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Courtyard Portland Downtown/Waterfront

3.0 star property

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Photo gallery for Courtyard Portland Downtown/Waterfront

In-room safe, individually decorated, individually furnished, desk
Property amenity
Point of interest
Flat-screen TV
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pool

Explore the area

Map
321 Commercial St, Portland, ME, 04101
  • Cross Insurance Arena
    ‪5 min walk‬
  • Victoria Mansion
    ‪6 min walk‬
  • Wadsworth-Longfellow House
    ‪8 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪17 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking, Harbour View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, Multiple Beds, Non Smoking, Harbour View

  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Harbour View (Hearing Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Harbour View (Hearing Accessible)

  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed with Sofa bed, Non Smoking

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Harbour View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Harbour View

  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Harbour View

Room, 1 King Bed with Sofa bed, Harbour View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed, Harbour View

  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Hilton Garden Inn Portland Downtown Waterfront

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1001)
The price is CHF 119
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hilton Garden Inn Portland Downtown Waterfront

About this property

Courtyard Portland Downtown/Waterfront

Hotel with free airport shuttle, a quick walk to Cross Insurance Arena
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard Portland Downtown/Waterfront offers 127 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard Portland Downtown/Waterfront. During your stay, you're just a quick walk from Casco Bay. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Cross Insurance Arena and 8 minutes on foot from Portland Museum of Art
  • Free airport and local-area shuttle service
Courtyard Portland Downtown/Waterfront offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly Courtyard Portland Downtown/Waterfront also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Portland hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Valet parking on site (USD 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1.00 to 100.00 per person
  • Valet parking fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard Portland Downtown/Waterfront offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Portland Downtown
Courtyard Portland Downtown waterfront
Courtyard waterfront Hotel Portland Downtown
Portland Downtown waterfront
Courtyard Portland Downtown/Waterfront Maine
Courtyard Portland Downtown/Waterfront Hotel
Courtyard Downtown/Waterfront Hotel
Courtyard Portland Downtown/Waterfront
Courtyard Downtown/Waterfront
Courtyard Portland Waterfront
Courtyard Portland Downtown/Waterfront Hotel
Courtyard Portland Downtown/Waterfront Portland
Courtyard Portland Downtown/Waterfront Hotel Portland

Courtyard Portland Downtown/Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The common areas were very homey and inviting. Staff was very laid back and friendly and most helpful. Valet picked us up from Airport and this was much appreciated.
Stayed 4 nights in Nov 2024

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I want to start by saying, the staff are very friendly and did all they could considering what they had on hand. This facility was awful for handicap guests. Requested a handicap accessible room in advance, hotel even acknowledged before me at check in. Placed me and my handicapped mother in a non accessible room initially. Then moved us to an accessible room after. However, we requested a two queen room and the new room was a one king bed, forcing us to share a bed on our trip. The "accessible room" we were given was also subpar. The shower still had a tub, but this room to their credit had bars for my mother to hold. There was also no mat for the shower to avoid falls. The toilet was low, even by normal room standards, forcing the hotel manager to strap on a lift to the toilet. This could all be avoided with a chair height toilet. Additionally, the path to the valet entrance was cobble stoned which was awful for my mother's scooter. (The front steps had stairs and no ramp.)There was a brick path, but the hotel parked cars along the non cobblestoned path forcing my mother on to the cobblestones. They also charged for valet despite my mother's handicap placard due to "no onsite parking" despite the cars blocking the pedestrian path to the hotel's valet entrance. The hotel manager was friendly and so was her staff. However, that's where the positive things end.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Meredith

Stayed 1 night in Nov 2024

10/10 Excellent

Rayette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. All staff were exceptional! Valet in and out, checkin and check out and bistro operator were great! Would absolutely stay here in the future.
Stayed 1 night in Nov 2024

2/10 Terrible

Don

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The person at the front desk didn't know how to process our reservation because we booked through Expedia. We were there for 2 nights and no one cleaned our room. You could hear EVERYTHING through the adjoining room door. I'll never stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard was absolutely one of the best hotels. From the Front desk, valet parking and other staff inside. The room was very clean! Bay area view. Close to restaurants, bars, the wharf.
Stayed 4 nights in Oct 2024

10/10 Excellent

gina

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, quiet and well maintained. The staff was very responsive and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

RON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Portland
Quick 1 night stsy making this a great hotel choice. Close to restaurants and walking distance to many shops and night life. Need to seriously consider this hotel for your next visit to Portland, Maine.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
Perfect in every way! We were greeted warmly and given a map as well as a printed list of restaurant recommendations by cuisine type with price ranges and addresses (she even pointed out some nearby favorites)! Such a nice touch! Truly felt welcomed here.Valet parking was quick and always had our car ready within minutes at various times of the day/night.When I requested some additional items, someone was at my door almost immediately! Super clean, everything seemed new. The room was big, beds/pillows comfortable - an end table with outlet, USB and lights on each side of both beds.Huge shower! Great view of the port from our room.An amazing location, just a short walk to the piers, tons of shops and restaurants. Absolutely recommend and will stay here any time I’m lucky enough to make it back to Portland!
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location and nice and comfortable area.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a Courtyard... with a view
All view! (with a parking lot in the way) The check in was simple. Room was clean and exactly as you would expect a Courtyard to look. The location was great. Just a tad off center of the "main drag"... with a view of the harbor over the top of a parking lot. Food was a quick half mile walk. Check in and check out were as expected again, for a courtyard. I'd stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Teri Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Cheers
Stayed 1 night in Sep 2024

2/10 Terrible

Kenneth

Travelled with partner
Toilet didn’t work. Shower wouldn’t drain. Staff ran out of water.
Stayed 1 night in Sep 2024

8/10 Good

Annat, Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the local is super convenient. My only wish is that the shower was nicer :) The water pressure was good, but the shower head was the simplest and didn’t match the overall feeling. Please invest in nicer showers?
Stayed 2 nights in Sep 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff was the best.
Stayed 4 nights in Sep 2024

6/10 Okay

Helen

Liked: Cleanliness
Property was clean, would have been nice to be told you needed room key for elevator and parking was additional charge. Some employees friendly, others not so much
Stayed 2 nights in Sep 2024

8/10 Good

Kristen, Tarrytown

Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Very nice hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rowena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024