Homewood Suites Rochester Henrietta

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites Rochester Henrietta

Free daily on-the-go breakfast
Reception
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2095 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    13 min walk
  • Fair and Expo Center
    2 min drive
  • Monroe Community College
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min drive

Room options

2 Queen, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

2 Queen Beds, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Two Bedroom Suite, Two King Beds, Non-Smoking

  • 107 sq m
  • Sleeps 6
  • 2 King Beds

1 King, Mobility Accessible, Bathtub, Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed, 1 Bedroom Suite, Non-Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

2 King Beds, 2 Bedroom Suite, Mobility Accessible, Roll-in Shower, Non-Smoking

  • 45 sq m
  • Sleeps 6
  • 2 King Beds

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About this property

Homewood Suites Rochester Henrietta

Hotel with free breakfast, near Fair and Expo Center
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Fridges and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Homewood Suites Rochester Henrietta gets high marks from our customers. During your stay, you'll be within walking distance of Fair and Expo Center. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Fair and Expo Center and a few minutes from Monroe Community College
  • Cats and dogs welcome for a fee
Homewood Suites Rochester Henrietta offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Homewood Suites Rochester Henrietta also features barbecue grills, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester

Homewood Suites Rochester Henrietta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 345 out of 677 reviews" "
Rating 8 - Good. 187 out of 677 reviews" "
Rating 6 - Okay. 78 out of 677 reviews" "
Rating 4 - Poor. 38 out of 677 reviews" "
Rating 2 - Terrible. 29 out of 677 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ladale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in Aug 2024

6/10 Okay

Nikki

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabrielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was great and the room was large enough for my family of 5.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was on a family trip staying at hotel with my sister and great nieces. All in all, our stay has been great beginning with the check-in process. Last evening my sister screamed at the sight of a cockroach crawling across the microwave. She was able to trap and kill it. I called the front desk to inquire about removing the kitchen trash from the room and was instructed to place it outside the door. I also reported the sighting of the cockroach and was instructed to take a photo. I retrieved the dead smashed bug from the trash and snapped a photo . I did inquire about changing our room since this type of insect can proliferate and infest our luggage and belongings. I understood another 2 bedroom room was not available. Also, was not informed upon check in that our room would not be serviced daily. Called front desk @ 6pm on 2nd day of our stay. Was informed that room would not be serviced and I could come to front desk for clean towels.
Stayed 2 nights in Aug 2024

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely and peaceful after a rough day of travel.
Stayed 4 nights in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet in hallway very dirty. Bathroom sink stopped up but fixed when complained. Cotton type shower curtain badly ripped and missing liner. Walls and tub not very clean. Furniture badly stained and banged up.
Stayed 3 nights in Aug 2024

6/10 Okay

Devin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at Homewood Suites. This visit was better than the first time. Our room was right next to a back exit door which slammed shut. Otherwise all was good.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice if you like long walks
It was a long walk from the elevator to our room. The building has an odd layout where we had to walk down three corridors to reach our room. You’ll want the lowest room numbers on each floor to avoid that. The indoor pool was very nice and the room itself was great.
Stayed 2 nights in Aug 2024

6/10 Okay

jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Maid service every 2-days but didn’t change it make bedding and didn’t provide new towels. Floor was sticky and rugs were dirty. Ceilings had cobwebs and dust all over them and the room smelled a bit like smoke and musk. Front desk ladies were really nice got what it’s worth and the reception area seemed clean and well kept.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room unfortunately wasn’t ready at check in. They did communicate with us but it was frustrating… otherwise our room was fantastic , breakfast was great, I would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge & had everything we needed at a very reasonable price. Breakfast was also very good!
Stayed 1 night in Jul 2024

2/10 Terrible

Starr

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I got bit up by some type of bug
Stayed 1 night in Aug 2024

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, comfortable, great amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Mic hele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Easy to get to the hotel with plenty of parking
Stayed 2 nights in Aug 2024

4/10 Poor

Ron

Travelled with family
Disliked: Staff & service
Ok stay
Not so good, as they required a 250$ deposit for room damage at checkin I have stayed at other Homewood suites that wasn’t required. No extra pillows and the pool was closed. The staff were pleasant and welcoming and only thing that keeps me for a horrible rating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah, Erath

Stayed 1 night in Aug 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the kitchen and separate living room space. It was a great stay, I just wish that the dishes appeared more clean and that there was more to do in the area. It was perfect for my stay though, and the breakfast was good.
Stayed 2 nights in Jul 2024

6/10 Okay

carole, Rochester

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the amount of money paid for a "suite" I'd been better off at a Red Roof Inn or another lower cost motel. The microwave was not clean, the "hospitality" shower soap close to empty (so I used my own), the toilet seat very low ( maybe suitable for anyone under 5 ft. tall), and I finally figured out the room door locking mechanism (give it 10 seconds to lock) on day two. The breakfast was what I'd expect at a lower cost motel, not a Hilton brand. Won't stay there again. Plus side: the area appears safe and is close to grocery stores, etc.
Stayed 2 nights in Jul 2024

8/10 Good

Venkat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with affordable pricing
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024