Narcissus The Royal Hotel

5.0 star property

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Photo gallery for Narcissus The Royal Hotel

Lobby
Exterior
Premium Suite | Living area
Interior detail
Deluxe Double or Twin Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Olaya s, Riyadh, Riyadh Province, 12222
  • Olaya Towers
    ‪10 min walk‬
  • Al Faisaliyah Tower
    ‪10 min walk‬
  • Kingdom Centre
    ‪4 min drive‬
  • Riyadh (RUH-King Khaled Intl.)
    ‪38 min drive‬

Room options

Deluxe Double or Twin Room

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • City view
  • Sleeps 1
  • 2 King Beds and 1 Large Single Bed

Premium Suite

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Narcissus The Royal Hotel

Luxury hotel with 2 indoor pools and full-service spa
This smoke-free hotel features 2 indoor pools, a full-service spa and a restaurant. Valet parking is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
Narcissus The Royal Hotel offers 173 accommodations. This Riyadh hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.
2 indoor swimming pools are on site along with a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Narci. Services include massages. The spa is equipped with a mud bath, a sauna and a steam room. The spa is open selected days.
During your stay at Narcissus The Royal Hotel, you're just a quick walk from Olaya Towers. Features include free valet parking, plus 2 indoor pools and a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor pools
  • Treat yourself to massages or mud baths at Narci
  • Amenities include a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • 8 minutes by car from Al Batha Market and 10 minutes from Riyadh International Convention and Exhibition Center
As a guest of Narcissus The Royal Hotel, you'll find 2 indoor swimming pools and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

There's an onsite 24-hour business centre. The luxury Narcissus The Royal Hotel also features spa services, dry cleaning/laundry services, and a lift. Valet parking is free.

This 5-star Riyadh hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Narcissus The Royal Hotel has a restaurant on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym

Family friendly

  • 2 indoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Full-service spa

  • Massage
  • Mud bath
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 for adults and from SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10009075

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Narcissus The Royal
Narcissus The Royal Hotel Hotel
Narcissus The Royal Hotel Riyadh
Narcissus The Royal Hotel Hotel Riyadh

Narcissus The Royal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best hotel in Riyadh
Again and again it was great staying at my favorite hotel in Riyadh and thanks to all staff
Stayed 2 nights in Jan 2025

8/10 Good

Dalal

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
الفندق يديد صارله ٨ شهور الغرف كبيره وشرحه نظيف ومودرن بصراحه كان وايد حلو الريوق متنوع ولذيذ 👍 المشكله كانت بالخدمه جدا سيئة، كل ما نطلب شي مثل سرير إضافي يطولون وكل مانتصل على الرسبشن يقولون الحين نشوف الموضوع ومحد يرد يتصل وهكذا حق كل شي نطلبه .. وماعندهم غرف مفتوحه على بعض اذا معاكم اطفال connecting rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Newly-modern hotel in the center city. Amazed by the services and detailed of the decoration. Enjoyed my stay and will definitely come again.
Stayed 1 night in Nov 2024

10/10 Excellent

Sana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most incredible room. The technology is amazing. It’s so modern and spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adil

Stayed 2 nights in Oct 2024

10/10 Excellent

Iman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. From the welcome drink to the check in , the restaurant, the rooms 10/10. I will definitely be coming back. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2024

4/10 Poor

Matthias, FORT LAUDERDALE

Business traveller
Disliked: Property conditions & facilities
Service is an issue as it is non-existing. Nice rooms, however, doesn't live up to global standards.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and enjoyable stay!
Excellent. Loved my stay, well designed hotel, very quiet rooms, comfortable mattress, helpful service. Location is extremely convenient. Breakfast has decent options. Only thing that I did not like was the overpriced hot chocolate at the bar (evening). Tasted cheap, pls buy a good quality product if you are going to be charging 40SAR for a hot chocolate :)!
Stayed 1 night in Sep 2024

2/10 Terrible

Samer

Stayed 4 nights in Sep 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at [nurses the real hotel ] and had an incredible experience. The atmosphere was warm and welcoming, and the staff went above and beyond to ensure I felt at home. The food was exceptional—very nice, clean, and of high quality. Every meal was thoughtfully prepared, and it truly elevated the entire experience. Every detail—from the cleanliness of the room to the excellent amenities—showed a commitment to quality and guest satisfaction. I also want to highlight the hotel’s beautiful design and ambiance, which made my stay even more special. Thank you for providing such a memorable experience. I look forward to returning soon!”
Stayed 3 nights in Sep 2024

2/10 Terrible

wissam

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Narcissus, The Royal Hotel in Riyadh, presents an impressive investment in luxurious rooms with advanced technology, but the service and hospitality fall drastically short of five-star standards. The hotel suffers from poor management and an untrained staff that fails to deliver even basic levels of professionalism and guest care. Communication with guests is neglected, and in my experience, the guest relations team displayed rudeness and a lack of professionalism, with no proper communication follow-up! The check-in process was chaotic, handled by unresponsive and inexperienced front desk staff, leading to room access issues due to mismanagement. Despite When I requested to speak with a manager, I was left waiting more than 15 minutes without even showing up, highlighting a significant lack of attention and responsiveness from the management team. Furthermore, numerous small but critical details were overlooked, from the substandard quality of the food and beverage offerings to the unresponsive room service. The overall experience was far below what is expected of a five-star hotel. Regrettably, this was my last stay, and I cannot recommend Narcissus The Royal Hotel to others. The establishment requires substantial improvements in service quality, staff training, and management responsiveness to align with its luxurious image.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"My stay at this hotel has been truly unforgettable. From the moment I walked in, the front desk team greeted me with warmth and professionalism, making me feel right at home. The entire hotel is spotless, with every corner meticulously cleaned and maintained. The ambiance is both elegant and inviting, making it the perfect retreat whether you're here for business or leisure.The hotel's restaurant deserves special mention. The food is absolutely delicious, with a wide variety of dishes that cater to every taste. The presentation is impeccable, and the staff in the restaurant are attentive and friendly, ensuring a delightful dining experience. Whether you're enjoying breakfast, lunch, or dinner, the restaurant adds a gourmet touch to your stay.The attention to detail throughout the hotel is remarkable, from the beautifully designed rooms to the exceptional service provided by all the staff. I am incredibly proud to have chosen this hotel for my stay, and I can confidently say it exceeded all my expectations. I highly recommend this hotel to anyone seeking an extraordinary experience. It’s a place where every guest is treated like royalty, and I look forward to returning on my next visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The hotel is very nice and very clean. The staff, including those at the restaurant and front desk, are very good. The people working at the front desk are especially nice, always friendly and helpful. They went out of their way to make sure all our needs were met and provided excellent recommendations for local attractions and dining. The rooms are comfortable, spacious, and well-maintained, with all the amenities you could need. The hotel's location is convenient for exploring the area, and the views from our room were stunning. Overall, a great experience and highly recommended!"
Stayed 4 nights in Jul 2024

10/10 Excellent

Nuha Thabet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

vincenzo

Stayed 3 nights in Dec 2024

10/10 Excellent

SU JIN

Stayed 1 night in Sep 2024

10/10 Excellent

Yasar

Stayed 2 nights in Aug 2024