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Hotel Sun Holidays

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sun Holidays

Standard Studio | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Porch
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Outdoor space
  • Free WiFi
  • Business services

Explore the area

Map
Calle La Penita, 6, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    4 min walk
  • Dock of Puerto de la Cruz
    5 min walk
  • Puerto de la Cruz Town Hall
    7 min walk
  • Tenerife (TFS-Tenerife South)
    60 min drive

Room options

View all photos for Single Room

Single Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9.9 sq m
  • Studio
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 25.0 sq m
  • Studio
  • Sleeps 4
  • 3 Single Beds

View all photos for Double Room

Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Double Room

  • 20.0 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Studio

Standard Studio | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • 15.00 sq m
  • Studio
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 25.0 sq m
  • Studio
  • Sleeps 4
  • 2 Single Beds

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About this property

Hotel Sun Holidays

Aparthotel with a rooftop terrace, a short walk to Plaza del Charco
A rooftop terrace, concierge services and a computer station are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include express check-out, free newspapers and tour/ticket assistance. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels.
Hotel Sun Holidays offers 27 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sun Holidays. During your stay, you're just a quick walk from Plaza del Charco. Free WiFi in public areas, a rooftop terrace and concierge services are available. This comfortable aparthotel has 27 apartments over 4 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, a fridge and an electric kettle
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Puerto de la Cruz Archaeological Museum and 4 minutes on foot from Plaza del Charco
  • Pets welcome free of charge
As a guest of Hotel Sun Holidays, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Sun Holidays also features concierge services, complimentary newspapers in the lobby, and express check-out.

This 3.5-star Puerto de la Cruz aparthotel is smoke free.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile

Food and drink

  • Electric kettle
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 12 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Deck/patio
  • Rooftop terrace

Work spaces

  • Computer station

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 27 units
  • 4 floors

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Arrivals after 12:30 AM require advance notice.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Sun Holidays
Hotel Sun Holidays Puerto de la Cruz
Sun Holidays Puerto de la Cruz
Hotel Sun Holidays Tenerife/Puerto De La Cruz
Sun s Puerto de la Cruz
Hotel Sun Holidays Aparthotel
Hotel Sun Holidays Puerto de la Cruz
Hotel Sun Holidays Aparthotel Puerto de la Cruz

Hotel Sun Holidays Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 208 reviews" "
Rating 8 - Good. 108 out of 208 reviews" "
Rating 6 - Okay. 24 out of 208 reviews" "
Rating 4 - Poor. 5 out of 208 reviews" "
Rating 2 - Terrible. 4 out of 208 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Valentina Isabel

Travelled with partner
Liked: Cleanliness
Muy buena ubicación! Las habitaciones son sencillas pero cómodas, no tiene aire acondicionado pero Santa Cruz es fresco por la noche. Tiene ventilador y la nevera funciona perfectamente! Si quieres utilizar la caja fuerte del cuarto, tendrás que hacer un pago por ello, tómelo en cuenta. El baño no tiene la mejor presión de agua pero funciona. Lo mejor de la estadía fue la atención del personal sin duda!
Stayed 6 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful friendly staff. Excellent area close to sea front bars and restaurants. Room was very good value for money enjoyed my stay
Stayed 3 nights in Apr 2024

6/10 Okay

Tatiana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn’t have high expectations, since it was so cheap (the room 307 for one person), but I want to be real and warn others: you getting what you paid for. No conditioner, just a loud fan. No toiletries or a wash cloth - just tiny packs of shampoo and a bath gel very poor quality. The mattress was super hard and had holes in it, and pillows were nasty with holes. The tiny bathtub was very hard to get in and out, because it was located in a narrow space between too walls. The water pressure was non-existing. The walls were paper-thin, and I was forced to listen my neighbors rated R activities. Also, in this small room for unknown me reason I had inside folded plastic table and a chair (I am guessing, they should be on a balcony). On a better side - the location was great, walking distance from the bus station, close to the beach, tons of restaurants around. The staff was very helpful.
Stayed 7 nights in Nov 2023

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I cannot find any negative about Sun Holidays Hotel. It's location, It's cleanliness, It's price.... everything is excellent..great value ....friendly reception.
Stayed 2 nights in Jun 2023

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
We really enjoyed our stay at Hotel Sun Holidays. Simple but comfortable and very clean room with balcony. Excellent value for money. Very well located in a lovely area in town center: restaurants, shops, supermarket nearby. Quiet location. The big public parking by the sea is less than 5 minutes away, convenient when using rental car.
Stayed 6 nights in May 2023

