I booked a property for a family of four, but unfortunately, it was set up for only two people. There were no additional beddings, blankets, or pillows provided for the other two family members. I emailed with my concerns but received no response. The directions to the property were also inadequate—the unit names didn’t match the instructions, so it took us about 40 minutes to find the right apartment. Additionally, there was no information provided that the building is in a pedestrian-only area, where cars are not allowed, which caused further inconvenience