We enjoy the area and the property suited our needs. It has nice views of the Deschutes river basin and is very peaceful and relaxing. We had no problems with the property. We have used VRBO for numerous rentals over many years, but, the insertion of VACASA as a manager is horrible for a user. Silly me asking questions like I was communicating with a real person, like VRBO USED TO BE! Instead I received AI generated responses which of course did NOT answer my question.
One property issue is the front door lock. It’s “janky”. Doesn’t always work. I called VACASA and the person that answered I did not understand. I stated, “I do not understand you. Can you please repeat?” The male who sounded like he was in a tin can somewhere in India hung up on me. That’s not the kind of service I would expect if I own the property, and I’ve owned rental property before.
Maybe VACASA is worth it to you the owner. But as a user, it’s as bad as it gets. Look up complaints against the company and you’ll hear the same thing. Pages and pages of horrible reviews.