8/10 Good

S

Liked: Cleanliness, room comfort
Ideal 1 star hotel nice and central
Stayed 14 nights in Mar 2023

8/10 Good

larisa

Stayed 2 nights in Feb 2023

8/10 Good

David Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Noisy at times.
Stayed 21 nights in May 2022

8/10 Good

Sarah Bridget

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel Sun Holidays is a budget, no frills hotel. The rooms are comfortable but basic, a little shabby in places. However, this hotel is in a fantastic spot in the town near great restaurants and cafes. The nicer part of town we thought, with an easy walk to beach and Lido. The staff at the Hotel were lovely and responded to our query about a larger room straight away - thank you.
Stayed 7 nights in Mar 2022

6/10 Okay

Sophie Louise

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is well located in the old town with a number of good restaurants within a 5 min walk, and a cafe/bar around the corner for breakfast/lunch/drinks. The hotel itself is a bit tired. The carpet on the stairs is threadbare, some of the decoration had come off our bedroom wall and where someone had redecorated they had also got a stripe of paint on the mirror frame. Overall the place looks a little scruffy and unloved. More frustrating were small practical issues such as the shower holder being fixed at such an angle that the water would spray straight over the top of my head or straight into my partner’s face, and this could not be adjusted. Additionally my partner’s bedside light and the balcony light were not working. We tried moving another bulb to the bedside light but it continued not to work so it seemed that the fitting itself was broken. We intended to report this upon checking out but we forgot. I’m not sure whether it would have been fixable had we reported it during our stay. Finally, I wouldn’t recommend this hotel if you are a light sleeper. The sound insulation both internally and externally is poor, so it can be quite noisy. Also the mattress is very firm so by the middle of the week I was quite achey and finding it difficult to sleep. Some positives though - the room was equipped with a powerful hairdryer and a fan heater, and reception provided a kettle when we asked. The little balcony was nice. We had a nice holiday overall.
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness
The property is in a great location, walkable to everything. It is a little worn down, but clean and good value for staying just a few nights. There is a coffee vending machine in the lobby but no kettle in the room, just a small fridge.
Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The hotel is in a very good location close to a lovely square with good bars and restaurants; 2 mins from the town centre and beaches. Hotel check-in was quick, easy and very nice and helpful. The room was clean and had a nice little wrap around terrace. Wifi was poor; but overall good value for the very economical price
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of old town
Great value in a great location
Stayed 1 night in Dec 2020

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money
Lovely rooms, beautifully decorated, useful extras fridge, hairdryer and fan. Excellent location close to some of the best restaurants and all for an affordable price
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights and enjoyed my stay. I was given a room on the second floor at check-in, was not able to get one floor higher. There may be some sort of views on the 3rd floor but not on the second. Real quiet in the evening, well-located, no issues with wifi. Sound insulation from the walls was pretty dismal though.
Stayed 2 nights in Jun 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Positioned in a quiet part of Puerta de la Cruz, yet close enough to walk to all the local amenities, Hotel Sun Holidays is a fabulous place to stay for those on a tight budget. Friendly service from the moment you arrive, bed was really comfy and the bar / cafeteria just behind the hotel was simply perfect for a coffee and croissant in a morning as well as an evening beer. The only slight niggle was the water pressure on the 3rd floor was fairly weak and the room over the coming months could possibly do with being modernised but that all said I thoroughly enjoyed my 2 nights there and would not hesitate to return.
Stayed 2 nights in Apr 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, had a balcony and ensuite bathroom and it’s location in the old part of the town near the centre and a short walk to Playa Jardin beach made it a very good choice. The staff were excellent and very helpful in telling us the best restaurants.
Stayed 4 nights in Feb 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very good!
Small Hotel very well located! Close to bus station!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed many times. Close to the centre, excellent restaurants nearby. Staff are always warm and friendly, can’t fault it for the price
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel the funerals that went past were excellent, brilliant atmosphere.
Stayed 3 nights in Nov 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for independent travel/exploration
Excellent value for the money. Great helpful service. I booked to attend the Tenerife Walking Festival, and this was perfect for me. Does not pretend to be luxurious, but great value and quiet location near pedestrian area was perfect for me. Guests need to arrange food (breakfast etc.) but with a multitude of cafés and restaurants around the corner it encourages the guests to explore the different eateries. Great if you do not need your hand held (...i.e. not all inclusive etc.) The hotel website was true in its description with no embellishment to the service/description.
Stayed 6 nights in May 2018

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerto de la Cruz
In local area close to central plaza stores close by. Staff spoke English and helpful in giving directions. No parking on site, but free parking about 10 minutes walk from hotel