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Hotel ValleMar

4.0 star property

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Photo gallery for Hotel ValleMar

Outdoor pool, pool umbrellas, pool loungers
Poolside bar
Property grounds
Front of property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Hot tub
  • Room service
  • Housekeeping

Explore the area

Map
Avenida de Colon 4, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    ‪6 min walk‬
  • Plaza del Charco
    ‪10 min walk‬
  • Taoro Park
    ‪17 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room, 3 Single Beds

Down duvets, desk, blackout curtains, free WiFi

Superior Double Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Down duvets, desk, blackout curtains, free WiFi

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, desk, blackout curtains, free WiFi

Double Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Down duvets, desk, blackout curtains, free WiFi

Double Room, Sea View

  • 21 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Down duvets, desk, blackout curtains, free WiFi

Deluxe Room

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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  • All-inclusive
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4.3 out of 5, Excellent, (134)
The price is CHF 116
for 1 room
includes taxes & fees
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About this property

Hotel ValleMar

Hotel with 2 restaurants, a short walk to Lago Martianez Swimming Pools
2 restaurants, an outdoor pool and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel ValleMar offers 171 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Beds feature down duvets. Flat-screen televisions come with satellite channels.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
During your stay at Hotel ValleMar, you're just a quick walk from Lago Martianez Swimming Pools. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • For dining with ocean views, stop by Kontiki Lunch, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Lago Martianez Swimming Pools and Plaza del Charco
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel ValleMar offers its guests an outdoor pool and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Hotel ValleMar.

This 4-star Puerto de la Cruz hotel is smoke free.

Kontiki Lunch – Overlooking the ocean, this restaurant only serves lunch. Guests can enjoy drinks at the bar.
La Finca – This beachfront restaurant specialises in local cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kontiki Lunch
  • La Finca

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Weight limit: 11 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day (262 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel ValleMar
Hotel ValleMar Puerto de la Cruz
ValleMar Puerto de la Cruz
ValleMar
Hotel ValleMar Hotel
Hotel ValleMar Puerto de la Cruz
Hotel ValleMar Hotel Puerto de la Cruz

Hotel ValleMar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 12 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another very enjoyable visit!
Out 5th stay at the Vallemar and standards remain consistently high. An excellent frontline hotel with a wonderful roof terrace and pool. The hotel restaurant overlooks the Lago Martínez and provides a large range of buffet style dishes with produce sourced from its own organic farm. The restaurant staff are professional and attentive. Another very enjoyable visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Desmond

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Yamilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

phil

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Drain smells
The smell in our room from drains was not good
Stayed 5 nights in Feb 2024

6/10 Okay

Sami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was good and bed was comfortable. Only stayed for one night, so we didn't have much time to enjoy rooftop pool etc. However there were few issues. We had Deluxe room and there wasn't amenities as marked. Reception tried to charge extra for safetybox, no cava service, slippers, bathrobe or newspapers. These all was mentioned in room description on hotels website. Minibar was sad with lack of choices. Breakfast service super slow with coffee. Definitely not worth the 223 euros per night!
Stayed 1 night in Nov 2023

8/10 Good

Simon

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location, lovely sea view from the rooftop pool, bar is nice too. Would stay again
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen Duarte

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice updated hotel. Air conditioner worked great. Convenient location to walk around and explore. Friendly staff. Nice infinity pool looks out to ocean view. Highly recommend.
Stayed 14 nights in Jun 2023

10/10 Excellent

Sheran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is fabulously located and the staff are very good. The breakfast is good andthe swimming pool on the roof is very nice. What perhaps lets the hotel down is the level of cleanliness.
Stayed 6 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful- clean hotel with awesome roof top infinity pool Amazing views & great location Wonderful breakfast too! Would definitely go back
Stayed 7 nights in Jul 2022

10/10 Excellent

Farida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an amazing area!
Stayed 1 night in Jun 2022

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ocean front view from my balcony.One staff nember Candlearea Toledo stood out as she was always helpful.I did feel that hotel policy of paying daily for use of the room safe and use of mini fridge was chintzy for this four star hotel.
Stayed 9 nights in May 2022

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members went above the call of duty to be helpful. The men and women at reception were incredible. Special thanks to Candelaria Toledo. I also want to say a special thanks to the housekeeping ladies, and the wait staff in the bar and restaurant. The rooftop pool area is beautiful with fantastic views.
Stayed 9 nights in May 2022

