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Hotel New Otani Saga

4.0 star property

Choose dates to view prices

Photo gallery for Hotel New Otani Saga

Hiking
Exterior
Lobby lounge
Indoor wedding
Hiking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047

Room options

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 Semi Double Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Japanese Room, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 1 Single Futon

View all photos for Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Executive Triple Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Executive Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Semi Double, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Room, 1 Semi Double Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Semi Double Bed, Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Executive Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Double Bed-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Single Room with Double Bed-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese-Style Room-Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Japanese-Style Room-Smoking

  • Sleeps 4
  • 2 Single Futons

Executive Single Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Single Room - Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Triple Room - Smoking

  • Sleeps 3
  • 3 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

Single Room with Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Semi Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Ladies' Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Ladies' Room

  • Sleeps 2
  • 2 Single Beds

Executive Double Room with Small Double Bed-Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Triple Room - Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Executive Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Royal Suite

Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Royal Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room

  • Sleeps 2
  • 3 Single Beds

View all photos for Double Room

Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

APA Hotel Saga Ekimae Chuo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.8 out of 5, Good, (949)
The price is CHF 74
for 1 room
includes taxes & fees
10 Apr - 11 Apr
APA Hotel Saga Ekimae Chuo

About this property

Hotel New Otani Saga

Riverwalk hotel with 3 restaurants and 24-hour front desk
Along with 3 restaurants, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel New Otani Saga offers 102 air-conditioned accommodations with a safe and complimentary slippers. LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Saga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel New Otani Saga. During your stay, you're just a quick walk from Yoka Shrine. Features include free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Yoka Shrine and 9 minutes on foot from Saga Balloon Museum
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Hotel New Otani Saga also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Saga hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Lotus – This restaurant serves breakfast, lunch and dinner.
Kusunoki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Taikan-en – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Green Breeze – On-site lobby lounge.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 February 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3107 for adults and from JPY 1553 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Hotel New Otani Saga Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 243 out of 634 reviews
Rating 8 - Good. 255 out of 634 reviews
Rating 6 - Okay. 98 out of 634 reviews
Rating 4 - Poor. 24 out of 634 reviews
Rating 2 - Terrible. 14 out of 634 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hui Ping

Travelled with family
Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

8/10 Good

wing hong

Stayed 1 night in Dec 2024

10/10 Excellent

Yeahuey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Youngil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Miyano

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YONGGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yasuhiro

Stayed 3 nights in Sep 2024

10/10 Excellent

Wing Hung

Stayed 1 night in Aug 2024

10/10 Excellent

ming kuei

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star staff
My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Rikiya

Stayed 1 night in Aug 2024

8/10 Good

KAZUHO

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

sungsoo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

KYUNGHWA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

KANEKO

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chung Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Akisa

Stayed 2 nights in Jun 2024

8/10 Good

SUNMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

hidekazu

Business traveller
Disliked: Property conditions & facilities
Breakfast is not so good.
Breakfast menu is not so good as we caccot have poor foods and services.
Stayed 1 night in May 2024

10/10 Excellent

MOTOO

Stayed 1 night in May 2024

10/10 Excellent

QIAN QIAN

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的一次住宿体验，商务家族旅行皆可，这边有婚礼堂很漂亮
Stayed 1 night in May 2024

10/10 Excellent

SANGMOON

Stayed 1 night in May 2024