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Perhentian Tropicana Inn

2.5 star property

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January 2025

Photo gallery for Perhentian Tropicana Inn

Beach nearby
Beach nearby
Beach nearby
Desk
Dining

Reviews

6.0 out of 10

Popular amenities

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Map
Long Beach, Perhentian Island, Pulau Perhentian Kecil, Terengganu, 22300
  • Long Beach
    1 min walk
  • Teluk Aur
    1 min walk
  • Seahorse Diver Restaurant
    1 min walk
  • Redang Island (RDN)
    78 min drive

Room options

View all photos for Superior Fan Room Twin/Double Sharing

Superior Fan Room Twin/Double Sharing | Desk

Superior Fan Room Twin/Double Sharing

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family AC Room - 6 Bedded

Desk

Family AC Room - 6 Bedded

  • 18 sq m
  • Sleeps 6
  • 1 Single Bunk Bed and 2 Double Beds

View all photos for Superior AC Room Twin/Double Sharing

Superior AC Room Twin/Double Sharing | Desk

Superior AC Room Twin/Double Sharing

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Fan Room Triple Sharing

Desk

Superior Fan Room Triple Sharing

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Fan Room - 6 Bedded

Desk

Family Fan Room - 6 Bedded

  • 18 sq m
  • Sleeps 6
  • 1 Single Bunk Bed and 2 Double Beds

View all photos for Superior AC Room Quad Sharing

Desk

Superior AC Room Quad Sharing

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior AC Room Triple Sharing

Desk

Superior AC Room Triple Sharing

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Fan Room - Quad Sharing

Desk

Superior Fan Room - Quad Sharing

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Front of property

Empire Hotels & Resorts

Free WiFi
Restaurant
Air conditioning
Breakfast available
2.9 out of 5, (73)
The price is CHF 74
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Empire Hotels & Resorts

About this property

Perhentian Tropicana Inn

Lodge in Pulau Perhentian Kecil
This lodge features a garden and a front desk safe. Limited housekeeping is available.
Perhentian Tropicana Inn offers 160 accommodations. Business-friendly amenities include desks and desk chairs. Bathrooms include a shower. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Perhentian Tropicana Inn, you're just a quick walk from Long Beach.
  • Services include luggage storage
  • Steps from Long Beach and Turtle beach
As a guest of Perhentian Tropicana Inn, you'll find a garden and a front desk safe. The front desk is open around the clock.

Smoking is allowed in designated areas at this Pulau Perhentian Kecil lodge.

Languages

English, Malay

Property amenities

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access to this property is via a boat transfer from Kuala Besut Jetty (surcharge). Tickets can be purchased at the property's office located at No. 8, Jalan Pantai, Seberang Barat, 22300, Kuala Besut (located next to the Kuala Besut Jetty). Boat schedule is 7 AM until 4 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Perhentian Tropicana Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 70 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. The front desk at this property is open daily from 7:30 AM - 7:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Perhentian Tropicana Inn Pulau Perhentian Kecil
Perhentian Tropicana Inn
Perhentian Tropicana Pulau Perhentian Kecil
Perhentian Tropicana
Perhentian Tropicana Inn Lodge
Perhentian Tropicana Inn Pulau Perhentian Kecil
Perhentian Tropicana Inn Lodge Pulau Perhentian Kecil

Perhentian Tropicana Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 23 out of 65 reviews" "
Rating 4 - Poor. 13 out of 65 reviews" "
Rating 2 - Terrible. 9 out of 65 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic amenities. Rooms with too little space. Decent, could be cheaper.
Stayed 2 nights in Aug 2020

