Holiday Inn Portsmouth, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Portsmouth, an IHG Hotel

Fitness facility
Exterior
Bar (on property)
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Bar

Explore the area

Map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Clarence Pier
    ‪5 min walk‬
  • Southsea Hoverport
    ‪6 min walk‬
  • University of Portsmouth
    ‪8 min walk‬
  • Southampton (SOU)
    ‪30 min drive‬

Room options

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Portsmouth, an IHG Hotel

Hotel with a full-service spa, a short walk to University of Portsmouth
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth, an IHG Hotel offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Portsmouth. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of University of Portsmouth and Gunwharf Quays
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth, an IHG Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Japanese, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Holiday Inn Portsmouth, An Ihg
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth, an IHG Hotel Hotel
Holiday Inn Portsmouth, an IHG Hotel Portsmouth
Holiday Inn Portsmouth, an IHG Hotel Hotel Portsmouth

Holiday Inn Portsmouth, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1002 reviews" "
Rating 8 - Good. 379 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Holiday Nightmare rather than Holiday Inn
Furniture was well worn, food was dreadful, reserved parking meant you could park on the street and then they try to overcharge me by 25%. Strangely I won’t be staying again.
Stayed 1 night in Oct 2024

2/10 Terrible

Charlie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reccomendation is, Do not book this hotel SPA is miss advertised. They do not have a spa person or area. Steam room and sauna are not working properly. Jacuzzi hasn't been working for 8 months not sure if it is yet Facilities are dirty and old and broken. Just look for yourseves. Staff not acknowledging any complaints neither are they within there own 48hr SLA. Customer service at hotel and remote don't respond and ignore. We checked out with a long line of complaints in front of us. Hotel staff were refunding car park to get rid of customers rather than delayed with issues reported. They advise they can't do anything to help yet they don't help remotely. Still not heard back now from customer service been two weeks since raising complaint. As Expedia keep asking for me to review I will. :) Breakfast is a total joke quality and price. £16.95 Just walk up road to small local places much cheaper and much better. £7 for a pint at bar. My advice book the ibis. Half the price and brand new. Go to an actual spa, pool etc as this place is not what's advertised. I would rate this a 2.5 star hotel. I spend most my time in hotels and I couldn't believe how bad this Is for the price.
Stayed 5 nights in Oct 2024

6/10 Okay

Frederick

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfy but didn’t have facilities as promised
Bed v comfy. But had booked because of the jacuzzi and this was out of service. Also the tv only had 6 channels programmed and the service on these was spotty too
Stayed 1 night in Oct 2024

10/10 Excellent

GARRON

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable and pillows too thin
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and good facilities. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room with a great view. Very easy to walk to places we wanted to go to.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good stay
Stayed 2 nights in Oct 2024

8/10 Good

Robert, SHERBORNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Arrangements for vegans were limited despite prior warning and promises that oat milk would be provided etc Room was only noisy because there was a thick fog in the morning after our stay and the various ships leaving the harbour were blasting on their sirens. Pool was well-managed. Arrangements to use gym and pool were good. Breakfast was good for non-vegans.
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, spacious and welcoming staff. A good weekend trip for a solo traveller. Woild return with my family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Bar could have been better stocked
Would have been 10:10 if the bar had go. Diet Pepsi or Pepsi zero or lime juice in stock Sea view room had view of the sea unlike some hotels I have stayed in
Stayed 2 nights in Sep 2024

10/10 Excellent

Itzaira, Baytown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Breakfast is varied and tasty.
Stayed 1 night in Sep 2024

6/10 Okay

Nathania

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Alison

Travelled with group
Paint finishes in room terrible ! Premier inn better £144 for a night plus £ 5 to park should be free at that price ..
Stayed 1 night in Sep 2024

8/10 Good

ANDREW, Thatcham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for walking to various sites. Breakfast nice but expensive for what it is and long queues at coffee machine was annoying.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Place was lovely better than expected wish we did 2 nights here!
Stayed 1 night in Sep 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best location, the room was amazing, the food was great and I would surely recommend others to that hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is limited and very small spaces. So be prepared to park on the road outside.
Stayed 2 nights in Sep 2024