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Casablanca Resort

3.0 star property

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Photo gallery for Casablanca Resort

Exterior
Interior entrance
Exterior
Interior detail
Junior Suite Premium | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Retorno Jacarandas S/N, Rincón de Guayabitos, NAY, 63726
  • Tianguis Market
    ‪3 min walk‬
  • Bridge of Life
    ‪3 min drive‬
  • Playa Beso
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪56 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi

Junior Suite

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Premium

Junior Suite Premium | Beach/ocean view

Junior Suite Premium

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Beach/ocean view

Studio, Partial Ocean View

  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Garden View

Studio, Garden View | In-room safe, free WiFi

Studio, Garden View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casablanca Resort

Beachfront, with outdoor pool
Guests of this beach resort will appreciate convenient on-site amenities such as spa services or a children's pool.
Casablanca Resort offers 64 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3-star resort has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Casablanca Resort, you're just a quick walk from Tianguis Market. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine and a beachfront location while dining at Albatros
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • Just a 3-minute walk from Tianguis Market and a 3-minute drive from Bridge of Life
Casablanca Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Casablanca Resort. Free self parking is available.

This 3-star Rincón de Guayabitos resort is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Albatros – This beachfront restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casablanca Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casablanca Resort Rincon de Guayabitos
Casablanca Rincon de Guayabitos
Casablanca Rincon Guayabitos
Casablanca Resort Resort
Casablanca Resort Rincón de Guayabitos
Casablanca Resort Resort Rincón de Guayabitos

Casablanca Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 170 reviews
Rating 8 - Good. 66 out of 170 reviews
Rating 6 - Okay. 19 out of 170 reviews
Rating 4 - Poor. 9 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

perla, Tracy

Travelled with family
Liked: Cleanliness, staff & service
Beds are hard and no coffee in the room or lobby
Stayed 5 nights in Nov 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Oct 2024

8/10 Good

Elvia, Mesquite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, property was nice & clean, one thing I suggest is extra sheets or blanket 😃
Stayed 2 nights in Aug 2024

6/10 Okay

Inocencio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It looks really goodvin the pictures but swimming pool is very updated, the restaurant is not to sharming, but the room where we stay is exelent, lots of grifity on the street at norh side of the builing.
Stayed 2 nights in Aug 2024

2/10 Terrible

Petra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super outdated, does not look like the pictures. They really need to remodel. Restrooms are horrible looking they look so old
Stayed 3 nights in Aug 2024

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
The room Very clean. The staff very kind end friendly. I don’t like that they don’t have enough shade by the pools for the people that don’t like sun.
Stayed 2 nights in Aug 2024

8/10 Good

Santiago

Liked: Staff & service
Stayed 4 nights in Jun 2024

8/10 Good

Jose

Stayed 2 nights in Jun 2024

4/10 Poor

Warren

Liked: Cleanliness, staff & service
Disliked: Room comfort
Big room but uncomfortable bed sofa and chairs wifi is the worst I have ever had I had to work from the lobby No water given can’t drink the tap water
Stayed 3 nights in Mar 2024

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2023

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Stayed for 1 night while traveling through with my family. Check-in guy was nice and got our room in before check in (about 1 hour early). Suite was amazing! Clean!!!!! The view from balcony was poolside & beachside. Pool is noted as biggest pool in the city. Pool included barside & option included to pay upfront or charge room. Room included 2 beds. Stay included breakfast, it was outside so it was chilly. Food options were minimal. I did want to note that during checkin they are supposed to also provide you your pool towels. Check-in guy did not, so when I went to get them for our family, the female receptionist was very rude about giving towels even though we all had our bracelet on from check in (they remove ur bracelet at checkout). Then while going up the elevator after being in the pool, our key did not want to work (room key is also elevator key). The same female receptionist again was hesitant to assist and wanted proof of our stay, even though she gave me towels before my family went in the pool. Luckily another worker(possibly maintenance team) was walking by and stated he saw us during check in and he was the one who helped us with a new key. Overall stay was great, right off the beach and walking distance (about 2 blocks) to main streets where there is night clubs, restaurants, vendors.
Stayed 1 night in Dec 2022

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds aren’t very comfortable and they only have a sheet it would be nice to have a light blanket. Staff is amazing tho and the property is very clean close to some great restaurants and main downtown.

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We went downstairs to ask for additional towels they said they would bring them to our room they were never brought. Front desk lady was rude
Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

MARCO

Stayed 2 nights in May 2022

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that all the staff was very polite and attentive to our needs. Very clean comforter and with all the necessary items on hand.
Stayed 5 nights in Jul 2022

8/10 Good

Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful beach to swim in love it
Stayed 4 nights in Jul 2022

6/10 Okay

Maria, NORTH LAS VEGAS

Travelled with family and small children
Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins just to get some towels. The people at the desk don’t ask the guest in line what they need or say we will be right with you. The linen in the room is worn out as well as the towels. The bed sheet and towels look disgusting. Don’t like that if the kitchen is used you have to clean afterwards or I would get charged for it. That is why you have house keeping for. I’m not on vacation to clean. I really like the service of having a spot on the beach with chairs. That was great! No issues there.
Stayed 2 nights in Jul 2022

6/10 Okay

Maria D

Stayed 6 nights in Jun 2022

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it clean, confortable, the food was good ,would like more choices the host and waiter's inrexelent
Stayed 6 nights in Jun 2022

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful employees. Great lobby and pool area. Perfect location and nice beach. Rooms could be updated, especially the beds.
Stayed 2 nights in Apr 2022

4/10 Poor

Alain

Travelled with partner
Liked: Staff & service
At first glance, an impressive hotel, but proved to be an overpriced, very basic accommodation. The studio has no table or chairs or sofa. The only table and chairs are on the patio. The suite that we were upgraded to after complaining was adequate. However, the towels were frayed, the seal of the toilet leaked (in other words, waste water seeping out), low water pressure in the shower and barely any hot water in the afternoon. There is no internet connection in the room, even on the balcony. Needless to say, we will not be returning to Casablanca. You can find comparable accommodations for a fraction of the price. The staff in general was very nice. The pool is large and clean and the breakfast included with the room is excellent.
Stayed 9 nights in Mar 2022

6/10 Okay

Alan

Liked: Staff & service
Stayed 8 nights in Mar 2022

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service
The beautiful ocean view more than makes up for any of Casablanca’s sins. I think my only lingering issue was the beds were very uncomfortable. Each side of the beds had big indentations from years of use. The restaurant is excellent, the wait staff was so nice, and the pool was a god send. Thanks for the great week!
Stayed 6 nights in Mar 2022

8/10 Good

Jeffrey, lacrosse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was very nice, very convient, for walking. great restaurant across the street.
Stayed 9 nights in Mar 2022