The Westin Resort & Spa Puerto Vallarta

5.0 star property

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Photo gallery for The Westin Resort & Spa Puerto Vallarta

2 outdoor pools, pool umbrellas
Lobby lounge
Lobby lounge
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354
  • International Convention Center
    ‪19 min walk‬
  • La Isla
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

Junior Suite, 1 King Bed, Partial Ocean View

  • Partial sea view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • Partial sea view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

  • 102 sq m
  • Sleeps 6
  • 2 Double Beds

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Signature Level, Junior Suite, Ocean View, High Floor, King

  • Sleeps 2
  • 1 King Bed

Heavenly Panoramic Suite, Ocean View, High Floor, King

  • Ocean view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

  • Ocean view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • Ocean view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Swim-Up Pool, Junior Suite, 1 King

  • Sleeps 2
  • 1 King Bed

Swim-Up Pool, Junior Suite, 2 Double

  • Sleeps 4
  • 2 Double Beds

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

  • Ocean view
  • 270 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

The Westin Resort & Spa Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on The Westin Resort & Spa Puerto Vallarta's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, spring water baths, bathrobes and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Westin Resort & Spa Puerto Vallarta's great beach location. During your stay, you're just a quick walk from Marina Vallarta Golf Club. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at El Palmar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, body wraps or hot stone massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the beach and the helpful staff
  • Just a 5-minute drive from Cruise Ship Terminal and a few minutes from Bay of Banderas
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. At The Westin Resort & Spa Puerto Vallarta, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Beaux Arts resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 5-star Puerto Vallarta resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:30 AM.
El Palmar – This restaurant specialises in international cuisine.
Arrecifes – On-site theme restaurant.
La Cascada Lobby Lounge – On-site lobby lounge.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arrecifes
  • El Palmar
  • La Cascada Lobby Lounge

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,899 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (213 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Newspaper
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 for adults and from USD 11 for children
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at the Westin AND WE WILL BE BACK! The resort is directly across the street from the Marina which offers many, many dining options. The pools are beautiful (although I hate getting up early to claim pool chairs with a towel but such is life in Mexico). The beach is small but walkable and beautiful. The room was clean with a nice partial ocean view. Restaurants on property are so-so but again there are better choices across the street at the Marina. Can't wait to go back!
Stayed 4 nights in Feb 2025

2/10 Terrible

William Scott

Stayed 10 nights in Feb 2025

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Great property but like many say the rooms could use some updating. Our room wasn’t ready until 2 hours until after check in but we were compensated with a free meal at the hotels seafood restaurant. The crowd while we were there leaned older like retired couples 60 so if you are looking for an update party vibe this isn’t it. Resort was very quiet and we had a good experience with getting taxis. Unfortunately there was no one available there to help us book excursions or plan anything like that. The staff took my number for someone to call me but they never did so we went downtown and booked them with someone there. Overall nice stay but the rooms need updating. Paint was pealing and fixtures in shower were falling apart overall good stay.
Stayed 3 nights in Feb 2025

8/10 Good

Maryam

Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Travelled with family
Great service Carlos Arreola did a fantastic job at the pool and beach, they also kept our room very clean , area around hotel was excellent great shops and restaurants, we had a fun time!
Stayed 7 nights in Feb 2025

10/10 Excellent

Mashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough restaurants and shops
Stayed 3 nights in Feb 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Troy, Bird Island

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 20 years going to different resorts throughout Mexico, we finally found the resort that has everything right. The staff were friendly, the food was excellent, the resort was quiet, and the location was perfect.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Stayed 7 nights in Feb 2025

6/10 Okay

Robert, lynnwood

Was ok...kinda slow service
Stayed 9 nights in Feb 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice over all I enjoyed the stay the pools are neat. Staff is amazing and go above and beyond.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is soo friendly and the area is safe.
Stayed 6 nights in Feb 2025

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2025

10/10 Excellent

Mathew

Stayed 1 night in Jan 2025

8/10 Good

Juan Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Feb 2025

6/10 Okay

Dietmar

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I chose to stay at Westin again due to its location close to the Marina and close to the airport. The airport proximity simply gets you more time to stay and the Marina offers lots of opportunities for dining and services. I wasn't overly thrilled with the Westin the last time around. This time it was worse. I should say there were no issues with staff. They were friendly as always. But it was disappointing that this time no yoga activities were available (which I had looked forward to). The condition of the carpet in the yoga room and throughout the fitness area leave much to be desired. The grips on the pull up stand are in poor shape and left black residue when gripping them. Nothing is open on the main lobby floor as everything was being remodeled. There is also simple nothing resembling any kind of evening activities that includes music. Westin's focus is on calm and relaxing. I respect that but if I had known it is that dead I would have booked elsewhere. Room service was good. No complaints. The usual maintenance and construction stuff like the the floor in the shower is higher in the center leading to pooling of the water. But that's fairly common in any hotel in Mexico so I just take in in stride. I only at breakfast once at the Westin. It still was exactly the same dishes offered two years ago. Compared to other places I stayed, the breakfast offerings are pretty disappointing. Clearly, didn't take any of the feedback provided two years ago.
Stayed 6 nights in Feb 2025

4/10 Poor

Patrick

Disliked: Staff & service, property conditions & facilities, room comfort

Not up to Westin Standards

This hotel just isn't up to Westin standards. For the price I expected more. Mediocre service, very few amenities, and an old Hotel
Stayed 2 nights in Feb 2025

4/10 Poor

Joyce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff but room was very poorly light with a bad smell to it. I do not think worth the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice setting with mature palm trees and nice beach access.
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated although my room was renovated I think it was good value for the price I paid compared to other hotel prices in the area
Stayed 7 nights in Jan 2025

10/10 Excellent

J Guadalupe

Stayed 1 night in Feb 2025

10/10 Excellent

Mathew

Stayed 3 nights in Jan 2025

6/10 Okay

Nadene, Shuniah

Travelled with partner
Liked: Staff & service
The first room they put us in, had not been properly cleaned. The rooms are OK but generally speaking the hotel is very tired. The pool and grounds and beach area are quite lovely though. But we found crumbling infrastructure, planters that are empty and garbage and debris them. Definitely not the Westin level we have come to expect still at the price of high end Westin. The spa is lovely though and the grounds are quite nice. We found the staff very friendly. The food was good and I really liked the area that the hotel is located. It is much quieter than the Malecon and Romantic zone but still many bar restaurants in the Marina a 5 minute walk away.
Stayed 7 nights in Jan 2025

8/10 Good

Raul Ricky Morales

Travelled with partner
Liked: Cleanliness, staff & service
Property was clean, as was the pool and gym. They are in the process of adding several shops and restaurants that are not open yet, so dining options are limited to the two main restaurants and poolside bars. From what we could see, they will be opening an ice cream shop, burger joint, and a few other shops. walking distance to the marina. Easy access to private beach.
Stayed 5 nights in Jan 2025