6/10 Okay
Luca
20 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It could have been such a great stay, but wasn't.
The hotel is in a superb location and the building has a very distinctive character. When I arrived nobody was there at the reception and had to communicate via Whatsapp to check in. When the owner/personnel were around, they were very friendly and helpful. Breakfast was fabulous. But the rest wasn't so great. My room was very small and not that comfortable. There was no wardrobe in the room and I was asked to use one in the vestibule (i.e. in a public area!). I ended up keeping my clothes part in my suitcase and part on the floor. I found a small fridge in the outside cupboard and took it, because the room didn't have one. The bathroom fittings were poor. A wall mounted hook fell to the floor when I tried to hang a towel on it. The shower head was not fixed to the wall and I had to hold it (there were holes in the wall, but the job was never finished). There were signs of damage here and there. The room was made after my first night but not after the second. The TV remote control didn't work: not that it mattered, since I hardly ever watch TV in hotels, but still. Despite the looks, walls are thin: there was quite a bit of noise one night. I saw pictures of some of the other rooms on the web and they look great, which combined with the location and the quality of the breakfast explains the high rates the hotel gets: unfortunately the occasional guest ends up in a dodgy corner and for those 3 nights that guest happened to be me.
Luca
Stayed 3 nights in Sep 2024
