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Hotel U Zlateho Jelena

3.5 star property

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Photo gallery for Hotel U Zlateho Jelena

Terrace/patio
Exterior
Bar (on property)
Standard Double or Twin Room, 1 Bedroom, Ensuite | Minibar, individually furnished, blackout curtains, free WiFi
Luxury Suite, 1 Bedroom, Kitchen, City View | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Stupartska 6, Celetna 11, Prague, 11000

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, individually furnished, blackout curtains, free WiFi

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite (1 Bedroom & Living Room)

Suite (1 Bedroom & Living Room) | Minibar, individually furnished, blackout curtains, free WiFi

Suite (1 Bedroom & Living Room)

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Kitchen, City View

Luxury Suite, 1 Bedroom, Kitchen, City View | Minibar, individually furnished, blackout curtains, free WiFi

Luxury Suite, 1 Bedroom, Kitchen, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Bathtub

Superior Double or Twin Room, 1 Bedroom, Bathtub | Minibar, individually furnished, blackout curtains, free WiFi

Superior Double or Twin Room, 1 Bedroom, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, 1 Bedroom, Ensuite

Triple Room, 1 Bedroom, Ensuite | Minibar, individually furnished, blackout curtains, free WiFi

Triple Room, 1 Bedroom, Ensuite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Ensuite

Standard Double or Twin Room, 1 Bedroom, Ensuite | Minibar, individually furnished, blackout curtains, free WiFi

Standard Double or Twin Room, 1 Bedroom, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel U Zlateho Jelena

Hotel with a coffee shop/cafe, steps from Old Town Square
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a library and tour/ticket assistance.
Hotel U Zlateho Jelena offers 19 accommodations with minibars and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they enjoy the overall property condition at Hotel U Zlateho Jelena. During your stay, you're just a quick walk from Old Town Square. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Old Town Square and Church of Our Lady before Týn
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel U Zlateho Jelena.

This 3.5-star Prague hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Cakeshop Prague – On-site café. Guests can enjoy drinks at the bar.
Erawan Thai restaurant – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cakeshop Prague
  • Erawan Thai restaurant

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Heating
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 7 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel U Zlateho Jelena Golden Deer Prague
Hotel U Zlateho Jelena Golden Deer
U Zlateho Jelena Golden Deer Prague
U Zlateho Jelena Golden Deer
Hotel U Zlateho Jelena Hotel
Hotel U Zlateho Jelena Prague
Hotel U Zlateho Jelena Hotel Prague
Hotel U Zlateho Jelena (Golden Deer)

Hotel U Zlateho Jelena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 285 reviews
Rating 8 - Good. 121 out of 285 reviews
Rating 6 - Okay. 33 out of 285 reviews
Rating 4 - Poor. 8 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has an amazing location I'm central Prague. Berybold building, but clean, comfortable, and nicer than I expected. The staff was great and the check in and out process was very easy. I would highly recommend!
Stayed 1 night in Dec 2024

6/10 Okay

Sarah Xin Ying

Liked: Cleanliness, staff & service, room comfort
Stay in prague.
It was neither good nor bad. So so for me. I was expectibg more from a 3 star hotel. Ive stayed in many 3 star hotels and this is by far the worst. No separation between showers and floor so the whole floor often gets flooded after a shower. Also, in the morning, its often noisy outside which affects my sleep. I can hear the noise in the room next door too unfortunately. The hot water was limitied. After a while it becomes cold. But the bed was fine. The good thing is the location. Its a 2 min walk from the old town
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivor, Greenville

Liked: Property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for walking to the Christmas markets which is why we’re there. The room was very charming and unique. The staff were pleasant and helpful. Plus it’s over a cake shop!
Stayed 2 nights in Dec 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Great customer service for a brief stay! Hotel employees can speak English. The building is historic but is well maintained. I appreciate that they were also able to store my luggage. Everything was clean. Someone traveling from the US, who is accustomed to boutique style hotels, would feel very comfortable here. The location was perfect, just a one minute walk from the town square with a beautiful Christmas market.
Nighttime view from the enclosed balcony window.
Sleeping area
Living area
Bathroom
Stayed 1 night in Dec 2024

8/10 Good

Nunziato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Pillows were very uncomfortable.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Travelled with partner
Disliked: Amenities
Cheap but you get what you pay for. Basic room (no coffee making facilities etc), pillows weren't great and room was uncomfortably hot for our entire stay with only a tiny desk fan provided
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to visit Prague from. Helpful staff, great rooms and decor.
Stayed 5 nights in Aug 2024

2/10 Terrible

Thomas

Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very close to old town Prague
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The hotel was hard to find. The room is upstairs and there is no elevator. It was kept very noisy all night long by partying and fighting people in the street below. The windows blocked out the noise, but we couldn't keep the windows open for a breeze. The tub has no shower. HOWEVER, the room is right off the old town square, so it couldn't be more convenient.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruka

Travelled with group
Disliked: Amenities
The hotel was located in the center of the historic district, and was convenient because it was close to each sightseeing spot.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly J

Stayed 3 nights in Jan 2024

6/10 Okay

Nicola

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
A basic property, good location in central old town Prague. No public transport needed. Staff helpful, kind and caring and went out of their way to help us. (Our shower broke and heating wouldn’t turn off) there is work needed to maintain standards in the hotel. Noisy courtyard kept us awake with guests talking or deliveries from 8am every morning.
Stayed 4 nights in Dec 2023

2/10 Terrible

christopher

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kurtis S.

Liked: Cleanliness, property conditions & facilities
Antique furniture!
Stayed 2 nights in Oct 2023

8/10 Good

Roiann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very difficult to find, once we found it it was lovely and we enjoyed our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Swiss mountain town.
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff at all hours
Stayed 3 nights in Jul 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staff. Would recommend to stay here.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christoph, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in the old, friendly staff and rooms gave you a great feeling about the old town and its style. We recommend it to any body to stay out.
Stayed 5 nights in Jun 2023