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Ofuro Cafe Utatane

2.5 star property

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Photo gallery for Ofuro Cafe Utatane

Indoor spa tub
Sauna
Fireplace
Lobby lounge
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4-179-3 Onaricho, Kita-ku, Saitama, Saitama-ken, 331-0815
  • Railway Museum
    ‪11 min walk‬
  • Omiya Park
    ‪3 min drive‬
  • Saitama Super Arena
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Comfort Double Room

Free WiFi

Comfort Double Room

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room

Free WiFi

Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room

Free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Room With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

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Candeo Hotels Omiya

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1005)
The price is CHF 134
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Candeo Hotels Omiya

About this property

Ofuro Cafe Utatane

Hotel with a full-service spa, near Railway Museum
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is not available.
Ofuro Cafe Utatane offers 36 air-conditioned accommodations, with complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower and toilets with an electronic bidet. This Saitama hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Ofuro Cafe Utatane, you'll be within walking distance of Railway Museum. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself to Thai massages, facials or body scrubs at the spa
  • Amenities include a front desk safe, a computer and a lift
  • On-site recreation includes a steam room and a sauna
  • 11 minutes by foot from Railway Museum and a 3-minute drive from Omiya Park
Ofuro Cafe Utatane offers its guests a full-service spa and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and coffee/tea in common area are also featured at Ofuro Cafe Utatane. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Saitama hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 8:30 AM.
On-site venue – This café serves breakfast, lunch and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 8:30 AM for a fee: JPY 1,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Thai massages

Accessibility

  • Lift

Room amenities

Bathroom

  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 6 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't allowed at Ofuro Cafe Utatane.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ofuro Cafe Utatane
Ofuro Cafe Utatane Hotel
Ofuro Cafe Utatane Hotel Saitama
Ofuro Cafe Utatane Saitama
Ofuro Cafe Utatane Hotel
Ofuro Cafe Utatane Saitama
Ofuro Cafe Utatane Hotel Saitama

Ofuro Cafe Utatane Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 335 reviews
Rating 8 - Good. 154 out of 335 reviews
Rating 6 - Okay. 64 out of 335 reviews
Rating 4 - Poor. 23 out of 335 reviews
Rating 2 - Terrible. 19 out of 335 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dorotie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Spa-Hotel for the Adventurous Traveler
This is a very unique, spa-hotel with amazing things to discover! We had a great time! I will prefix this by saying that if you want a tradition hotel, this might not be for you. Our room was small but comfortable, the bed reminded me more of a ryokan than a western hotel with a small sink and toilet. The shower stations and onsen are where you can bathe, shave and dry your hair. This is a communal onsen. I did wish the towels were newer but overall it didn’t really bother me. We really enjoyed the morning breakfast special, it was 880 yen and very filling. There are many areas of the spa-hotel to explore, like the massage chair room, hammock space and fire place. There is also a children’s play room. You need to remove your shoes when you enter and lock them in a locker, one day we kept our key and one day they asked to keep the key behind the desk. There is also free coffee and tea. We would definitely stay here again and would like to spend more time at the hotel next time. We really were only there to sleep and eat breakfast but did explore it in the mornings because we were often up very early. Recommend for people who enjoy a funky and cool atmosphere!
Beds (I think room 318)
Hotel Room (I believe this was room 318)
Dining Area with Loft
Entry and Fireplace
Stayed 2 nights in Dec 2019

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place
Amazing, highly recommended.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
First and last.
Horrible. First and last. Maybe its because I am gaijin and used to gaijin style hotels
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fun hotel concept, with a great public bath and huge collection of books/games/mangas. Very convenient if you plan to visit the train museum (5 minutes by walk). The food in the cafe was also excellent
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the style of the hotel with different types of hot spring. Very energetic .
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

kok keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Camille

Interesting experience
The place is a more of a spa with a hotel attached. I stayed on a week night, it was full of young couples lounging around in matching PJs. I was the only foreigner there. The staff speaks very little English, so I had to get by with my limited Japanese. Even though the hotel is right next to the tracks and a bit far from the station, the soundproofing is excellent. The café’s menu is Japanese only, but the food was really good. The baths were enjoyable. I beleieve they also offer massages and facials for an extra fee.
Stayed 1 night in Sep 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations. Many amenities available and the onsen was a lot more than pictured. A very relaxing place! Would love to come back again.
Stayed 2 nights in Apr 2018

10/10 Excellent

former Pan. Am , montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Japanese Hotel
Tres bien Only problem was my teen-age "Princess teen-age grand daughter wanted a personal shower - not one downstairs with other women.
Stayed 3 nights in May 2017

8/10 Good

Saif

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

4/10 Poor

Cherie, Saitama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Not that good place.. Maybe they should include any complimentary food with the price of the stay.. But the ofuro is really good,, i reall like it especially the estee bath...

