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Hotel Castro Galapagos

3.0 star property

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Photo gallery for Hotel Castro Galapagos

View from property
Interior
Outdoor pool, pool umbrellas, pool loungers
Blackout curtains, free WiFi
Terrace/patio

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Barrio Las Ninfas Calle Colonos, Puerto Ayora, Galapagos, 200350
  • Malecon
    ‪1 min walk‬
  • Las Ninfas Lagoon
    ‪5 min walk‬
  • Playa de los Alemanes
    ‪6 min walk‬
  • Isla Baltra (GPS-Seymour)
    ‪81 min drive‬

Room options

View all photos for Family Room

Blackout curtains, free WiFi

Family Room

  • Ocean view
  • Sleeps 5
  • 5 Single Beds

View all photos for Triple Room

Triple Room | Blackout curtains, free WiFi

Triple Room

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Blackout curtains, free WiFi

Quadruple Room

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double or Twin Room

Blackout curtains, free WiFi

Double or Twin Room

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Blackout curtains, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Single Room, Sea View

Blackout curtains, free WiFi

Classic Single Room, Sea View

  • Sea view
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Castro Galapagos

Hotel with a rooftop terrace, steps from Galápagos National Park
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and a business centre.
Hotel Castro Galapagos offers 10 air-conditioned accommodations with free toiletries and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Castro Galapagos, you're just a quick walk from Galápagos National Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Galápagos National Park and Las Grietas
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and limo/town car service.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Castro Galapagos. An airport shuttle (available on request) is available for a fee.

This 3-star Puerto Ayora hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) on request
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV with satellite channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 9:00 AM
Minimum check-in age - 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Castro Galapagos offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Castro Galapagos Puerto Ayora
Hotel Castro Galapagos
Castro Galapagos Puerto Ayora
Castro Galapagos
Hotel Castro Galapagos Hotel
Hotel Castro Galapagos Puerto Ayora
Hotel Castro Galapagos Hotel Puerto Ayora

Hotel Castro Galapagos Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 7 out of 16 reviews
Rating 4 - Poor. 4 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Maxwell, Port st Lucie

Liked: Staff & service
Satisfactory. Great location
It was good but I tried to adjust the booking by cancelling1night in good time but was not permitted.

6/10 Okay

yvonne, Birmingham England

Liked: Cleanliness
ok hotel close to harbour
This hotel is old, but it does have a sort of quaintness to it. It is situated next to the harbour and if you sit around the back you can spot all sorts of wildlife. Very little English spoken here, so you will get to use your Spanish. We enjoyed our stay but did lose a few things, not sure if they were lost or just disappeared so would recommend the use of the safe. Windows are a little ill fitting but all in all an ok hotel. There is a little plunge pool but very small and very cold. Not big enough to swim, but great if you just want to cool off.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointing
The hotel is very old and not very appealing. It was clean enough but not what I expected for the price - although accommodations in Galapagos are very expensive so I guess it is all relative. This is more like a hostel than a hotel. I had a private bath with three beds in my room. The staff were pleasant but didn't not understand a bit of English. The location of the hotel was great for us. I recommend this hotel only because of the lack of good hotels in the area.

6/10 Okay

d, Vermont

Liked: Cleanliness, staff & service
Inexpensive no frills with an ideal location
A bit on the rustic side however the location is perfect as is the view from the top floors. Bare necessities are present however your not in the Galapagos to hang out in your room. Walls between the rooms are paper thin which was tough the couple nights a family with a crying baby stayed next door. It must have been an interesting hotel in its hey day which was about 25 years ago. The front desk was INCREDIBLY helpful in setting up boat tours and taxis All staff were very friendly and accommodating. The last evening of my stay the hotel hosted a religios service in the all purpose room that woke me up and continued until 11:00, this was directly across the hall from my room. Breakfast was good. At times the shower would not produce water for a few seconds. But again a good price for a great location a view from the top floors of the defunct lounge and bar area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a luxury hotel
this is a budget hotel. The staff very friendly and the hotel is clean and well kept. I would highly recommend this hotel. In the Galapagos the only time spent in room is to sleep anyway.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is not a hotel, rather hostel.
Loudy at night and no restaurant. No concierge and nobody in hotel can speak english. credit card cannot be used. breakfast from 7am when usually tour programs starts to 9am with poor quality. the difference of USD30 between single and classic single is only a view of port.

4/10 Poor

Sherry, So. CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel staff very helpful. Close to the pier.
The hotel staff was very friendly and helpful. It was close to the pier and restaurants. The room was was basic. It needed some maintenance and TLC. It was not what I would expect for the price.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a "Last Minute; vesry Last Resort"
The staff is very nice and accommodating as best they could. (1) LOCATION: thought it close to everything, it located on a one-way busy side street where we walked out the door and onto the traffic with taxis, trucks, buses, motorcycles and pedestrian traffic all day and most of the night. St San Francisco Catholic Church is across the narrow street and bells and singing is loud. (2) ROOM CONDITIONS: The room was dark, dimly lit and the floor was sort of dusty, not properly swept or mopped; the bathroom was small, and whenever water went through the pipe from upstairs, a sewer scent would emit from the pipe in the corner of our room. The sink had a home made wooden enclosure which could not be opened; the shower has a 6" wall step to step over into the shower; not suitable or accessible for anyone with problems climbing steps. (3) BREAKFAST: The breakfast was plain and bland and we were served the same thing for three days - hard scrambled eggs, rolls, butter, diluted juice, coffee.

4/10 Poor

Carmen, Arizona

Disliked: Staff & service, property conditions & facilities
Very disappointing
We booked the room for 6 of us. When we arrived they only allowed 5 to stay even though there was one double bed and 4 single ones and we wanted to stay together like in the cabin. We had to pay extra for another room. Then the next morning our boat trip was scheduled for 645 am departure. Their breakfast started at 7 and they could not accommodate an earlier breakfast time for our family. We had to go eat elsewhere. The staff was not helpful when it came to questions about suggestions for places to visit in the island. No concierge knowledge or attempt to be helpful. It seemed they lacked training.

8/10 Good

Roger, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice quiet hotel..... Excellent location a block from city center and pier to take tours.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It is loud. In fareness everything in PA is loud it seems. Right next to a church that rocks out every evening. Had a few lizards in my room, which is fine.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Galapagos Shark, 愛知県

Liked: Cleanliness, staff & service, room comfort
港に近いホテル
港にも近く、スーパーマーケットもすぐそばにあり、レストラン街も近い。何かと便利。建物はおしゃれで、屋上からは港やサンタクルス島のハイランドも見渡せる。部屋もきれいで、wifiのつながりもよかった。スタッフも親切で英語もちゃんと通じる。４泊したが、快適だった。

6/10 Okay

Farid, Idstein

Liked: Cleanliness, room comfort
Absolut okay. Zentral!
Sehr zentrale Lage zum Hafen. Zimmer sauber und Bad okay. Hatten Familienzimmer mit Verbindungstür zu einem guten Preis. Frühstück eher ecuadorianisch schmal. Pool sauber aber in Hinterhof Atmosphäre, wenig einladend für mehr als eine kurze Erfrischung. Personal nett und hilfreich. W-Lan geht gut.

8/10 Good

Rainer

Liked: Cleanliness, staff & service

6/10 Okay

sandra, Fort lauderdal

Liked: Staff & service
Disliked: Property conditions & facilities
Bueno
Buen hotel Por el precio