Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Meeting facility
Breakfast, lunch, dinner served; American cuisine
Seasonal outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
4700 Emperor Blvd, Durham, NC, 27703
  • Research Triangle Park
    17 min walk
  • Lenovo
    4 min drive
  • Lake Crabtree County Park
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    7 min drive

Room options

Traditional Room, 1 King Bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible Room)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Hotel in Durham with free airport shuttle and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a seasonal outdoor pool. Housekeeping is available on request.
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers 331 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. During your stay, you'll be within walking distance of Research Triangle Park. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Seasons Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 2-minute drive from Research Triangle Park and 11 minutes from North Carolina State University
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 14288 square feet (1327 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

This 3.5-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 6:30 AM to 9:00 AM.
Seasons Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cafe and Market – This café specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 9:00 AM on weekends; USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant
  • The Cafe and Market

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 14,288 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (94 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Imperial
Imperial Sheraton
Sheraton Imperial
Sheraton Imperial Durham
Sheraton Imperial Hotel
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Durham
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel Durham

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 740 reviews" "
Rating 8 - Good. 216 out of 740 reviews" "
Rating 6 - Okay. 83 out of 740 reviews" "
Rating 4 - Poor. 38 out of 740 reviews" "
Rating 2 - Terrible. 21 out of 740 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kareema

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Phoenix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have hot water the last day of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Godfrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean and quiet. No complaints! Will definitely book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aurang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quit , clean and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

James A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and reception was outstanding.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly friendly and kind. Made check-in and check-out seamless
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Taquan

Stayed 1 night in Aug 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not the level of Sheraton Hotel we were accustomed
Unfortunately, I was not too happy that the toilet in the room I got was semi-clogged. The room overall was not bad, but the facilities were, with only one elevator in working condition near the lobby. They knew we were four in my family, yet they only gave us 3 towels. I guess this is what differentiates a four star hotel than a three. The level of detail that this Sheraton Hotel lacks.
Stayed 1 night in Jul 2024

6/10 Okay

Alma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Patrick

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel super close to the airport. Loved the shuttle service!
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff
Stayed 1 night in Jun 2024

2/10 Terrible

Gerardo

Business traveller
Disliked: Cleanliness, staff & service
Hot water and out nd wasn’t able to fix or get a new room … shuttle drivers throw your bags around
Stayed 2 nights in Jun 2024

4/10 Poor

Rochel

Stayed 2 nights in Jun 2024

6/10 Okay

Garean

Liked: Cleanliness
The air didn’t start working in room 603 until after 5am. Soon as we walked in the hotel we was greeted from heat and the staff at the front desk was sarcastic.
Stayed 1 night in Jun 2024

8/10 Good

elizabeth, Charlotte

Stayed 1 night in Jun 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service
Stayed 1 night in Jun 2024

8/10 Good

Maria, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like that the gym is a full size one.
Stayed 1 night in Jun 2024

10/10 Excellent

Ilmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jun 2024

10/10 Excellent

anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Easy pass
Pool was out of service, this was not noted on all the 3rd party sites. Shower only has one setting, 3 intense flow that is painful on the skin Dirty Shower curtains Restaurant was closed, only the bistro was open Front desk were very unprofessional, and cold. There was no water or free bottled water offered in the rooms. Hall way smells. Not worth the money, this hotel should be $70 per night. Free shuttle to the airport was very nice.
Stayed 2 nights in May 2024