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Rotorua Motel

3.5 star property

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Spa
Lobby
Economy Studio, 1 Queen Bed, Hot Tub | Laptop workspace, blackout curtains, travel cot, free WiFi
Economy Studio | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
19 Malfroy Road, Rotorua, 3010
  • Rotorua Central Mall
    ‪5 min walk‬
  • Polynesian Spa
    ‪15 min walk‬
  • Eat Street
    ‪20 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Studio

Laptop workspace, blackout curtains, travel cot, free WiFi

Studio

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio (with Kitchen)

Superior Studio (with Kitchen) | Laptop workspace, blackout curtains, travel cot, free WiFi

Superior Studio (with Kitchen)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio

Economy Studio | Laptop workspace, blackout curtains, travel cot, free WiFi

Economy Studio

  • 30.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Apartment

Economy Apartment | Laptop workspace, blackout curtains, travel cot, free WiFi

Economy Apartment

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Economy Studio, 1 Queen Bed, Hot Tub

Economy Studio, 1 Queen Bed, Hot Tub | Deep-soaking bathtub

Economy Studio, 1 Queen Bed, Hot Tub

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Studio

Laptop workspace, blackout curtains, travel cot, free WiFi

Business Studio

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio with Spa Bath

Superior Studio with Spa Bath | Laptop workspace, blackout curtains, travel cot, free WiFi

Superior Studio with Spa Bath

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Rotorua Motel

Art Deco motel with outdoor pool and Hot tub
This motel features an outdoor pool, Access to hot tub and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecues.
Rotorua Motel offers 15 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves.

This Rotorua motel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium digital channels. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
During your stay at Rotorua Motel, you're just a quick walk from Rotorua Central Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Rotorua Central Mall and 10 minutes on foot from Racing Rotorua
Rotorua Motel offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Rotorua Motel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Rotorua motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:30 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:30 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Motel Rotorua
Rotorua Motel
Rotorua Motel Motel
Rotorua Motel Rotorua
Rotorua Motel Motel Rotorua

Rotorua Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 611 reviews
Rating 8 - Good. 230 out of 611 reviews
Rating 6 - Okay. 89 out of 611 reviews
Rating 4 - Poor. 30 out of 611 reviews
Rating 2 - Terrible. 13 out of 611 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Stayed 2 nights in Dec 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service
Older motel offering great value
This is an older property and needs a bit more maintenance. Nevertheless, it was very clean and the staff were polite, friendly and helpful. And the in-room geothermal spa pool was very beneficial. I would certainly stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find a nice Kitchenette like this with pool and tub for this price. The manager was a good wealth of tourist info
Stayed 3 nights in Nov 2024

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff throughout my stay. Loved the hot tub in my room. Have recommended to friends.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mehulkumar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property Booked states Business Studio. 1 King bed and 1 Single. However at checking it was given 1 Queen only. When we approached staff they respond it is Expedia mistake. It was extremely disappointing and not know whom to blame. It was weeked and public holiday therefore cant find other options. At the End we were given Standard room and bedding on the floor. Bathroom door has no stopper. Keeps open itself. Thanks it was only for 1 night.We seek partial refund from Expedia for there misinformation on there website about the property. .
Stayed 1 night in Oct 2024

6/10 Okay

Sarut, Kingsford

Good location, but a room pretty old.
Stayed 3 nights in Oct 2024

6/10 Okay

Fynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy staff were friendly an helpful happy to chatt.. Room was nice abit dated but was told its under new owners an nansgmet it will improve..
Stayed 2 nights in Sep 2024

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice an clean friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down to earth staff.. Everything I need in a few steps.. Nice an clean.. Just perfect
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Carrie Anne

Liked: Cleanliness, staff & service
This is a value property, it is clean and as well kept as Oman older property can be. I felt completely safe as a single woman I international traveler. For the price it was great and as I understand it is undergoing some renovation and reinvigoration. For the price I paid this was a reasonable accommodation and the spa in my spa room, though tired and didn't have working jets was a wonderful place to soak in the Rotorua waters. Keep in mind this spa is not like a bath tub where you bathe, but a hot tub where you soak. The shower is for getting clean and finishing off the high mineral content and high sulfur water the area is known for. The ONE thing they can do immediately to make this a property I would have rated excellent. GOOD mattresses! No lie that was the huge disappointment. I sat in the bed and knew that I was going to wake up in the morning on pain. I guess it is a good thing Rotorua Thai Massage takes walk ins and the money I saved I spent on that massage.
Stayed 2 nights in Aug 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Nice stay. Friendly staff. Traditional kitchen. Spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Hiria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mitesh

Stayed 1 night in Jul 2024

10/10 Excellent

Vernon

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Welcoming owner on Arrival. Spacious room. Like many hotels in nz, outdated in some areas . Large shower but have to take shower hose off and wash your body as it couldnt be adjusted and would get over your head and face. Jetted tub was awesome. Toaster doesnt pop up so have to manually pop it b4 bread burns. Door was hard to open and close and window latches need fixing. Room has everything you need for a nice stay. Convenient location. As a gold member of hotels.com for several years and staying in hundreds of places , it was a nice stay overall but would be nice to see some reinvestment into simple fixes. Would stay again but if maintenance was done id be happy to pay a bit more. Thanks again
Stayed 2 nights in Jul 2024

6/10 Okay

Nicky

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nicola the manager at the place very friendly & nice ! The place over all very clean, tidy & comfortable, little noise due to next to road, the carpet looks new, just the kitchen & bathroom floor needs some touch up. They have a kitchen with range if decide to cook something simple, you have everything you need to eat in . Only suggestion is have a bigger pot . there only 2 small pots & medium size frying pan. In the future they might be better because while we check in was told as of July 1st under new management!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

4/10 Poor

allan

Liked: Staff & service
Disliked: Cleanliness
The room seemed ok on arrival. But after settling in and having a sleep,I went to make a coffee. The coffee mug I picked up first had a dirty rim around the middle on the inside. So I checked the rest. All the dishes were dirty. I had to wash all of them before using them. Then I found dirty marks on the toilet seat. The walls around the spa were filthy. The top of the pantry cubboard had never bern cleaned. We were booked in for two nights. We couldnt get a room elsewhere that night, so put up with it, and booked another motel for our second night. I was a little angry and disgusted, so never spoke to the guy in reception and just left. We cut our loses money wise.even though I should have asked for the second nights money back. I would not recomend staying here.
Stayed 2 nights in Jun 2024

6/10 Okay

Dana

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Property was quite dirty, under bathroom sink was disgusting. Mold under sink and just general untidiness. My feet went black after my shower from the floor. The complimentary teabags had gotten wet and were all stuck together. Wet substance on table that smelt a lot like cat pee, cat that liked to jump through the open window (honestly I didn't mind this too much, cat was very friendly but still not something you expect). And our door while locked opened multiple times throughout the night so we had to put a chair up against it. Overall I wouldn't recommend this property.
Stayed 1 night in Jun 2024

8/10 Good

Anastasia

Travelled with partner
Liked: Amenities
The property was in a good area but close to a main road noise was ok as the rooms were quiet enough. The rooms were clean and updated a good stay for us thank you
Stayed 2 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
It would be nice to have more cutlery, and dishes to match. Otherwise very clean. Ok for a couple of nights.
Stayed 2 nights in May 2024

8/10 Good

Schalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the welcoming friendly staff. We did not know the road was so busy and due to the intense smell from the parking side we had to leave the kitchen window open.
Stayed 1 night in Mar 2024

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful 😊
Stayed 2 nights in Apr 2024