See all properties

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from room
Restaurant
Private beach, white sand, beach towels, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • On private beach

Explore the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Puerto Morelos Town Square
    ‪18 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master With Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Partial Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Similar properties

View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, (1866)
The price is CHF 529
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Excellence Riviera Cancun - Adults Only All Inclusive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool
Spend the day relaxing on Secrets Riviera Cancún All Preferred - Adults Only - All inclusive's private white sand beach or pampering yourself at the property's full-service spa. Housekeeping is available on request.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a private beach and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Free breakfast, free WiFi in public areas and free valet parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, hot stone massages or hydrotherapy at Relax Spa By Pevonia
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and fitness classes
  • Steps from Arrecife de Puerto Morelos National Park and Petempich Bay
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive such as an outdoor pool and a hot tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,933 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number BVM1711087E9

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 213 reviews
Rating 8 - Good. 48 out of 213 reviews
Rating 6 - Okay. 16 out of 213 reviews
Rating 4 - Poor. 11 out of 213 reviews
Rating 2 - Terrible. 13 out of 213 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at Secrets, as I love the brand!
Stayed 3 nights in Dec 2024

10/10 Excellent

Norman Lee, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.
Stayed 4 nights in Dec 2024

8/10 Good

Sarah E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing except the bed. The mattress was horrendous
Stayed 5 nights in Dec 2024

8/10 Good

monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to celebrate our 20th anniversary and loved our experience. Loved our swimout room although it did have a bit of a moldy smell inside the room, not sure why that was because the room and surrounding areas inside and out were well maintained and clean and beautiful.The Staff was great! They go above and beyond! We visited the Rosewater restaurant, hibachi, strip grill, Spumante and buffet. All had great food options. Even the wood grilled pizzas were great by the pool. Only downside was the club After dark. If you weren't drinking wine or beer then their mixed drinks were horrible. Also they closed at 1am, so that's a little early for my preference on vacation. Beach wasn't turquoise clear but it was a good view for those that don't go in the beach waters anyways. Great first experience for all inclusive in Cancun.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited for my birthday and anniversary and it was top tier service! they upgraded our room apon arrival, the property is gorgeous!! food is actually good and have access to top shelf alcohol. there is always events and activities going on. all staff is friendly and very attentive, I will definitely be back next time i visit cancun!
Stayed 3 nights in Nov 2024

10/10 Excellent

rahim

Stayed 4 nights in Nov 2024

8/10 Good

Jaamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 5 nights in Nov 2024

10/10 Excellent

Diara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When here for my bday, great fun time
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael J

Liked: Cleanliness
All the help
Stayed 6 nights in Nov 2024

10/10 Excellent

RUBEN P, La Mirada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

10/10 Excellent

Matthew, surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous, friendly staff, amazing pools, spa and gym. Food was hit or miss. Part of the road getting to the hotel was terrible and full of potholes.
Stayed 7 nights in Nov 2024

10/10 Excellent

JOSE ORLANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment team was amazing. Andres was all day energetic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially hesitant about booking this resort since I wanted to be closer to the Hotel Zone and Cancun Beach, but let me tell you – I have *zero* regrets. This place deserves a solid 9.5 out of 10, and the only minor shortfall was the beach. But trust me, every other aspect of the resort more than made up for it. The food? Incredible. Every single meal was a delight – so much so that the common myth about bland all-inclusive resort food in Mexico does not apply here in the slightest. Every restaurant, every bite was full of flavor and authenticity. The staff? Absolutely phenomenal. From the moment we arrived, the customer service was impeccable. The team went above and beyond to ensure that every guest felt like a VIP. And the ambiance? Stunning. The resort’s design is breathtaking, with beautifully maintained pools that look straight out of a dream. The entire atmosphere is curated to perfection, balancing luxury and comfort. There's also no shortage of entertainment. From fun activities to engaging live shows, there was always something exciting happening. Even though we visited during the rainy season, the resort managed to keep us entertained and happy every single day. One of the standout highlights for me was the spa – easily one of the best experiences I've ever had. The pampering, the serene environment, and the attention to detail made it unforgettable. If you're considering booking here, don't hesitate. The videos and photos online don’t do it justice
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the employees were friendly and the Master suite was great. There is no activity’s for older adults. Very laid back and quiet. You have to use their sister property next door which is breathless resort. Better options on good and entertainment. Not only should they entertain Mexicans but US citizens as well for as the music and shows.we don’t speak Spanish, so do not understand the activities.There workers should know how to speak English to accommodate their guest. All workers, not just a few
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel and resort in Cancun
Stayed 4 nights in Oct 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Everything was 5stars. The beach, the food, the bar, the night club.
Stayed 9 nights in Oct 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kalesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were amazing. The stay was so comfortable, nice and luxury!
Stayed 4 nights in Oct 2024

4/10 Poor

Omar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service and food was great, but that was about all. We were coned into sitting through a 90 minute presentation whoch tirned into a 4.5 hour waste of our day. The electricity went out all night during our stay in our master suite = no AC. And on the morning we were leaving, we were left without hot water. No quick jump in the jacuzzi to e joy our last day, and a nice cold shower on the way out. Stay away from the secrets property.
Stayed 3 nights in Oct 2024

8/10 Good

starlett MARIE ISLES, massillon

Stayed 5 nights in Sep 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and delicious food, Rosewater restaurant is amazing.
Stayed 7 nights in Sep 2024

2/10 Terrible

Paramjit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction at the resort and very noisy.
Stayed 4 nights in Sep 2024

10/10 Excellent

kisha donyette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort!!!
Stayed 3 nights in Sep 2024