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Phoenix Hotel Pyeongchang

4.0 star property
VIP Access

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Photo gallery for Phoenix Hotel Pyeongchang

Presidential Suite | Living area | 43-inch TV with cable channels, ping pong
Water park
Water park
7 restaurants, breakfast served, Korean cuisine
Body treatments, sports massages, facials, manicures and pedicures

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
174, Taegi-ro, Bongpyeong, Pyeongchang, Gangwon
  • Phoenix Park Ski Resort
    ‪1 min walk‬
  • Phoenix Blue Canyon
    ‪4 min walk‬
  • Phoenix Taegisan Country Club
    ‪7 min walk‬
  • Wonju (WJU)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Down duvets, minibar, in-room safe, individually decorated

[Family Luxury] Club Suite (Suite + Superior Twin)

  • 100 sq m
  • Resort view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

[BABY Room] Modern Korean Style Superior Double with Baby amenities | Down duvets, minibar, in-room safe, individually decorated

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually decorated

Superior Double Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room (Slope View)

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room (Slope View)

  • 33 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Down duvets, minibar, in-room safe, individually decorated

Suite

  • 68 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Party Suite

Party Suite | Down duvets, minibar, in-room safe, individually decorated

Party Suite

  • 132 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, individually decorated

Presidential Suite

  • 132 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite

Down duvets, minibar, in-room safe, individually decorated

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Slope View

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room With Slope View

  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Down duvets, minibar, in-room safe, individually decorated

Presidential Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for [BABY Room] Modern Korean Style Superior Double with Baby amenities

Down duvets, minibar, in-room safe, individually decorated

[BABY Room] Modern Korean Style Superior Double with Baby amenities

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite

Down duvets, minibar, in-room safe, individually decorated

Club Suite

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Party Suite

Down duvets, minibar, in-room safe, individually decorated

Party Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Special Room

Down duvets, minibar, in-room safe, individually decorated

Special Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for KIDS Suite

Down duvets, minibar, in-room safe, individually decorated

KIDS Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Run Of House

Down duvets, minibar, in-room safe, individually decorated

Run Of House

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room With Slope View

Down duvets, minibar, in-room safe, individually decorated

Superior Queen Room With Slope View

  • Sleeps 2
  • 1 Queen Bed

View all photos for [KIDS ROOM] Superior Double Room

Down duvets, minibar, in-room safe, individually decorated

[KIDS ROOM] Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room With Slope View

Down duvets, minibar, in-room safe, individually decorated

Superior Room With Slope View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Korean Room

Bathroom | Hair dryer, bathrobes, slippers, bidet

Korean Room

  • Sleeps 2
  • 1 Single Futon

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for IN THE SOOP STAY Superior Twin

Down duvets, minibar, in-room safe, individually decorated

IN THE SOOP STAY Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for [Family Luxury] Club Suite (Suite + Superior Twin)

Living area | 43-inch TV with cable channels, ping pong

[Family Luxury] Club Suite (Suite + Superior Twin)

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Similar properties

Water park

Phoenix Resort Pyeongchang

  • Spa
  • Pet-friendly
  • Waterslide
  • Parking included
4.0 out of 5, Very good, (1115)
The price is CHF 148
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Phoenix Resort Pyeongchang

About this property

Phoenix Hotel Pyeongchang

Slopeside family fun near Phoenix Park Ski Resort
Enjoy direct access to the slopes and a sauna at Phoenix Hotel Pyeongchang during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is not available.
Phoenix Hotel Pyeongchang offers 131 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. Cable televisions are provided. Bathrooms include bathrobes, slippers, bidets and hairdryers. A nightly turndown service is provided.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials, body treatments and manicures and pedicures.
During your stay at Phoenix Hotel Pyeongchang, you're just a quick walk from Phoenix Park Ski Resort. You'll find features such as free WiFi in public areas and free self-parking, plus 7 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 7 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river
  • Services include a children's club, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a sauna
  • Steps from Phoenix Park Ski Resort and Phoenix Pyeongchang Luge Land
  • Ski shuttle service available for a fee
During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and sledging, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy use of the hotel's facilities such as a water park (surcharge), a fitness centre and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Phoenix Hotel Pyeongchang helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pyeongchang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to noon.
ONDO – This buffet restaurant only serves breakfast.
ONDAM – This restaurant specialises in Korean cuisine. Open selected days.
The butcher's – This restaurant specialises in barbecue. Open selected days.
CHEONGLIM – This restaurant specialises in Chinese cuisine. Open selected days.

Languages

English, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: KRW 35,000 for adults and KRW 20,000 for children
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • CHEONGLIM
  • ONDAM
  • ONDO
  • The butcher's

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Downhill skiing
  • Ecotours
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Table tennis
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 March to 14 April:
  • Water park
The property will be renovating from 24 March 2025 to 13 April 2025 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Tuesday:
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 35000 for adults and from KRW 20000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Park Pyeongchang
Phoenix Park Resort Hotel Pyeongchang
Phoenix Park Resort Hotel Bongpyeong
Phoenix Hotel Resort Pyeongchang
Phoenix Park Bongpyeong
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Resort Phoenix Pyeongchang Hotel Pyeongchang
Pyeongchang Phoenix Pyeongchang Hotel Resort
Resort Phoenix Pyeongchang Hotel
Phoenix Pyeongchang Hotel Pyeongchang
Phoenix Hotel Resort Pyeongchang
Phoenix Park Resort Hotel
Resort Phoenix Pyeongchang
Phoenix Pyeongchang
Phoenix Pyeongchang Hotel
Phoenix Hotel Pyeongchang Hotel
Phoenix Hotel Pyeongchang Pyeongchang
Phoenix Hotel Pyeongchang Hotel Pyeongchang

Phoenix Hotel Pyeongchang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 478 out of 816 reviews
Rating 8 - Good. 214 out of 816 reviews
Rating 6 - Okay. 66 out of 816 reviews
Rating 4 - Poor. 30 out of 816 reviews
Rating 2 - Terrible. 28 out of 816 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024

6/10 Okay

agnes

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024

10/10 Excellent

ZONGHUA

Stayed 1 night in Nov 2024

4/10 Poor

Christoffer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Woo Sun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SEOKCHEOL

Stayed 2 nights in Oct 2024

8/10 Good

SeongBae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ㅇㅇ
Stayed 1 night in Sep 2024

10/10 Excellent

CELLUMED CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Inwoog

Stayed 2 nights in Jul 2024

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEEUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

SEUNGYEOL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

soojin

Disliked: Cleanliness, property conditions & facilities
방과 화장실의 청소상태가 엉망입니다 수건에는 머리카락이 붙어있고, 테이블은 물걸레질도 안하는지 얼룩이 여러곳에 남아있습니다 침대보에는 피자국이 있습니다
Stayed 1 night in Jun 2024

8/10 Good

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

SANG WOON

Stayed 1 night in May 2024

10/10 Excellent

MARYAM, Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024

2/10 Terrible

Minjung

Stayed 2 nights in Mar 2024

10/10 Excellent

Hyekyung

Stayed 1 night in Mar 2024

10/10 Excellent

De Yuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jae Young

Stayed 1 night in Feb 2024

10/10 Excellent

DO-YEUN

Stayed 2 nights in Feb 2024

8/10 Good

Hye jin

Stayed 1 night in Feb 2024

10/10 Excellent

SEULKY

Stayed 1 night in Feb 2024

10/10 Excellent

JinKyu

Stayed 1 night in Feb 2024

10/10 Excellent

Sung Joon

Stayed 1 night in Jan 2024