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Neya Porto Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains
Family Room, Garden View | Terrace/patio
Rooftop bar, ocean views, open daily
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Ribeira Square
    ‪15 min walk‬
  • Porto Cathedral
    ‪18 min walk‬
  • Porto Historic Center
    ‪19 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • River view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | Minibar, in-room safe, desk, blackout curtains

Superior Suite (Duplex)

  • River view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Family Room, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • River view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, blackout curtains

Premium Twin Room

  • River view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout curtains

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Neya Porto Hotel

Family-friendly hotel with full-service spa and rooftop terrace
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to hydrotherapy, body wraps or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo – Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 400 out of 561 reviews
Rating 8 - Good. 113 out of 561 reviews
Rating 6 - Okay. 29 out of 561 reviews
Rating 4 - Poor. 6 out of 561 reviews
Rating 2 - Terrible. 13 out of 561 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Annabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel all round, definitely recommend
Stayed 3 nights in Jan 2025

4/10 Poor

SIU WAH, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I don't like the room to be noisy. 1. Outside the street of vehicle passing through, we hears noisy car engine noise. I think that window are not welll insulated. 2. Ground level has bar, they open 7 am and drum music is clearly from bar restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel. Clean and a great view of the river.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Obsessed with Neya Porto Hotel! Will 1000% stay here again! Gorge!
Stayed 5 nights in Nov 2024

8/10 Good

DIEGO, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nobody told me that I was supposed to have a VIP access. Nobody offered me an upgrade for my room. I don’t know what you are talking about
Stayed 2 nights in Jan 2025

8/10 Good

ENDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Spot In PORTO

I had a very comfortable stay. Getting into the bath for a shower was quite risky as there is quite a large spread across tub and surround, not so bad getting in but stepping out could be an issue if your foot still in the bath was to slip. Overall I was happy with the stay, room was very quite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Hotel is very nice but needs some touch ups for the room (eg loose fooorboard and broken shower door). Overall, food for breakfast and quality of stay were very nice.
Stayed 2 nights in Jan 2025

8/10 Good

Kajsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful but noisy

Beautiful and close to the city centre but a close by club plays music 24 /7 and you hear this even with headphones on. And they don’t have proper shampoo and no conditioner in the showers just soap. Clearly not a hotel for women.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

payam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great location

Love this hotel! My room has excellent view of the river! It was a beautiful property, excellent rooftop restaurant, fantastic drinks and cocktails. I highly recommend this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We loved our stay at Neya Porto. Everyone was friendly and the service was perfect. We were able to walk everywhere to explore Porto and easy location for wine tour pick up. Amazing view!
Stayed 2 nights in Sep 2024

10/10 Excellent

Savio

Stayed 1 night in Nov 2024

8/10 Good

Mingxuan

Stayed 1 night in Dec 2024

10/10 Excellent

Dayanara, Kronberg

Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel - worth the extra with a view looking over the River Douro. Excellent staff, professional and very friendly. Great breakfast for the price. I would definitely return.
Stayed 2 nights in Dec 2024

6/10 Okay

Yasuo

Liked: Cleanliness
No tissue paper and wifi in the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Breakfast was very good.
Stayed 1 night in Dec 2024

2/10 Terrible

Priya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property claims to be a spa hotel. But they don't even offer robes or slippers in the room. They guilt you to not get your room cleaned. The spa is also closed two days out of the week but fail to inform you that. We also couldn't access the rooftop for dinner during our short stay because there was a staff party. Again, no mention of that or warning that it won't be available during our stay. We booked this for the spa and gorgeous rooftop but didn't get to use either one of those things. Staff were not helpful about this. The walk is also 15 mins just to the town but if you want to go see anything else you'll be walking up and down hills a lot. Or paying for taxis/uber a lot during your trip. You are better off staying in the heart of the town! There are lots of nicer spa hotels!
Stayed 3 nights in Nov 2024

10/10 Excellent

Emanuelle Mirabal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty, it is in a good location and it has a great view from the bar, overall it was a comfortable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Berlin

Stayed 3 nights in Nov 2024

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, friendly staff, great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Philip

Stayed 3 nights in Oct 2024

10/10 Excellent

Erez, Great Neck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. The hotel is new, rooms are clean, rooftop is great, it's on the river but a 10-minute taxi from the city center.
Stayed 3 nights in Nov 2024