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Hotel Tigaiga

4.0 star property

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Photo gallery for Hotel Tigaiga

Outdoor pool, open 7:00 AM to 7:30 PM, pool umbrellas, pool loungers
Garden
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Garden
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Parque Taoro 28, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Plaza del Charco
    ‪16 min walk‬
  • Lago Martianez Swimming Pools
    ‪18 min walk‬
  • Loro Park
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪70 min drive‬

Room options

View all photos for Twin Room, Garden View (Taoro side, 1 adult)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Garden View (Taoro side, 1 adult)

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Garden View (Taoro side, 2 adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Garden View (Taoro side, 2 adults)

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View (Teide side, 2 adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Mountain View (Teide side, 2 adults)

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View (Teide side, 1 adult)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Mountain View (Teide side, 1 adult)

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Tigaiga

Suburban hotel with sauna and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, self parking and conference space are on-site. Housekeeping is available on request.
Hotel Tigaiga offers 79 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Tigaiga. During your stay, you're just a quick walk from Taoro Park. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Steps from Taoro Park and 14 minutes on foot from Tenerife Beaches
Hotel Tigaiga offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at Hotel Tigaiga. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puerto de la Cruz hotel is smoke free.

Restaurante Jardín – On-site restaurant.
Restaurante Tinguaro – This restaurant overlooks the ocean and pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Street parking available
  • Uncovered parking on site (EUR 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Jardín
  • Restaurante Tinguaro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 7:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Tigaiga
Hotel Tigaiga Puerto de la Cruz
Tigaiga
Tigaiga Hotel
Tigaiga Puerto de la Cruz
Hotel Tigaiga Tenerife/Puerto De La Cruz
Tigaiga Hotel Puerto de la Cruz
Tigaiga
Hotel Tigaiga Hotel
Hotel Tigaiga Puerto de la Cruz
Hotel Tigaiga Hotel Puerto de la Cruz

Hotel Tigaiga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 49 reviews
Rating 8 - Good. 9 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, responsive staff and quiet location.
Stayed 10 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel in a lovely neighborhood. We were half board and the food was excellent. Breakfast is also excellent but what made the restaurant so good is the staff and the manager Jose. The pool area is beautifully kept and there are plenty of sun loungers. The team at reception are lovely people and the staff who cleaned our room were extremely professional. I would return to this hotel in a heartbeat and probably one of the best hotels that we had the privilege to holiday in for a long time. Thank you for a great holiday in a superb hotel.
Stayed 10 nights in May 2024

10/10 Excellent

Rosa

Beautiful surroundings. Peace and quiet. Beautiful hotel
Stayed 2 nights in May 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Lax

Liked: Cleanliness, property conditions & facilities

Not 4 stars at all, may be 3 max

The good : Clean, good size balcony and room. Comfortable beds and bedding. Staff are polite, area is quiet, gardens are well kept. The bad : Breakfast was very basic/ catered to more German/ cold meats. There was sign above the fruits to say u need to b ask head chef if u want to take any of it to your room from breakfast buffet Air con is centrally controlled so u have no control on temperature if u want it on. Staff seemed very busy and not proactive. The ugly : They give u no water in the room. No kettle. There is no mini bar/fridge. U need to ask them and they charge if u want one. I asked for one on my first day as we can food n film we needed to store. They brought one in, never tested it so despite being out all day and coming back, it was not cold and not working. I complained, they brought two hours late, plugged it in and said its all working, takes time to cool and left. Next day 2nd fridge still not working. We checked ourselves and noticed the bulb is not even on so either the plug or fridge broken. Complained again and said its urgent. Someone arrives with 3rd fridge an hour later, again plugs in, no checks and goes on to leave. We stopped him and showed him why it doesn't work, cause the bulb is not even on! He agrees and says he'll back in 2min, an hour later no sign of him. I call to complain. Another hour later someone arrives with 4th figure, we tell them its likely not a fridge problem. He figures circuit breaker was on. Terrible service
Stayed 5 nights in Mar 2024

6/10 Okay

Helen

Liked: Cleanliness
It was fine staying here. The grounds are lovely. The food is average.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Loved it!
Stayed 7 nights in Feb 2024

10/10 Excellent

Pedro

Stayed 8 nights in Jul 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Douglas Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class smaller hotel

The hotel proved an excellent choice for us. The staff were extremely pleasant and efficient. The gardens and pool were lovely. Would not hesitate to stay again if we visit Tenerife.
Stayed 7 nights in Mar 2023

10/10 Excellent

caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel. The staff and management are really friendly and helpful and want to do anything they can to ensure you have a good stay. Beautiful gardens, plentiful tasty breakfast and dinner, plus attention to detail. EG plenty of plug sockets, hangers, storage space, good mirror locations a proper hair dryer, comfortable bed, big shower. We would definitely come back again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Stayed 14 nights in Feb 2020

10/10 Excellent

Andrew, Stoke On Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all incredibly friendly and helpful.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting with its own sub-tropical gardens. Friendly hotel with helpful and polite staff. High standards without being too pretentious.
Stayed 7 nights in Jan 2020

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Séjour de 3 nuits dans cette hôtel. Hotel bien placé avec des extérieures de haut niveau. Parking très pratique et sécurisé. Chambre avec un bon confort même s’il manque un frigo avec des boissons et une machine à café. Service et accueil très courtois. Grande piscine dont nous n’avons pas profité. Le centre ville est à 10 mn à pieds depuis l’hôtel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Frank, Hauset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aktuell (März 2025) leider Bautätigkeit in einiger Entfernung. Nur selten sind wir allerdings davon erwacht. Das ganze Ambiente mit dem wundervollen Hotelgarten und dem angrenzenden Park, der spektakuläre Blick über die Stadt auf den Atlantik oder wahlweise auf den Teide sind außergewöhnlich. Das Personal inklusive der Hotelleitung kann diese gute Rezension aber noch toppen. Außergewöhnliche freundlich, hoch professionell und sehr zentriert auf das Wohlfühlen der Gäste. So erlebt man das selten! Ein kritischer Punkt sind sicher die beschränkten Parkmöglichkeiten. Mit etwas Kreativität und Geduld hat uns das aber nie Entspannung gekostet.
Stayed 16 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Emilie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel magnifique avec de très belle chambre une vue mer et montagne incroyable où nous avons où profiter des différents deux d'artifices des villes alentours belle surprise. Petite attention qui nous a beaucoup touché à l'occasion de l'anniversaire de mon compagnon alors que nous n avions rien mentionné. Merci beaucoup pour la carte avec ces mots et le tee shirt de l hôtel. Merci pour ce beau séjour, Personnels au petit soin du matin au soir.
Stayed 7 nights in Sep 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Service
Stayed 7 nights in Sep 2024

10/10 Excellent

THIERRY

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Que dire si ce n'est excellent. Il y a tout ce qu'il faut, une grande chambre propre, un service excellent des jardins exceptionnels. Les repas et petits déjeuners sont très bon. Si je devais trouver un inconvenient c'est le manque d'un petit frigo pour y mettre ses propres produits frais ou bouteilles d'eau.
Stayed 5 nights in Aug 2024