2/10 Terrible

Boychuliang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi signal very weak at rooms
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Let’s start with the good. This place is conveniently located equidistant to the two main beaches. Around a five minute walk to each. The staff were kind and warm in their behaviour. Now the not so good. This is not a 2.5 star hotel. It’s not even a hotel. It’s back country lodging. For starters, they do not provide toilet paper. You can extrapolate from there. I am not assigning blame to the ownership of the hotel for the 2.5 star rating. I am assigning blame to whomever is responsible for the unstandardized rating system, as well as customers who play into this misinformation, with or without good intentions. The other piece is the walking path. It is extremely perilous at night. Someone is going to get badly hurt, if they haven’t already. At one point, the path turns from relatively flat terrain to stairs. You can’t see the drop off in the dark. A flashlight can solve this problem, but I would not walk it alone if I was a female. Otherwise, I am open to the possibility that this is good value from a supply/demand perspective. I just think it’s only fair that people know what they’re getting into, before they commit. Blessed Travels Friends.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near long beach. Wifi access very useful. Reception staff member was fantastic at helping us determine ferry times/confirming pickup jetty at the end of our stay. Would go back if I stay on Perhentian Kecil in the future.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not easy path to get to the hotel from ferry termi
A nice place to stay but hard to get there... It is not an easy path to get from ferry to there.
Stayed 2 nights in Apr 2019

4/10 Poor

Mohd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
The wifi service was limited only at the receptionist and only can be used until 10 pm.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Justo para pasar un par de noches!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable stay at Tropicana Inn. The Long Beach where this place is located is fantastic. In our opinion, the is the best beach in this part of the world. This resort has a very relaxed and laid back atmosphere which is exactly what one needs in such a location. The room was clean and comfortable with a clean ensuite bathroom. If you are looking for a decent place at a reasonable price, Tropicana Inn is without doubt the resort to choose.
Stayed 1 night in Feb 2019

6/10 Okay

Abs, London

Liked: Cleanliness, room comfort
I had a private room which I booked at very short notice online and it was very expensive compared to other accommodation on the island, and even for the same accommodation if booked in person. The room was clean and spacious, two clean towels provided. Bathroom was clean. The water wasn't hot but that wasn't too much of an issue given how hot the island is. The room was a good temperature (fan worked well). There was one window with not much of a view. Overall I think this is good accommodation for an island. It is a short walk down to long beach but there are no lights on the path for half the way and so as a sole female traveller it's a bit scary when returning in the evenings.
Stayed 2 nights in Sep 2018

2/10 Terrible

Mehdi, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toi expansive
Too expansive Rooms not clean . Too much humidity , smells dirty Not recommanded
Stayed 3 nights in Aug 2018

6/10 Okay

Yen, Australia

I came to stay here twice in two weeks because the price is one of the best and also the hotel I wanted to book is fully booked. Came here second time with a kid at 4 years old, he slept fine for 3D2N. This Inn has all the basic things you need to stay for the night - decent bed, toilet, towel, blanket, pillow which is quite okay. I saw many bad comments but actually it is not that bad at all. I stayed in the bad condition chalet before too on this island, but wont give bad comment because it is expected. I would recommend people who bring baby or kid to bring your own kettle. There is no hair dryer too, so bring your own if you must dry your hair with a dryer. Oh, we saw a huge spider in the room too as expected as the inn is in the middle of the island. Remember to choose the closest jetty which is Coral Bay Jetty NOT Long Beach jetty. I would recommend this place for people who are on budget and big group :-)
Stayed 2 nights in Aug 2018

8/10 Good

Mohd izham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a wonderful stay with my children. The only thing is to provide lightings along the path as it is too dark at night.
Stayed 2 nights in Jun 2018

10/10 Excellent

sophie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new home in the Perhentians
I have been staying at Tropicana Inn for at least 6 years in a row now during peak season. It has consistently deemed an excellent value because of the room quality and service. I always get a good night's sleep on their comfortable beds. Wi-Fi is quite good but only at the common area. The guys at the front desk are the same people I see every year and have always been accommodating. You can't beat the location. This place is located near long beach and only a few minutes walk to coral bay. You can be at all the restaurants, and the night spots within a couple of minutes. The place has been extensively renovated and looks like a brand new resort now. I would definitely recommend this place for those who want to go to the Perhentians.
Stayed 1 night in Feb 2018

