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Hôtel et Résidence La Réserve

4.0 star property

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Photo gallery for Hôtel et Résidence La Réserve

Seasonal outdoor pool, pool umbrellas, pool loungers
Traditional Double or Twin Room | In-room safe, desk, free WiFi, bed sheets
Family Apartment (for 4 people) | In-room safe, desk, free WiFi, bed sheets
Comfort Apartment (for 4 people) | View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pool
  • Room service

Explore the area

Map
Pointe Sainte Barbe, 1 Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    ‪13 min walk‬
  • Church of St-Jean-Baptiste
    ‪3 min drive‬
  • Port de Saint-Jean-de-Luz
    ‪4 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪13 min drive‬

Room options

View all photos for Family Apartment (for 5 people)

Family Apartment (for 5 people) | In-room safe, desk, free WiFi, bed sheets

Family Apartment (for 5 people)

  • 60 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Privilege Room, partial Ocean View

Privilege Room, partial Ocean View | In-room safe, desk, free WiFi, bed sheets

Privilege Room, partial Ocean View

  • Partial sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Double or Twin Room

Club Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Club Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | In-room safe, desk, free WiFi, bed sheets

Traditional Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment (for 4 people)

Family Apartment (for 4 people) | In-room safe, desk, free WiFi, bed sheets

Family Apartment (for 4 people)

  • Partial ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Suite, Partial Sea View

Suite, Partial Sea View | In-room safe, desk, free WiFi, bed sheets

Suite, Partial Sea View

  • Partial sea view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Privilege room Garden view

Privilege room Garden view | In-room safe, desk, free WiFi, bed sheets

Privilege room Garden view

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio (for 2 people)

Studio (for 2 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Studio (for 2 people)

  • Partial ocean view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Studio (for 3 people)

Family Studio (for 3 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Studio (for 3 people)

  • Partial ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Prestige Apartment (for 6 people)

Prestige Apartment (for 6 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Prestige Apartment (for 6 people)

  • Ocean view
  • 73 sq m
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Comfort Apartment (for 4 people)

Comfort Apartment (for 4 people) | Bathroom | Combined shower/bathtub, rainfall showerhead, bathrobes, towels

Comfort Apartment (for 4 people)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment (for 6 people)

Family Apartment (for 6 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Apartment (for 6 people)

  • Partial ocean view
  • 66 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Studio Suite (for 4 people)

Family Studio Suite (for 4 people) | Living room | 22-inch flat-screen TV with digital channels, TV

Family Studio Suite (for 4 people)

  • Partial ocean view
  • 49 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 King Sofa Bed

View all photos for Prestige Room

Prestige Room | In-room safe, desk, free WiFi, bed sheets

Prestige Room

  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

Hôtel et Résidence La Réserve

Hotel with free parking, a quick walk to Bay of Biscay
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, an outdoor tennis court and a seasonal outdoor pool.
Hôtel et Résidence La Réserve offers 85 air-conditioned accommodations with a safe and complimentary bathrobes. 22-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hôtel et Résidence La Réserve, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and ocean views while dining at Ilura
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court and tennis lessons
  • 5 minutes by foot from Bay of Biscay and a 5-minute drive from Church of St-Jean-Baptiste
Hôtel et Résidence La Réserve offers its guests a seasonal outdoor pool, an outdoor tennis court, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel et Résidence La Réserve. Self parking is free.

This 4-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Ilura – Overlooking the ocean and pool, this restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ilura

Things to do

  • Children's pool
  • Library
  • Outdoor tennis court
  • Piano
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 14 March:
  • Bar/Lounge
  • Dining venue
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 12 for children
  • Extended parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 349327262

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel La Réserve Saint-Jean-de-Luz
La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve
Résidence Réserve Saint-Jean-de-Luz
Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
Hotel Hôtel et Résidence La Réserve
Résidence Réserve
Hôtel La Réserve
Et La Reserve Saint Jean Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Hôtel et Résidence La Réserve Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 133 reviews
Rating 8 - Good. 38 out of 133 reviews
Rating 6 - Okay. 6 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 0 out of 133 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Excellent location, friendly and helpful staff and food was first class in bar and in restaurant.
Stayed 2 nights in Sep 2024

6/10 Okay

Krysti & Dave

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property could be cleaner. Bad service. No coffee pods or water available. Staff wasn’t much help at check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience and hotel staff was awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Guylyn

Stayed 3 nights in Jun 2024

10/10 Excellent

AREZO

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very nice staff. We slept soundly due to the quiet area and the comfortable bed. The shower is excellent and the bathroom looks like it’s updated as all the fixtures are of a high quality and nice design. We chose the breakfast option and it was delicious with a lot of choices. All the food was very fresh. You can even boil your own egg if you don’t want the scrambled eggs. My only regret is that we couldn't stay longer.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tiniest room ever

The room was barely bigger than the bed. No place to open a suitcase. We had to put the suitcases on the bed, get out what we needed and then close them up again.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimie, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property overlooking the ocean is breathtaking. We enjoyed having our meals in the terrace while admiring the garden and the sea. Parking within the property was very convenient. The rooms are spacious, very clean, and comfortable. The food at the Illira restaurant is exquisite and I highly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Stayed 3 nights in Jul 2023

4/10 Poor

Robert

Travelled with family
Disliked: Property conditions & facilities
The rooms smelled of mildew. They were remodeled recently, but still felt cheap and old inside.
Stayed 1 night in Jul 2023

10/10 Excellent

Lence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax
Stayed 3 nights in Jun 2023

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place for rest and relax in a beautiful location. They know how to profit from the beautiful natural beauty of their location. The service is excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely setting for a memorable vacation. Beautiful views, comfortable rooms and a quaint town just steps away. We will definitely be back.
Stayed 1 night in May 2023

10/10 Excellent

Maximiliano, Hypoluxo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay,great bartender and great staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great choice !

Beautiful location ; impeccably clean, friendly staff, delicious food!
Stayed 4 nights in Oct 2021

10/10 Excellent

Gareth, Toulouse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool. Great location on cliff top, easy walk into town for access to restaurants, etc. yet quiet. Wonderful value for the quality of the property. We had a 2 person studio which came with a well equipped kitchen. We booked initially for 5 nights and liked it so much we extended an additional night. Also very well placed for trips in the area. We hiked to Hendaye (about 4 hrs) and took the train back, day out in Biarritz (we preferred St Jean) , spent the day in the beach, hiked in Espelette.. just a great trip. Would happily repeat.
Stayed 5 nights in Jun 2020

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisitely, unforgettably beautiful grounds & location. Wonderful littoral footpath into town of St Jean de Luz. Main areas for improvement: service — especially upon leaving. No staff person whose job it was to see that we got down the spiral staircase safely with our suitcases (we’re seniors). 2nd area: no grab bars in tub which was very deep & hard to get in& out of.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable with plenty of room for my family of 5. Beautiful grounds and view of the ocean.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely views. Just a short walk into St Jean de Luz.
Stayed 5 nights in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful spot! Gorgeous views and wonderful location. So great to be able to leave the car and walk down to town and back along a stunning coastal pathway. We didn’t have a long stay. and being with young children didn’t take advantage of the gorgeous patio and dining options, eating in the town both nights. The excellent kitchenette in our studio made vacation catering with kids easy.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019