2/10 Terrible

Anthony, Sydney

Disliked: Staff & service, property conditions & facilities
Paid for the night but I refused to use my booking
When I got to the hotel after an overnight flight they charged my credit card and then told me I could not check in until 6pm. Also I had to check out by 10am. Offers to pay additional fee for early check in were refused. Communication in English is a big problem at this hotel, almost impossible. Eventually they let me inspect an unoccupied room which was already cleaned and ready for the next occupant. The room was small but clean. When I saw that the bathroom consisted of a toilet and wash basin only, with no shower I refused to stay there even if the money I had paid was a total loss. I managed to find another hotel with a larger bedroom and full bathroom facilities

6/10 Okay

Verified traveller

Disliked: Room comfort
Hated public bathing only. Was great for rest but wouldnt stay again because of it.

8/10 Good

MARVIN, Kurihama Yokosuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to relax!
The hotel was my first in Japan with a bathhouse. Upon entering, you are required to take off your shoes and store them in a locker by the lobby. Take the key to the locker and give it to the front desk in exchange for your room key upon checking in. You will also get issued a pajama type to sleep/wonder around and a bracelet with barcode on it. That bracelet will be used to charge any items you order (food, drinks, massage, etc). You have to pay any charges when you check out or if you leave the hotel to go wander around. If you don't speak Japanese, they will also give you some notes to read about the rules and how to enjoy your stay at the hotel. The restaurant food is amazing. I reserved the hotel that comes with breakfast and was not disappointed. I will definitely go back. It's a nice place to getaway when you want to stay away from the big city and rest your worries away.

4/10 Poor

chip, china

Disliked: Room comfort
come for sento use only
this hotel is not your comfort stay: check-in after 6:00PM and boot you out at 10PM next day. Better line up at 8:40 AM. we had a two day stay and survived by getting luggage looked after. this was not good at all and ruined plans. read the fine print on conditions and don't assume the average hotel usage for consecutive nights--they booted us out. this owner is navigating everything to his financial advantage. not good for travelors that want rest for even one night, never a place to stay for two nights..

8/10 Good

John, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place if you give it a chance.
It is a nice hotel. I enjoyed my time there. At first I wasn't sure if I wanted to stay there. I noticed right away that there was no shower in my room, only a toilet and a sink. You have to take a shower or bathe in the public area. If you are shy, you may be uncomfortable with this idea. The nice thing about this but shower area is that there is a lot of hot water many areas to take advantage of. There are showers, a sauna, hot pool, Jacuzzi and a warm mineral spring (Qnsen). My wife hit the panic button and was ready to evacuate when she realized we didn't have our own shower. We were hot, tired and had no other place to go. We weren't allowed to check in until 6 PM but you can use the facilities in the meantime. We stayed for the night. The next day we realized we felt more relaxed and were getting used to the idea of the public bath. We extended our stay to five days. If you have tattoos, this is not a good place for you. Anyone with tattoos is forbidden to use the public areas, if I understand the literature. Brush up on your Japanese, or bring your Google translate. The staff speaks very little English. You will be out in the middle of small town. There is a shopping mall nearby, but not much else in walking distance. Plan to spend the time relaxing if you go there.

2/10 Terrible

Paul, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked Hotel Utatane for my business trip. I never saw my room. check in was 6:00pm and had to check out every day at 10:00am. I left af3er a few hours and stayed at another the Plaza hotel near Omiya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place....but if you need a shower, heads up.
We booked here because we couldn't find anything closer to Omiya Station where we needed to be to visit family. We were not disappointed with our choice for the money. The place is very hip and the staff friendly, though not too strong with English. We really enjoyed the cafe for late night drinks and desserts. Only warning to foreigners.... There is no mention in the hotel information that rooms do not include a shower or ofuro bath. You must use the public ofuro for showering. Toilets and sinks are provided in each room. After some investigation, we did find shower stalls (open area) in the public bath area in addition to the traditional sit down bathing. So if you are shy...be warned. We did not have time to use the baths, but they were beautiful and the entire complex was quite pleasant.

10/10 Excellent

Marissa, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected in a good way!
This was a great hotel, with a modern atmosphere. The ofuro experience was great! Food was also nice. Only negative is that there were some spiderwebs in the toilet room, could have been cleaned a bit better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience to go to in Japan. Recommended hotel to stay if you are visiting this area of japan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpfull, pleasant staff. As an English only speaking guest, I had no problems as there was always some one that spoke English. The bath area was great.