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De Stefano Palace

4.0 star property
VIP Access

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Photo gallery for De Stefano Palace

Interior
Family Quadruple Room | In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Terrace/patio
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Via Cav. F. De Stefano 15, Ragusa, RG, 97100
  • Palazzo Bertini
    ‪2 min walk‬
  • Ragusa Superiore
    ‪3 min walk‬
  • Cathedral of St. John the Baptist
    ‪6 min walk‬
  • Ragusa (QRG)
    ‪6 min walk‬
VIP Access
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Room options

View all photos for Prestige

Prestige | In-room safe, desk, blackout curtains, iron/ironing board

Prestige

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Single Room

Business Single Room | In-room safe, desk, blackout curtains, iron/ironing board

Business Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Quadruple Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Quadruple Room

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room, 1 Double Bed

  • 17.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room

Classic Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room

  • 21.9 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

De Stefano Palace

Baroque hotel with full-service spa and steam room
This hotel features a full-service spa, an indoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room and massage/treatment rooms.
De Stefano Palace offers 27 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, designer toiletries and bidets.

This Ragusa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at De Stefano Palace, you're just a quick walk from Palazzo Bertini. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Steps from Palazzo Bertini and 3 minutes on foot from Ragusa Superiore
  • Dogs welcome for a fee
De Stefano Palace offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the business-friendly De Stefano Palace. You'll have access to the outdoor pool at a partner property.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.10 per person, per night for adults; EUR 3.00 per night for guests aged 12 to 74 years old, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 10 per day (1312 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Facilities fee: EUR 30 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De Stefano Palace Luxury
De Stefano Palace Luxury Hotel
De Stefano Palace Luxury Hotel Ragusa
De Stefano Palace Luxury Ragusa
De Stefano Palace Ragusa, Sicily, Italy
Stefano Palace Luxury Hotel Ragusa
Stefano Palace Luxury Hotel
Stefano Palace Luxury Ragusa
Stefano Palace Luxury
De Stefano Palace Hotel
De Stefano Palace Ragusa
De Stefano Palace Hotel Ragusa
De Stefano Palace Luxury Hotel

De Stefano Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 105 reviews
Rating 8 - Good. 24 out of 105 reviews
Rating 6 - Okay. 6 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

John, Mayaguez

Travelled with partner
Liked: Cleanliness
The property is nice, big rooms, a/c was not working well and was a bit warm to sleep comfortably. We had a disagreement with the parking arrangements offered and ended up paying it twice... we are still waiting for a reimbursement...
Stayed 1 night in Jun 2024

10/10 Excellent

Catrina

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Quiet. A very nice pool for swimming and sauna. Very comfortable bed; not too firm or too soft. Good breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lynne Whipple

Stayed 1 night in Oct 2023

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
This is a truly luxurious hotel in every way. However, the service of every staff member goes above and well beyond any possible expectation! I cannot recommend De Stefano Palace highly enough! Grazie mille, thank you!
Stayed 1 night in May 2023

2/10 Terrible

Amelia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to change date as u made a mistake on calendar. They wanted to charge me more than my original booking $200 As I had no insurance they took advantage of situation although it was over 2 weeks in advance. Therefore I did not go and paid anyway. Shameful
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of walking to the historical places, area seamed a bit sketchy overall. We enjoyed one night stay and that was probably enough for this town
Stayed 1 night in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure your every need was met! Antonio was exceptional… going as far as waiting in front to hold a spot so I could park
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paola T. Review
The hotel is a real gem with a wonderful indoor pool/spa that you can reserve for exclusive use. It is located well in hilly Ragusa and very close to the important sites. The staff is incredibly kind and really go out of their way to help. Matteo has a wonderful sense of humor and makes you feel right at home!
Stayed 2 nights in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful
Everywhere was wonderful.
Stayed 2 nights in Jan 2022

10/10 Excellent

Jeremie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall, the swimming pool in the sister hotel is amazing, the breakfast was good, the staff was really nice
Stayed 1 night in Aug 2021

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2021

8/10 Good

Jokelijn, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities
Arrived early but were able to access our rooms right away. The toilet in our bathroom lacked a seat and when complaining at reception we were upgraded to a slightly larger room. Staff was helpful in pointing out restaurants for dinner.
Stayed 1 night in Oct 2019

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely restored villa. Good service and value. Very weak air conditioning made sleeping tough as it was quite hot.
Stayed 3 nights in Aug 2019

6/10 Okay

Ron

Breakfast poor -not really very fresh food
Stayed 3 nights in Sep 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend.
Very clean, modern and comfortable accommodation. The staff were very friendly, location was bery central. I was given a free parking pass for the duration of the stay, even though there was no parking listed beforehand.
Stayed 1 night in Sep 2018

10/10 Excellent

Michael

Wonderful hotel in Ragusa superior
Stunning room, great hotel.... Very luxurious and spectacular value for money. Whilst the spa was unfortunately out of service, the hotel allowed us to use the pool at the neighbouring Villa Laura which was a nice touch and equally lux. The hotel is well appointed and new and the staff were very accommodating and pleasant. The breakfast was adequate as well. The hotel is situated about 7-10 min away on foot from the main square in Ragusa Superior, and about a 15 min downhill walk to the older Ragusa town.... I would recommend staying out here rather than the old town, as you can find parking just outside the hotel (unlike the old town which is a no-go zone for visitor's cars) and can walk to both centres just as easily....
Stayed 1 night in Aug 2018

10/10 Excellent

Brynjolfur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but location is not Ragusa Ibla
The hotel was lovely, but very difficult to find and I had mistakenly thought it was in Ragusa Ibla, but it's not and required huge numbers of steps down and then back up into the part of Ragusa I actually wanted to be in. The breakfast was amazing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wouldn't normally have looked for a hotel in Ragusa, however it was close to where my brother was getting married (that's why we went). The area isn't great for tourists as, apart from incredible architecture, there's not a lot to see. Everything closes between the hours of like 1pm and 6pm as well for the locals which was frustrating to us as that's when we'd be out and about. In saying that, the hotel was absolutely incredible! The staff speak enough English for us to be able to understand each other and were extremely helpful. Whilst we were there, it was my birthday and they gave us a complimentary bottle of sparkling wine. The spa room is beautiful! You van reserve time to stay in there, at a price of course, but the price is reasonable, depending on how much you want to spend. Free continental breakfast was great as well! We booked in for massages the morning we had them as well. Can't say enough good things about this hotel, just the area didn't really appeal to people our age (mid 20's). We'd recommend this hotel to anyone who's willing to hire a rental car so you can get to the places you want to see (the hotel does offer taxi's to destinations close by) p
Stayed 7 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
poor condition hotel
No air conditioning left us feeling hot and bothered!
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Time in Ragusa
Beautiful hotel between new Ragusa and Ragusa Ibla. Signs for the hotel are everywhere so you shouldn't get lost. Our room was lovely and I'd stay there again.
Stayed 5 nights in Jul 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Wonderful place. Nice people. Great service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort