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Regent of Rotorua

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regent of Rotorua

View from property
Superior Room | Egyptian cotton sheets, premium bedding, down duvets, minibar
Property grounds
Executive Suite, 2 Bedrooms | Living area | LCD TV, DVD player
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1191 Pukaki St, Rotorua, 3010
  • Eat Street
    1 min walk
  • Matariki Hangi & Maori Cultural Performance
    4 min walk
  • Kuirau Park
    5 min walk
  • Rotorua (ROT-Rotorua Regional)
    19 min drive

Room options

View all photos for Boutique Suites

Boutique Suites | Living area | LCD TV, DVD player

Boutique Suites

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Living area | LCD TV, DVD player

Executive Suite, 2 Bedrooms

  • 55 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Suite, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1004)
The price is CHF 206
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Rydges Rotorua

About this property

Regent of Rotorua

Luxury hotel with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services and dry cleaning.
Regent of Rotorua offers 35 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Regent of Rotorua's great location. During your stay, you're just a quick walk from Eat Street. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine and pool views while dining at Regent Room
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Eat Street and 4 minutes on foot from Matariki Hangi & Maori Cultural Performance
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the luxury Regent of Rotorua. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Regent Room – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: NZD 35.80 for adults and NZD 17.90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Regent Room

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 35.80 for adults and from NZD 17.90 for children
  • Rollaway bed fee: NZD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Regent Rotorua
Regent Boutique
Regent Boutique Hotel
Regent Boutique Hotel Rotorua
Regent Rotorua
Regent Rotorua Boutique
Regent Rotorua Boutique Hotel
Regent Rotorua Hotel
Rotorua Boutique Hotel
Rotorua Regent Hotel
Regent Of Rotorua Hotel Rotorua
Rotorua Regent
Regent Rotorua Lodge
Regent of Rotorua Boutique Hotel Spa
Rotorua Regent
Regent Rotorua
Regent of Rotorua Hotel
Regent of Rotorua Rotorua
Regent Of Rotorua Hotel Rotorua

Regent of Rotorua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 860 reviews" "
Rating 8 - Good. 187 out of 860 reviews" "
Rating 6 - Okay. 53 out of 860 reviews" "
Rating 4 - Poor. 17 out of 860 reviews" "
Rating 2 - Terrible. 3 out of 860 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many dining options within 5mins walk from hotel. Lakeside broad walk is also within 5mins walk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice and comfortable stay here. The room was lovely. Walking distance to lots of restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regent of Vegas
Always enjoyed staying and Regent of Rotorua rooms in the new wing are very nice Staff always very friendly and helpful Very central location, car parking can be limited best to get one early
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is bit tight but otherwise a great place.
Stayed 1 night in Aug 2024

4/10 Poor

Heleni

Disliked: Cleanliness, staff & service, property conditions & facilities
Some nice employees. 3 spiders webs ( and a big spider, I have photos and one video) above my bed and in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really central stay which is quiet and comfortable, and handy to my gym. My go to when in town on business
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation and would recommend
Once checked in the receptionist walked me to my room and let me know how to access the pool, which was a lovely touch. The room was large and had sky tv. The only thing was it was abit noisy from the noise from the bars a few doors down but that was due to staying over the weekend and really shouldn't complain as the location was about a minute walk to eat street and all tourist spots.l
Stayed 2 nights in Jul 2024

10/10 Excellent

virgilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location 50 ft from eat street and the main turist street in the quiet side of downtown. Great room (2 room suite) if you travel with family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Absolutely top notch! Could not fault anything. Perfect location, friendly staff. Would definitely stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stay comfortable room
Stayed 1 night in Jun 2024

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 24
Excellent stay as always Warm and helpful staff Heat pump in room playing up and moved to new room promptly Superb food See you next time !
Stayed 1 night in Jun 2024

