Friends and I had such a great time staying here. The condo is gorgeous and the amount of room available made 7 people feel not too overwhelming. Everything this property had to offer exceeded expectations
What made this trip the most memorable however was the property manager Siressa's tireless efforts to make this the best experience possible for my party and me. Prior to our check-in time, we asked whether it was okay to have an early check-in. Since no one was checking out the day we were checking in, Siressa said we could check-in whenever we like and she would alert the resort to notify them of our early arrival. When we arrived, the resort claimed they had no record of our early check-in request and didnt administer our room keys to us since housekeeping was "cleaning the room for the party that just checked out". Siressa subsequently contacted the resort explaining how she already notified them of our early arrival and no one had been in the room for days before our check-in date so theres no reason housekeeping would need to be cleaning it at that time. Needless to say, we were immediately given our keys and access to the room! Siressa was a life saver with how involved she got when we needed it most. It would have been very easy for her to collect our money and not bat an eye but she was committed to making our experience the best possible. 10/10 would rent this property again and incredibly thankful to Siressa for coming to our aid when needed