2/10 – Ungenügend
janis W.
20. Jan. 2025
Verbesserungswürdig: Sauberkeit
Overall condition and lack of follow up from owner
The booking experience was fine but once we got into the property, we noticed property was not well maintained.We have stayed at several VRBO listings and this one was surprisingly poor quality than the others. We had a packed schedule and only stayed there to sleep and ate breakfast twice out of 5 days. We found the third floor matress in the basement next to a molded bed matress so we did not use it which made sleeping arrangements for 11 people very challenging. The sofa was NOT big enough for anyone to sleep on comfortably. The bathroom in the back bedroom had cracked or broken fixtures and a cold water facet in the very small shower that leaked so badly, the water temperature went rapidly from very hot to very cold when you tried to adjust it so we could not let any of the children use it for fear they would turn the handles and burn themselves.That made showering in the morning a pain as did the fact that we only had 5 face cloths for 11 people for 6 days. On the first morning we cooked breakfast, the top oven door kept getting stuck when we tried to open it so you had to pull it hard to get it open. Because of that, we used the bottom oven on the second day we cooked and it got locked when closed. We could not get it open.Even when we pressed the unlock button.We pulled it to get food out, the glass came off the face of the door and shattered all over the floor. The owner charged US and has not turned over receipts so I can file insurance I purchased.Disappointing!
janis W.
Aufenthalt von 5 Nächten im Dezember 2024