Arrived at the home, met the "cleaners" leaving. Dog feces was on the sidewalk, porch cushion's had so much mildew in them we were not able to use. Urine and feces in the bathroom toilets, sinks had soap residue as if not wiped down and the refrigerator had pink scum that we had to get out. Ceiling tiles showed leakage and stained. We contacted the owner and he said he would refund our cleaning fee which he did and send the "cleaners" back. We opted to start off our family vacation with a 30 minute clean up session ourselves. After we got past the cleanliness issues, we enjoyed our stay. The kitchen porch was where we stayed the most and enjoyed the fire pit. The owner is very responsive and willing to fix any issues, we just think he needs to do more inspections himself and make adjustments.