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Birchwood Spa Motel

3.0 star property

Choose dates to view prices

Photo gallery for Birchwood Spa Motel

Garden
Lobby sitting area
Aerial view
Exterior
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Whakarewarewa: The Living Maori Village
    ‪4 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub | Free WiFi

Standard Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

Free WiFi

House, 2 Bedrooms (For 5)

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub | Free WiFi

Family Apartment, Hot Tub

  • Sleeps 7
  • 1 Queen Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor) | Free WiFi

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor) | Free WiFi

Standard Studio, Hot Tub (First Floor)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
3.5 out of 5, Good, (137)
The price is CHF 52
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Marsden Stay Rotorua

About this property

Birchwood Spa Motel

Motel in Rotorua with a hot tub
Along with Access to hot tub, this smoke-free motel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include Access to hot tub.
During your stay at Birchwood Spa Motel, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, 1 hot tub and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Whakarewarewa: The Living Maori Village and 6 minutes on foot from Rotorua Golf Club
  • Airport shuttle service available for a fee
As a guest of Birchwood Spa Motel, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 349 reviews
Rating 8 - Good. 128 out of 349 reviews
Rating 6 - Okay. 76 out of 349 reviews
Rating 4 - Poor. 21 out of 349 reviews
Rating 2 - Terrible. 13 out of 349 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a family to stay and cook your own meals, bedroom, kitchen, bathroom, dining area
Stayed 1 night in Jan 2025

6/10 Okay

Meegan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was filthy mould on nets and curtains. Went to check in ten minutes earlier than check in and told to wait. Definitely would not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Mulisa

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its good accomodation,!
Stayed 2 nights in Dec 2024

4/10 Poor

Anne

Stayed 2 nights in Dec 2024

4/10 Poor

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Basic and comfortable room. Comfy bed. Liked the spa bath in the small private courtyard out the back. Owners may need to spend a bit of time on maintenance, eg, the moss and cobwebs in the courtyard. Could also see the Smoke alarm was not working. Overall, a pleasant stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Hugh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tamati

Business traveller
Disliked: Staff & service, property conditions & facilities
Have not received receipt for one night stay. Am still in progeess trying to have them send receipt through email, still havent received anything. Certainly wont book there again. Communication breakdown is terrible and their language barrier is appalling
Stayed 1 night in Dec 2024

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, amenities
The property is located on the main road with heavy truck passing by and causing the ground shaking. Feels like an earthquakes. Apart from that our stay was acceptable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mittal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jamsheer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Cj

It was fine
Stayed 2 nights in Nov 2024

4/10 Poor

Des

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, but dirty, terrible check in, no welcome or even smile. Stairs to 2nd floor dangerous in wet. No garaging for biles although states on sign and web that there is. Wont be back.
Stayed 2 nights in Nov 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Leaking taps
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
We booked the motel based on the pictures due to our place not having space for us until Saturday. The pictures did NOT match the facilities. Inside is not bad but the couches are not moved evident of the dust bunnies beneath them. And due to us needing 4 beds and there were only 3 we had to utilize the sleeper couch. The bathroom is small and in the middle of the room, not like the pictures and the lawn chairs are on concrete. There is also no place for children to go play outside. Not a bad place but not one i would recommend for people travelling with small children. (Also dont go on the pictures)
Stayed 1 night in Nov 2024

10/10 Excellent

Abzal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Stayed 1 night in Oct 2024

8/10 Good

Therese

Liked: Cleanliness
The property was clean and amenities were within reasonable distance.
Stayed 1 night in Nov 2024