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Hotel Palmeras

3.0 star property

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Photo gallery for Hotel Palmeras

Terrace/patio
Reception
Master Suite | Private kitchen
Reception
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Art Walk Bucerias
    ‪2 min walk‬
  • Playa Bucerías
    ‪2 min walk‬
  • El Tigre Golf at Paradise Village
    ‪17 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Down duvets, individually decorated, individually furnished, desk

Economy Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite | Down duvets, individually decorated, individually furnished, desk

Master Suite

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio | Down duvets, individually decorated, individually furnished, desk

Economy Studio

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio

Economy Studio | Down duvets, individually decorated, individually furnished, desk

Economy Studio

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, individually decorated, individually furnished, desk

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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View from property

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  • Pool
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  • Waterslide
  • Parking included
3.5 out of 5, Good, (103)
The price is CHF 185
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Suites Princess

About this property

Hotel Palmeras

Hotel with a 24-hour front desk, steps from Playa Bucerías
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Change of towels is available on request
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Palmeras, you're just a quick walk from Playa Bucerías. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Playa Bucerías and 3 minutes on foot from Bay of Banderas
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel Palmeras.

This 3-star Bucerías hotel is smoke free.

Terra Café (Cafe & Bar) – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmeras

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Hotel Palmeras Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 89 reviews
Rating 8 - Good. 27 out of 89 reviews
Rating 6 - Okay. 11 out of 89 reviews
Rating 4 - Poor. 11 out of 89 reviews
Rating 2 - Terrible. 11 out of 89 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Travelled with partner
Liked: Amenities, property conditions & facilities
We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach. We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows. Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Antonio

Worst hotel ever
This is the worst place we’ve ever stayed. STAY AWAY THIS PLACE IS A DIVE. The room was dirty, sinks corroded, poor lighting, grungy sheets and towels. Dirty bedspread. Toilet seat broken. Stove didn’t work. No water the last night. Flimsy lock. We told the manager the second day we were leaving and she would not help us to get a refund. The third night ( we stayed 4 nights) there was loud noise late at night and the hotel did nothing. NEVER BOOK with HOTELS.COM. They didn’t give us a refund. We emailed them immediately and they didn’t respond. They didn’t help us. They use hotels which are misrepresented by inaccurate photos.
Tattered and dirty couch
Tattered and dirty stool
Corroded sink. No hot water
Corroded bathroom sink. No hot water
Stayed 14 nights in Nov 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Nov 2024

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph, Courtenay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute centrally located in Bucerius
Stayed 1 night in Feb 2024

8/10 Good

Marilyn June

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marilyn June

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ivan

Liked: Staff & service
Disliked: Property conditions & facilities
A two star pretending to be a 4 star
Stayed 3 nights in Jun 2023

4/10 Poor

mellissa

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
For the price of the rooms, I feel they could have been accommodated with comfortable beds. The beds felt like the box spring only. Simple memory foam mattress topper would help. No water available in the rooms made it uncomfortable to go out in the courtyard in your Jammies to fill up your water. Overall the renovations done to the from the building was nice to see, but landscaping has been abandoned for awhile dead palm leaves falling consistently. Dead plants amd leaves.
Stayed 2 nights in Mar 2023

10/10 Excellent

kevin, Post Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Very cute boutique hotel. The pool area had many lounge chairs and I loved it being surrounded by lush plants. We will be back.

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool

4/10 Poor

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby and pool area very nice upgraded and clean. Past that- the rooms are quite outdated, need upgrades (even a coat of paint), need more attention to cleaning. Our bathroom door and walls were grungy. Outside stair cases were not swept or washed. Our private balcony area dirty to the point of making muddy floors when you stepped inside your room. Note to smokers - there is a waiver you must sign that you will not smoke anywhere on the property.

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
Stayed 1 night in Nov 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Charlene, Etobicoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully reno'd pool area (reception too but that won't impact your stay). Think the room reno must be delayed. A bit tired. Terrible drapes but I travel with an eye mask so no issue for me. While I was a bit skeptical, the bed was uber comfortable. Small roof patio with excellent ocean views sunset. Excellent location. Beach access is a two-minute walk away. The water was warm, clean and tourist-free. Had the space to myself. Great shops closeby like Martha Sanchez (amazing handbags and jewelry - great quality!); Bici Bikes is great for a tour on two-wheels.
Stayed 1 night in Jul 2022

10/10 Excellent

JOHN, Green Cove Springs

Stayed 1 night in May 2022

8/10 Good

Cesar L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Bring your own pillow
Stayed 5 nights in Apr 2022