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Palms Hotel

3.0 star property

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Photo gallery for Palms Hotel

City view
Rooftop terrace
Front of property – evening/night
Penthouse | Living area | 32-inch LED TV with satellite channels, TV
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
66, St Jean Road, Quatre Bornes

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds

Deluxe Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, free cots/infant beds

Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cots/infant beds

Superior Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Reception

Voila Bagatelle

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (153)
The price is CHF 141
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Voila Bagatelle

About this property

Palms Hotel

Hotel in Quatre Bornes with rooftop terrace and 24-hour business centre
A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and spa services.
Palms Hotel offers 48 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.
During your stay at Palms Hotel, you're just a quick walk from Quatre Bornes Central Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Royal China, a fine-dining restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Quatre Bornes Central Market and a 2-minute drive from Grand River North West
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Palms Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Quatre Bornes hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Royal China – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sky 12 – On-site rooftop bar. Open daily.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal China
  • Sky 12

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palms Hotel

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 80 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Hotel Quatre Bornes
Palms Quatre Bornes
Palms Hotel Hotel
Palms Hotel Quatre Bornes
Palms Hotel Hotel Quatre Bornes

Palms Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Dharmavir

Business traveller
Liked: Staff & service
Disliked: Amenities
Hotel is supposed to be non smoking. Guests are requested to smoke either on ground level outside the hotel or on top floor where there is an open area. However it appears this restriction does not apply to some in Management who use room 610 for their smoking breaks. The whole 6th floor stinks like a chimney.
Stayed 16 nights in Jan 2023

6/10 Okay

Mevin

Stayed 1 night in Mar 2022

10/10 Excellent

Damilola Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 8 nights at Palms and it was an amazing time despite the 3 days Cyclone challenges. The staff and management were warm and nice. A good place to stay if you want to be in the center to acess all location, both for business and leisure: Off the beach.
Stayed 8 nights in Feb 2022

8/10 Good

EFRAIM

Business traveller
Liked: Cleanliness, staff & service
ice view at the top of the building
Good location at the center of Mauritious. Nice breakfast at the top with beautiful view. The price is a little high for this three stars hotel.
Stayed 1 night in Feb 2020

8/10 Good

Louise, Seychelles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house keeping staff ,there work are outstanding !
Stayed 5 nights in Jan 2020

8/10 Good

Michelle, Lusaka

Business traveller
Liked: Cleanliness, staff & service
I didn't like the showers,they need some attention and the breakfast also needs some improvement.
Stayed 15 nights in Nov 2019

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palms view
Helpful staff, great food - only negative is the wi-fi connectivity which was very unstable
Stayed 2 nights in Apr 2019

8/10 Good

Meghal, Madagascar

Liked: Cleanliness, staff & service
Well located and a decent price for mauritius
Thé check in was very fast and the service excellent. The mattress needs to be changed and the toilets were not cleaned proberly
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Stayed 9 nights in Nov 2018

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Good location - Terrible WIFI
Stayed 3 nights in Oct 2018

8/10 Good

Manickaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was OK, but the Restaurants wasn't good at all. The restaurants are not part of hotel, so every time you need to pay. Hotel only caters for French speaking people as all T.V channels are in French.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Nice hotel. Location of the Hotel is good and nearby to bus stop/ taxi stand, market, bank and post office. facilities and cleanliness was good. Food is not very good. Staff of the hotel is okay. Recommended for families also.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Great value for money! It was a little out of the way of the restaurants etc, but as taxis are so cheap and plentiful it wasn't an issue. Great views at the sky restaurant for breakfast, drinks etc too
Stayed 4 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommend, service is bad
The hotel service and facilities are bad, they do not have room service, breakfast options are very less and bad, do not have basic amenities like dental kit, shampoo, lotion etc. Overall it is not worth paying so much and you are not getting good service. NO VALUE FOR MONEY
Stayed 3 nights in May 2018

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Over rated and ‘over pictured’!
A goof $70 hotel. Not worth $115.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Highly Overrated... Taking advantage of the market
This place is amazingly over-rated... From the experience of dealing with young male staff who have no idea (or have never been told) what a regular shower means (i.e. they stink); to the poor frustrated cleaner, who when asked, admitted that for two consecutive days there was no shampoo and/or shower gel to put in the rooms (that is why she was leaving miniature bath foam bottles in the shower)... When told about this, the Manager simply shrugged her shoulders... One suspects, only the shortage of accommodation in the area ensures that the place gets booked!
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
some problems...
The window wouldn't seal shut, allowing in all kinds of street noise. The safe wouldn't work initially until I called staff to install batteries. The area is kind of a dump, and there is no convenient small grocery store or mart within 5 min walking distance, so you feel a bit captive inside the hotel.
Stayed 3 nights in Aug 2017

10/10 Excellent

Yining

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient (centrally located)
Very good value for money. Friendly staff and excellent service.

8/10 Good

Nivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Nice hotel but no gym

8/10 Good

Linah Adelina, RSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful staff. Clean, comfortable rooms.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Wifi worked in room and public area but was not super fast so VoIP was not great. Easy access off the M2 with underground parking and a nice roof top patio

6/10 Okay

Praj, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some teething problems
Hotel was new as they said they started business in 2016 - we were there in October. Plus points- centrally located, convenient if you want to travel in any radial direction. New establishment and clean. Bar on 12th floor is nice. Minuses- the restaurant in hotel is Chinese. If you like other type of foods you have to go out. We did not go to hotel restaurant at all. Staff are good but need more experience. We had cleaning rags left in the room and bathroom couple of times by the maids. Coffee/tea filling was not consistent, we got filling every second day. If the management is trying to save money that is the most ridiculous way of saving. Leaves bad impression on customer. I wanted to check in online and wanted front desk staff to help. They did not know how or what that meant. They instead called air Mauritius and wanted me to talk to them. I had to go to a friend and check in myself.

6/10 Okay

Nejat Hamid

Disliked: Cleanliness, amenities, property conditions & facilities
Umgebung schmutzig, sanierungsbedürftig laut. Fenster schließen nicht > Straßenlärm, warm. Klimaanlage defekt. Täglich einmal Stromausfall. Kakerlaken im Zimmer. Keine Klobürste. Nur eine Zudecke. WLAN funktionierte nicht immer. Möbel veraltet durchgesessen. Personal freundlich und bemüht. Kein europäischer Standard.

10/10 Excellent

gerald

Liked: Cleanliness, staff & service