Comfort Suites Prestonsburg West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Prestonsburg West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Front of property
Lobby
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
51 Hal Rogers Dr, Prestonsburg, KY, 41653
  • Mountain Arts Center
    2 min walk
  • Archer Park
    19 min walk
  • Middle Creek National Battlefield
    2 min drive
  • Pikeville, KY (PVL-Pike County - Hatcher Field)
    28 min drive

Room options

Suite, Non Smoking

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Prestonsburg West

Hotel in Prestonsburg with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Suites Prestonsburg West offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Prestonsburg West. During your stay, you're just a quick walk from Mountain Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • Steps from Mountain Arts Center and a 2-minute drive from Archer Park
  • Pets welcome for a fee
Comfort Suites Prestonsburg West offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Prestonsburg West also features a fireplace in the lobby, laundry facilities, and a lift. Free self parking is available.

This Prestonsburg hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 6.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 6.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Prestonsburg
Comfort Suites Prestonsburg
Comfort Suites Prestonsburg West Hotel
Comfort Suites Prestonsburg West Prestonsburg
Comfort Suites Prestonsburg West Hotel Prestonsburg

Comfort Suites Prestonsburg West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 581 reviews" "
Rating 8 - Good. 195 out of 581 reviews" "
Rating 6 - Okay. 55 out of 581 reviews" "
Rating 4 - Poor. 26 out of 581 reviews" "
Rating 2 - Terrible. 18 out of 581 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Stayed 2 nights in Aug 2024

6/10 Okay

chris

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean inside and very friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Trundy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karyl, Englewood

Travelled with family
Liked: Staff & service
We stay at this hotel every year in July while visiting family. It seems to be declining in maintenance & upkeep. We were unable to adjust the temperature control to a comfortable setting and keep it constant, it kept shutting off. It was either too hot or too cold. The sink was very slow to drain. Carpet was in need of cleaning. On the other hand, the staff was awesome, very personable and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daffodils shopping excursions
Staff is always kind and on the ball. I come to shop at my friend’s boutique every 3 or 4 months. I could stay somewhere else cheaper but I know my room is going to be clean and customer service is great. The cleaning staff and gal that works with the breakfast buffet are always accommodating as well.
Stayed 1 night in Jul 2024

2/10 Terrible

Theresa

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Cline

Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Travelled with pets
Liked: Cleanliness, staff & service
While not really a 3-star hotel, it was pretty clean except for smudge marks around the elevator doors. Staff was super friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and semi close to town.
Stayed 2 nights in Jun 2024

8/10 Good

Brianna

Stayed 1 night in Jun 2024

6/10 Okay

john

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Elaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and updated! New carpeting, painting, and fixtures. Cleanliness seemed a priority. The coffee cups were individually wrapped. The breakfast was very good. Eggs, sausage, biscuits and gravy along with all the usuals. Well done and tasty! Highly recommend this hotel….
Stayed 1 night in Jun 2024

4/10 Poor

Roxie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great. Everyone was very friendly and helpful to use. Well stay there again.
Stayed 7 nights in May 2024

8/10 Good

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining Hall was dark. Need better lighting. Pool area to stay open another hour or so would have helped.
Stayed 2 nights in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024