10/10 Excellent

Ildiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent. Nice and proportionate rooms, large enough terraces, roof top restaurant has excellent views, staff is conscientious about cleanliness, a very pleasant experience.
Stayed 1 night in Mar 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun break
Fantastic location. Great breakfast. Parking available for €6 per day. However the air con did not function correctly. In addition the customers in the next room were smoking on the balcony multiple times, which is not permitted. The smoke wafted into my room. I had to call reception 3 times to complain before the issue was resolved.
Stayed 4 nights in Dec 2021

10/10 Excellent

Hans-Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!
A beautiful hotel overlooking the Atlantic ocean and Lago Martianez. We have stayed here previously and the hotels high standards remain intact. Cleanliness is taken very seriously and all proper Covid regulations are followed. We were half board and the restaurant/food really is first rate. The rooftop pool/bistro area is superb and the hotels location on the seafront is perfect for exploring amazing Puerto de la Cruz. The free land train to Loro Parque departs 50 metres from the hotel. My only criticism was the sometimes weak WiFi, the €2 per night charge for room safe deposit box and the total absence of English language TV channels but this did not detract from our overall very pleasant stay
View from the top!
Stayed 3 nights in Nov 2021

10/10 Excellent

Erisandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in an excellent location. It was clean with good sized beds. The staff were friendly and attentive. We enjoyed Breakfast and Evening meal there was plenty of choice. Overall a good Hotel,
Stayed 2 nights in Feb 2020

6/10 Okay

gary

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Valle mar
We have stayed here on four previous ocasiones and always enjoyed it this time felt food standard had dropped and prices seemed to have increased with no noticble improvements you need a sea view room as that makes hotel stay well worth it but as regards value for money I would look else where for our next puerto visit it seems a pattern here that hotels seem to drop standards and increase prices never understood this reasoning overal the hotel is the better one on the sea front and staff are very nice sorry I could not give a better review as we have always been treated well and enjoyed previous stays
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Two Rooms, Different Ratings
Our two night stay started out not so good, but it finished quite well. When we arrived, our room was very hot and stuffy with a bit of a smell. The carpet and furnishings were outdated and we couldn’t get the a/c to work. We went to the front desk and they told us that the a/c doesn’t work in the winter. We were there in late Feb, it was 25 celsius and even with the patio door wide open, the room was too warm at night. We asked to be moved to another room that did not face south, but they assured us it was the same on all facades. The next day, we received a message from the reception to go see them. For our second night, they were offering to give us an upgrade to a room on the north side. What a difference!! We went from being dissatisfied with this hotel and thinking it did not qualify as a 4 star, to really enjoying our stay. Our room was renovated, breezy and cool with a gorgeous view on the ocean. The only thing was the beds with rollers that didn’t lock well, so they moved around. All in all, our rating for our stay is totally different for the room we had the first night and the one we had the second night. The location is great, the breakfast is good and the heated rooftop pool was awesome!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels we've stayed in. It's locaction is perfect and the upgraded roof terrace with infinity pool is lovely and very relaxing. Staff are exceptionally friendly. Rooms are clean and spacious and it's nice to have carpet in the room instead of marble or tiles. Some may say the rooms are getting ready for an upgrade but the hotel is very well maintained and we don't have any complaints. It was nice to have artificial grass on the balcony too. We stayed on a B&B basis and breakfast was great, plenty to choose from to suit all tastes and give variety. My only negative comment would be our room didn't have a fridge or brew facilities but we managed without.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Location and...
that's it. The location is AWESOME, almost everything else needs renovated. The room has a terrific view, incredible actually, but the rolling beds (that's right beds on wheels that weren't stable) was the start of the horrid room comfort. The carpet was old and nasty, the bathroom was mediocre and the worst was the shower, either scalding or freezing, just wait ten seconds and you'll be sure to get the opposite temp of what you just escaped in the tub. Bottom line, I wouldn't recommend under any circumstances, just didn't meet the two star standard let alone four stars.

10/10 Excellent

Ingrif, hemel hempstead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the sea front. Super location.
We spent 2 days and enjoyed it. The roof top pool was lovely, small but pretty with a wonderful view out to sea. Most of the guests were German, and if I knew the language I would have felt better, although everyone seemed friendly. Food was good. Plenty of choice at the buffet style restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Excellent hotel, would stay again.