6/10 Okay

Andrea, Auckland

Travelled with family
Disliked: Amenities
The Regent is really well located for an evening out in the many nearby restaurants. It still feels relatively new and well looked after. We have stayed before and really enjoyed it, however, this time there were a couple of disappointments. The mineral pool was advertised as being open from 9am so I had planned a dip before having to head away around 10.30am. When I noticed it was still closed at 9am I was told that it was only half full and not ready until 10am. Unfortunately, this did not leave me enough time to use it. Bit frustrating because it seemed like bad planning on a busy holiday weekend. Super important to manage guest expectations - and the mineral pool was definitely one of the draw cards for deciding to book this hotel. It seems that the importance of these features to guests has been overlooked. The other disappointment is the lack of parking now that their large dedicated parking space has been taken up by a new accommodation block. We had to park just outside on the street - not a major given parking was free over the weekend, but another unexpected. One final minor annoyance is the fact that the housekeeping station was next door to our room and in the morning the housekeepers had positioned their trolley outside our window and were chatting - a bit disruptive when trying to have a lie-in. Having said all of this, the hotel still has plenty of good points, including, comfy beds, good check-in and out experience, so would consider staying again.
Stayed 1 night in Jun 2024

8/10 Good

Arlene, Armstrong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a uniquely decorated boutique hotel. It was about a 10 minute walk from the tourist info bldg. and a quick walk to the food alley and the waterfront promenade. We were allocated a very spacious suite on ground level in the bdlg. close to the hotel entrance. However, the room had its drawbacks. The TV is located too far from the beds for easy viewing ... we assume the designers assumed people would sit on the sofa to watch . Our room had a locked connecting door to an adjacent room . The door was beside our bathroom and in the area where there was a mini kitchen. However, we could hear the smallest of sounds through the door and we assume the guest on the other side could hear us too. Our room was located right beside the entrance to this wing. The door was left standing wide open and unsecured in the daytime, leaving us feel a little vulnerable as people could conceivably wander in from the street as it was not being watched from the front desk. At night, the door was closed and patrons needed to use their room key to access the entry. However, it was noisy for us hearing people enter and slam the entry door right beside us. Another drawback to our room was that the blinds needed to be kept closed at all times. We did have a patio right outside our sliding doors, but beyond that was the street where passerbys could look in. We did sit by the pool one morning. It was a lovely little setting. We did eat breakfast off the menu in the restaurant .
Stayed 3 nights in Apr 2024

4/10 Poor

Paul

Travelled with partner
Room 19 Mattress had more bumps and lumps than the Himalayas - not easy to sleep on Won't be back
Stayed 1 night in May 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional - 11/10!
Our favourite accommodation in NZ. A beautiful hotel with just the best location. A minute’s walk to Eat Street and just a few more to the CBD and other attractions around town. We had a lovely room with a private courtyard, the bed and pillows were super comfy and it was all very clean. The bathroom was great - large shower with good water pressure and double vanity basins and mirrors. Wonderful smelling toiletries and they even provided toothbrushes. The weekend staff were very helpful and friendly. Cannot recommend highly enough.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024

4/10 Poor

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A Total Disappointment.
We booked this hotel after reading that it had a rating of 9.4, but we’re sooo disappointed. Nothing about this hotel warranted it’s description as luxury. We booked a 2 bdrm apartment but there was barely enough room for 2 in the sitting room. There were holes in the walls, lights didn’t work, the wood of bathroom sink was swollen from water. The ‘patio’ was two plastic chairs under the outdoor staircase, honestly I thought I was staying in a dingy student flat. The house keeper we met was super friendly, but front office staff gave no eye contact, didn’t asked if we enjoyed our stay and dismissed me with a ‘you’re good to go’. Whatever you do, don’t let them check you in to Room 9. It’s just not good enough.
Stayed 2 nights in Apr 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service
No longer have much onsite parking but otherwise a lovely property.
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel of we have stayed in, in NewZealand
Two nights and it couldn't have been a better stop over. The hotel is very well presented with lovely rooms, swimming pool (warm) and mineral pool (hot) which you can reserve for your own use. Minutes walk to lots of places to eat but we had breakfast in both mornings as so good. The staff could not be better. When we spoke to any staff or asked for help/advice they went out of their way to be helpful. Only downside is parking but is not a show stopper as lots of free parking on the top road, a minutes walk away, is available if needed. Check-in and out was quick and smooth.
Stayed 2 nights in Mar 2024

6/10 Okay

Debra

Travelled with partner
Liked: Staff & service, amenities
Was expecting to love this place based on some of its previous reviews but just didn't. Room was hot and stuffy and you couldn't leave the windows open due to seasonal flies (this per hotel) and yet the ac was very poor. Restaurant was also a let down - with all their awards I was expecting something special but just wasn't.
Stayed 2 nights in Mar 2024