8/10 Good

sarah, uk

Disliked: Cleanliness, staff & service, property conditions & facilities
Tropicana inn
Arriving with no accommodation this place was the only hotel to have a room for all the nights of our stay on the two islands. Not as nice as other hotels due to being set back from the beach so no lovely view. We didn't choose to stay when other accommodation became available. However nice and quiet for long beach!
Stayed 3 nights in Aug 2017

10/10 Excellent

Wan Hazeem Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh my towel...
Love that they provide hotel grade towels, yes I'm talking about those white thick ones.. could improve more on the blanket tho coz it's super small & thin . Other than that I'm very much pleased with my stay here

4/10 Poor

asyraf, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for backpackers
Just okay if your travel here with backpackers style if you want to stay with family or friends and you want a comfort trip find another resorts or chalets.

2/10 Terrible

Martin, Kuala Lumpur, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't Recommend this Spot even to Worst Enemy
Nightmare experience started as soon as we got to room: it smelled heavily (musty) and there were disgusting stains in supposedly cleaned bed covers (see attached pictures). We complained and receptionist, as well as hotel manager (tall, skinny guy with mustache), refused to change the bed sheets and covers, and much less to move us to another room, arguing in terrible manners that there was something wrong with our sense of smell (only reason we stayed is because it was a long holiday weekend and everything else was booked). We insisted the next day and managed to get a new room for the following two nights (we had prepaid three nights through Expedia). Nightmare continued regardless: as we came back to room from dinner, we found rat feces on bed and bed-site table, and actually heard the rat in our bathroom (there was no one in Reception to whom to complain that night). The following morning, we finally could complain and receptionist literally responded that it had been our fault because we had failed to place a water bottle on top of the bathroom drain cover and "had to understand we were in the jungle." Do not be mistaken: this was not a "cheap hotel" by any stretch of the mind. For what we paid, this was nothing to be expected what so ever. So if you really want to have an awful experience and feel cheated and frustrated, go ahead and stay at the Perhentian Tropicana Inn.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

JAMFARANORWAHIDA, Kuala lumpur malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service was very satisfactory. workers were very helpful. Overall the hotel is clean. just need to fix the wifi. expand coverage. will be back to stay here.

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Too pricey for what you get
We only chose this hotel because it was one of few places left available for the weekend we wanted to travel so we went for it. The location is fantastic - 5min walk to long beach and 10mins to Coral Beach. The staff were also very nice, but we felt ripped off for how much we paid for such a basic room. It cost 75SGD/night for a fan room. AC was not even provided for that price. It would make up for it a little if there were some other kinds of amenities provided, but the room is extremely basic - we had no bedding provided (only after we asked twice did we get a bed sheet and pillow covers, and the bed sheet didn't even fit the mattress!) and there wasn't even a bar of soap to use in the bathroom!! We also never got clean towels and we stayed here for 3 nights. The wifi was also non-existent in the room and in the common areas it hardly ever worked. We are fine staying in hostel-type accommodations, but if it's going to be hostel standard, then we expect to pay hostel prices, NOT 75SGD/night! That was way too high for what we got. When we go back to the Perhentian islands we will definitely book our accommodation in advance so that we can stay somewhere else that is worth the price. Unfortunately we will not be recommending this "hotel" to our friends. The island itself is beautiful though.

6/10 Okay

Verified traveller

Disliked: Cleanliness

6/10 Okay

Stephanie, Ipswich

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the money
The hotel was pretty clean and rooms were very basic but fine with a comfy bed and decent sized bathroom. However, it is way overpriced! For that money we expected 4* and we got 2* with unfriendly staff. Wifi only worked in reception and they turned it off at night and closed up the whole reception area after a certain time so there was no where to sit if you didn't want to be in your room. Good location but staff very unfriendly and had lost our booking when we got there. Everyone we met had basic but nice guest houses or hostels for about a fifth of the price we paid for ours!!