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Clarion Inn & Suites

2.5 star property

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Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2000 N Main St, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪2 min walk‬
  • Roswell Museum
    ‪3 min drive‬
  • International UFO Museum
    ‪4 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Single Room, 2 Queen Beds, Non Smoking

Standard Single Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room, 2 Queen Beds, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About this property

Clarion Inn & Suites

Hotel with free breakfast, steps from New Mexico Military Institute
This smoke-free hotel features an indoor pool, a 24-hour business centre and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and laundry facilities. Change of towels is available on request
Clarion Inn & Suites offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Clarion Inn & Suites, you're just a quick walk from New Mexico Military Institute. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • Steps from New Mexico Military Institute and a 2-minute drive from Eastern New Mexico Medical Center
  • Cats and dogs welcome for a fee
Clarion Inn & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6100 square feet (567 square metres) and includes a conference centre. A vending machine, multilingual staff, and laundry facilities are also featured at Clarion Inn & Suites. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,100 square foot of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • No lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number COMML-24-0004

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sally Port
Best Western Plus Sally Port Inn
Best Western Plus Sally Port Inn Roswell
Best Western Plus Sally Port Roswell
Best Western Sally Port Inn
Best Western Sally Port Inn Roswell
Best Western Sally Port Roswell
Best Western Sally Port
Best Western Roswell
Roswell Best Western

Clarion Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful Beds were comfortable The bathroom needed some Reno’s done and vents cleaned
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jan 2025

8/10 Good

teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roswell
Very nice front desk person. He did a good job getting us towels that was not stocked in the room. The hot tub was not turned on so we could not enjoy.
Stayed 1 night in Jan 2025

6/10 Okay

Nicholas

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The overall motel was old but they remodeled it trying to make it high end but you could just tell it was old. The front desk clerk was rude during check in , I had to ask for a second set of keys my first set stopped working properly. The side door to gain access from out side parking lot did not work. Pillows were little and not comfortable enough for my liking
Stayed 1 night in Jan 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful agent! Went out of her way to hamdle me with proper service! Allitte more than expected time but she came through at the end! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie Rodney

Stayed 1 night in Dec 2024

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hallway smelled really bad of cigarettes, which made the entry into the room smell. The room was clean but needs to have new bed skirts that aren't ripped.
Stayed 1 night in Jan 2025

2/10 Terrible

Iosif

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirtiest property ive ever stayed at. The carpet was damp, furniture was damaged, drawers would not stay closed, and the bathroom was disgusting. Toilet had black spots, the amenities were open / used (lotion was half empty). Front desk did nothing to help.
Stayed 1 night in Dec 2024

2/10 Terrible

Omar

Stayed 2 nights in Dec 2024

2/10 Terrible

Roxanne, Mercer

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets have holes; property has no elevator to 2nd floor; surfaces were not cleaned in hotel room; no place to set suitcases in room except the floor. Breakfast was horrible: coffee creamer was curdled, no cereal, hot breakfast, juice, and coffee left by 8:30 am. Get there early for breakfast or plan to go elsewhere. Owners do not appear to be maintaining or updating this property.
Stayed 1 night in Dec 2024

4/10 Poor

nathan

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unorganized & Dirty
First room assigned was already occupied by someone. Second room was an "upgrade" to a suite. Upon entry, floor has stains, couch and chairs has stains and rips. Bathroom toiletries were used with partial toilet paper rolls and half full shampoo/conditioner. Tub is peeling badly and lots of debris under bathroom counter. Found a top to a hyperdermic needle on the bathroom floor next to toilet.
Stayed 1 night in Dec 2024

4/10 Poor

Delia

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Alan

Stayed 1 night in Dec 2024

2/10 Terrible

alejandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay!!!!
Terrible service, rooms were dirty, one of the towels was dirty. Shampoo bottles looked that they had already been used. One of our rooms smelled terrible the other room’s carpet was wet. They tell you breakfast was included, but they had biscuits, waffle maker, yogurts which were frozen. Cereal bins, milk and juices were all empty by 8 am. Please do not stay at this hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

RENEE, Rifle

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockrocahes
Stayed 1 night in Dec 2024

8/10 Good

Alan

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Alyssa

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I got a room there because the pool looked nicer then othere hotels and yes it was nice the pool but we where not able to use it because the water was freezing and the room of the pool was cold too. I dont think they have heaters other then in the rooms because even walking down the hallways it was cold. There was carpet stains all over the hallways. The room could have been cleaned better in the bathtub there was hair and it didnt drain fast so the hair just kinda stood there. Overall i guess you get what you pay for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Quincy

Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking I noticed that the manual deadbolt lock was broken and only the electronic lock was operational and my family's safety is not only important but it's Paramount . Staff refused To reimburses as well as move us rooms without charging us. Staff was Is informed that me and my significant other(prior to payment) had children. Upon complaining over said security issues we were then told that we were going to be charged for having our children stay with us.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No elevator!
Hotel was ok. It's older which is fine. Olny real gripe was that there is no elevator! Had to haul everything up stairs and back down.
Stayed 1 night in Nov 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Nov 2024

2/10 Terrible

David

Our toilet over flowed and they gave us a plunger, it flowed on to the bathroom floor and all they did was give us towels so we could soak it up and take a shower! It sucked
Stayed 1 night in Nov 2024