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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
View from property
In-room safe, desk, blackout curtains, iron/ironing board
Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Gym

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    7 min walk
  • Queenstown Beach
    9 min walk
  • Gypsy Kitchen
    6 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Queen

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview Queen

  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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The price is CHF 360
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includes taxes & fees
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About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified Queenstown hotel in Queenstown City Centre with free parking
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, 24-hour room service and a meeting room.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Copthorne Hotel & Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant – This restaurant specialises in local cuisine and only serves breakfast.
The Rocks Cafe & Bar – This bar specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (110 centimetre high)
  • Grab bar near toilet (76 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 368 out of 1002 reviews" "
Rating 8 - Good. 423 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service
Was adequate for the cost. Happy to stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at the Hotel
Stayed 4 nights in Sep 2024

8/10 Good

Lien

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness
Very dated. Staff not particularly engaging. Loud banging constantly throughout the night. Very expensive for what it was. Wouldn’t probably go back.
Stayed 1 night in Sep 2024

6/10 Okay

Lance

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The propert is old and has very limited facilities. The buffet breakfast has limited offeribgs and is average to poor quality. The rooms ( 2 x queen bed) are large, but dated, as is the bathroom and shower. There was a lot of noise from cars in the road out front and noisey guests. I found the staff to be pleasant and helful though.
Stayed 5 nights in Aug 2024

8/10 Good

Sotirios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little outdated
Stayed 5 nights in Jul 2024

6/10 Okay

Stephanie

Liked: Cleanliness
Great views clean and warm easy parking and access to main town Shower was awful no water pressure and outside of building could do with a clean/maintenance upgrade getting a bit tried
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything the property had to offer. Great location and can easily walk into the Town Centre in 5-7 minutes. Only complaint was there are no microwaves in the hotel rooms…
Stayed 5 nights in Jul 2024

8/10 Good

Lakshmeesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although old, it is near city center, free parking
Stayed 5 nights in Jul 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

aman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mary Generose, Saskatoon

Travelled with family
The room was too hot…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here after being concerned about negative reviews after booking. Friendly staff, clean and tidy facilities and exceptional daily room cleaning. Yes it’s an older building but it’s well maintained and well priced. Breakfast was average however improved a bit when it became busier (when school holiday visitors arrived) but nonetheless a good start to the day. It’s a bit far away from the city centre plus up a hill to walk, so we drove each time. Would absolutely stay here again.
Stayed 10 nights in Jun 2024

8/10 Good

Fariya

Liked: Cleanliness, staff & service
Disliked: Amenities
Its a really location but the hotel rooms are a bit old and not really value for money. The property is too expensive for its outlook and interior.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing! Everyone was so friendly and welcoming. Highly recommend!
Stayed 5 nights in Jul 2024

10/10 Excellent

Shawn

Stayed 7 nights in Jul 2024

4/10 Poor

Jamie

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jun

Liked: Cleanliness
The place is okay, it's not so far to city center. But hopefully, I wanted to use a microwave in my room. When I checked in, the receptionist were unfriendly. She showed our room number but didn't explain anything anymore. But the room is clean and good!
Stayed 3 nights in Jul 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service
Convenient location with an absolutely amazing view of the lake, however the beds and pillows weren't very comfortable.
Stayed 8 nights in Jul 2024

8/10 Good

Linda

Stayed 4 nights in Jul 2024

10/10 Excellent

Suman

Liked: Cleanliness, staff & service
Nice overall. Breakfast is good
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was smooth from the moment we arrived to the moment we left. Bit dated in the room but was clean and suited us. Would stay again for sure.
Stayed 4 nights in Jul 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Pramesh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good poor room service. Hotel is really rundown staff are really grumpy and not welcoming at all zero stars
Stayed 3 nights in Jul 2024

4/10 Poor

Ivan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view from our balcony is the only nice things. Around the property isn’t convenient, the conditions of the property is old. The gym wasn’t good at all, besides treadmill they only have dumbbells. The manager on duty wasn’t nice when I asked about late check out, most of the hotel, give at least 1 hour. I don’t think I’m going back to this property again
Stayed 1 night in Jun 2024