 2024

8/10 Good

Lawan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Docent and especially liked having an equipped kitchen and good size living room/seating. Honestly the only negative was the parking situation - the alley was sketchy at night and there are not a lot of available spaces. I think if the parking was better I would have given it 5 stars bec the lofts are very modern and clean. Great downtown location also.
Stayed 3 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly impressed with everything start to finish. Our 2 bedroom room was spacious , quiet and clean. The property is within walking distance to bars and restaurants. Perfect alternative to the traditional hotel experience for those looking for a little more room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean with great location
The room was beautiful and comfortable and location was perfect! The parking and check in process was different from a normal hotel because it was all electronic with your key being downloaded on an app. First time I did it this way, so it was a bit of a learning curve. I had to call for parking info and someone answered the phone right away and was very helpful. We would definitely stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
We liked the area, the furnishings, and the design.
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very quiet and clean. Felt more like a home.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, beautifully Decorated! Would absolutely stay again
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kristin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful location. Worst customer service.
You have to download an app in order to enter the property, I did not know this and when I called to get assistance from the person at the front desk. Which by the way, I have no idea where that is because I never saw one person. He was rather abrupt and condescending and kept telling you what I needed to do and telling me to calm down. I wasn't not calm. I just had to really go to the restroom. I wish they would put something like that on their website when you're trying to book. If it was there I did not say it. The room itself was very nice and very clean, but as far as the customer service it lacked and left a lot to be desired. Teach your people at the front desk to be a little bit more. Customer friendly.. instead of telling people to calm down and when they ask where the front desk is to continuously ignore them. Instead of explaining how the location works. I will never stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for downtown Portland
Stayed 1 night in Sep 2024

6/10 Okay

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is fine, though dark for my tastes, but everything is clean and well decorated. The problem for us is how insanely complicated everything is. The check in involved downloading an app and complicated directions that had significant gaps in information. I am fairly tech savvy, but I still had problems. The staff I spoke to on the phone and with whom I exchanged texts couldn’t have been more lovely and accommodating. But the check in system really needs to be rethought. And in addition to the complexity it relies too heavily on one’s iPhone. But things can go wrong with iPhones. My husband I both wondered what would have happened if my phone wasn’t properly charged, for instance. The temperature controls were also needlessly complex. In stead of enjoying our first hour here, we were wrestling with technology. The whole experience has been much too stressful. Right now I am trying to find check out instructions among the large number of texts and e-mails I’ve received.
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness
Disliked: Staff & service
The hotel was very clean but still under construction with no hotel staff on site. It had limited parking and there was none available upon arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Amenities
If anyone wants to stay in a beautiful well kept apartment in the perfect location in Portland Maine this is your place!!! It perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for a girls night. Clean, beautiful space. Comfortable. Good amenities. Walkable go downtown Portland.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snuggly Stay
We had a very nice stay. The ease of the parking and the security was reassuring. I loved snuggling up on the couch when the weather wasn't at its best.
Stayed 2 nights in Oct 2023