2/10 – Ungenügend
Julie
Mit der Familie gereist
13. Jan. 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was very nice and very friendly. The Lobby was clean and looked good. The room was a very nice size and very clean and in good condition. We were issued keys on check in that did not work on our room. We had to return to the check in desk 4 times and were moved to 3 different rooms on the 2nd and 3rd floor before we finally received keys that worked.The desk clerk was very apologetic and very nice. I do not know what the issue was. The person who checked in ahead of us had no problem and the people checking in behind us had no problem. The whole building is supposed to be non smoking- On the second and third floor the hallways were dirty and reeked of both cigarettes and marijuana. The smell was very strong and never dissipated- so it was obvious that guests were smoking regularly. The entire night doors slammed, music blasted, people were drinking, yelling and hanging out in the hallway. The next morning someone was passed out in the hallway and was still there when we checked out. We did not sleep the entire night. I will not stay here again.
Julie
Aufenthalt von 1 Nacht im Januar 2025