20. Juli 2023 von Chris Zamagia / P.R & Communications Director

Dear Mikko,Thank you for taking the time to share your review of our city hotel. We greatly appreciate your feedback and are thrilled to hear that you found our hotel to be neat and well-maintained.As a locally-owned establishment, we take immense pride in offering a unique and authentic experience to our guests. Our team strives to provide exceptional service and create a warm and welcoming atmosphere that reflects the essence of our city.We continuously work to ensure that our guests have a comfortable and enjoyable stay, and your positive comments inspire us to keep up the good work.Your support as a guest means a lot to us, and we look forward to hosting you again should your travels bring you back to our wonderful city. Thank you once again for choosing our hotel, and we hope to see you again soon!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

12. Juni 2023 von Chris Zamagia / P.R & Communications Director

Dear Harri,thank you for your wonderful review and your loyalty!We were delighted to welcome you back and glad to read that you enjoyed every aspect of your stay.Hoping that we will soon have the great pleasure of welcoming you back, we wish you an enjoyable summer season!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

31. Aug. 2022 von Chris Zamagia / P.R & Communications Director

Dear Harri,thank you for sharing your review.We are sorry to learn that your expectations were not fully met and we have not managed to offer you the beautiful holiday experience that our guests have come to expect from us. Our priority is our guest's satisfaction and we are always willing and ready to address any issue in order to make sure that our guests will fully enjoy their stay with us. Please rest assured that we would have responded immediately had we known of your concerns at the time. Hoping that you will give us the opportunity to welcome you back to our property in the future, we wish you all the best.Kind regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

4. Nov. 2021 von Chris Zamagia / P.R & Communications Director

Dear Juha, thank you for taking the time to share your positive feedback. We hope you have enjoyed your stay and you will soon return for another enjoyable stay! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

31. Okt. 2019 von Kostas, Marketing Department of Esperia Group

Thank you for your preference and for your review. We are glad to hear that you enjoyed your stay here and we hope that we will see you again in the future. Kind Regards

2. Nov. 2018 von Kostas, Marketing Department of Esperia Group

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here and also for your remarks as we value feedback from our guests. We hope that we will see you again in the future! Kind Regards

27. Okt. 2018 von Kostas, Marketing Department of Esperia Group

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

28. Sep. 2018 von Kostas, Marketing Department of Esperia Group

Dear guest, We would like to thank you for your preference and for your review. We are very glad to hear that you enjoyed your stay here and we hope to see you again in the future! Kind Regards

19. Sep. 2018 von Kostas , Marketing Department of Esperia Group

Dear guest, Thank you for your preference in Esperia City Hotel, member of Esperia Group, and for your review. We are glad to hear that you found very convenient the location of the hotel and we hope that we will see you again in the future! Kind Regards

5. Okt. 2017 von Kostas, Marketing Department

Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards