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Plaza Camelinas Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Camelinas Hotel

Outdoor pool
Interior entrance
Outdoor pool
Reception
Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Av. 5 de Febrero, No. 28 Colonia La Capilla, Querétaro, QUE, 76170
  • Plaza Galerias Shopping Center
    7 min walk
  • Plaza Santa Maria Bullring
    12 min walk
  • HILVANA Shoe & Fashion Outlet
    19 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    34 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Executive Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Plaza Camelinas Hotel

Family-friendly Querétaro hotel in Downtown Querétaro with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Plaza Camelinas Hotel offers 182 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Plaza Camelinas Hotel. During your stay, you're just a quick walk from Plaza Galerias Shopping Center. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy garden views while dining at Acuarelas
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium
Plaza Camelinas Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A children's pool, a terrace, and a vending machine are also featured at the family-friendly Plaza Camelinas Hotel. Self parking and valet parking are free.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Acuarelas – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 184 to 260 for adults and MXN 130 to 130 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuarelas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 1980
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 184 to 260 for adults and MXN 130 to 130 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Camelinas
Plaza Camelinas Hotel
Plaza Camelinas Hotel Queretaro
Plaza Camelinas Queretaro
Plaza Camelinas Hotel Hotel
Plaza Camelinas Hotel Querétaro
Plaza Camelinas Hotel Hotel Querétaro

Plaza Camelinas Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 123 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Carlos

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

A nice clean property with a pool and restraunt
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a play area for children; unfortunately, it is not bolted down and seems unsafe when children are in the swing. The pool was busy, and the following day, when we went to the pool, the water looked cloudy and dirty as if it had not been cleaned the night before. The hotel rooms are in desperate need of repairs. The food in the restaurant was basic. I recommend going out to eat elsewhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio, PLANTATION

Stayed 1 night in Jul 2024

2/10 Terrible

eunjung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We are from USA. This place is different from the pictures on the website, and only the lobby is clean. Room was not cleaned properly, and there was a pervasive foul odor emanating from the bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice !
Stayed 1 night in Jun 2024

10/10 Excellent

Hernan

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to thank Plaza Camelinas for an absolute joy to stay with. The staff was amazing, the restaurant is great, and they accommodated my (ok) spanish. I will definitely be back and without a doubt will pick this hotel again.
Stayed 5 nights in Jul 2024

6/10 Okay

Carlos

Travelled with family
Liked: Amenities
None
Stayed 11 nights in Jul 2024

10/10 Excellent

Joseph, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, family friendly stay. Some upscale shopping and some variety of dining in walking distance. Historical center is too far for walking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Amenities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Stayed 1 night in Jul 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jun 2024

10/10 Excellent

Ignacio, Queretaro

Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, Air Conditioning very poor.
Stayed 4 nights in May 2024

10/10 Excellent

Gabriel

Todo muy bien gracias
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

SOFIA

Stayed 1 night in Apr 2024

8/10 Good

CARLOS

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place is great its just a little hard to get to
Stayed 1 night in Apr 2024

6/10 Okay

sara

Travelled with family and small children
The property is as good as it can be. I had a massage session which was excellent, a different experience from some traditional massages. Rooms are okay. Upon arrival there was a very unpleasant smell. Around the hotel there is freeway construction which was very inconvenient after going out to dinner and returning to the hotel the access was closed.
Stayed 1 night in Feb 2024

2/10 Terrible

Adriana

Travelled with family
Se escucha todo!!
Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with family
Liked: Room comfort
Fairly clean room and common areas.
Stayed 1 night in Dec 2023

6/10 Okay

Manuel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel buena relación costo- beneficio, centro de Querétaro
Stayed 1 night in Nov 2023

6/10 Okay

Manuel

Travelled with family, Business traveller
Liked: Cleanliness
Hotel céntrico, accesible en costos, de difícil acceso por las obras en la zona. No parece que se le de mucho mantenimiento a la propiedad. El personal de recepción generalmente amable, pero hay recepcionistas de poca calidad en la atención a clientes
Stayed 1 night in Nov 2023