The villa was nice and very clean, located in a quiet and peaceful neighborhood. The house was well equipped. A lot of storage space in the bedrooms. Miele washing machine and dryer made our stay much easier. Our accommodation manager Julie was able to come down to the house in person anytime we needed any help.
The outdoor area was great! Stunning views, infinity pool (cleaned every second day), sun-loungers, umbrellas, table under a gazebo.
Unfortunately, there were also some issues which made it difficult to rate this villa 5 stars:
1. The general information about wi-fi password and garbage disposal should have been waiting for us at the villa.
2. There was no wi-fi signal upstairs (sometimes we were able to receive some weak signal in the master bedroom, but completely none in two other bedrooms).
3. The twin beds in the third bedroom were quite narrow even for 12-yearold boy therefore they might be unfit for an adult.
4. We had some problems with the AC.
- The AC should have been started prior to our arrival in order to cool the house down. During our stay in August the outside temperature was usually around 35-37C (almost 100F) and it was the same inside the villa when we arrived! It took few days until the whole house finally cooled down.
- There should be another AC unit in the kitchen/dining area.
- 3 out of 4 units were equipped with motion detectors and they automatically turned off when there was no movement. I would understand such solution downstairs in the living room, but it was unacceptable in the bedrooms! Two smaller bedrooms had these sensors practically hidden (behind the curtains and a closet) so even if someone was moving during the night the AC would still turn off!
5. Finally, we had some real problems with running water. There were water shortages lasting couple of hours every day! We had to use water from the pool to flush the toilets and wash our hands. At the beginning we were told that the wildfires destroyed some infrastructure, but it was fixed two days later yet the situation continued. Besides, even when the water was on, the low pressure in the upstairs bathrooms made it difficult to shower. Definitely ask the property manager about this before renting the villa.