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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
Free daily buffet breakfast
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
4370 Commercial St Se, Salem, OR, 97302
  • Honeywood Winery
    ‪4 min drive‬
  • Salem Hospital
    ‪5 min drive‬
  • Bush's Pasture Park
    ‪5 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Mill Creek Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1005)
The price is CHF 116
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Best Western Plus Mill Creek Inn

About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
An indoor pool, a fitness centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Salem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable clean rooms
Stayed 1 night in Nov 2024

8/10 Good

Betty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times. Its nice and convenient. Good area and easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool, convenient to public transit, decent dining nearby, plus a Trader Joe's to stock up on goodies for the fridge. Friendly and helpful staff, and a good breakfast buffet.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Roberts

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
The Hotel Salem is clean and newly renovated. The beds were comfortable and the bath towels lush. Nice location and quiet. Daniel was exceptionally helpful in fulfilling my request for connecting rooms and early check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Ellen A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryan checked us in and he was Great! Friendly, helpful, and funny!
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Staff & service
Average hotel, nothing special
The hotel was convenient and the price was right. I would not go out of my way to stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth, New Brioghton

Travelled with family
Liked: Staff & service
great location, really needs an update. Breakfast was good, would like more fruit options, but still better than other hotel breakfasts
Stayed 4 nights in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Nidia, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and staff is nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

Garth

Stayed 1 night in Oct 2024

4/10 Poor

Alex

Travelled with family
Disliked: Staff & service
Night shift staff very rude.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay for my daughter’s wedding.
Stayed 5 nights in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have more towels in the bathroom to start. Nothing fancy but it’s comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Debora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and accommodating. Room was immaculate, spacious, and the bed was very comfortable. Breakfast was hot, fresh, and had many choices. Like many hotels they charge a deposit, but this hotel refunded it the day after we checked out - unlike some hotels you have to hound to get the deposit back. Worth every penny.

2/10 Terrible

Griselda

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was awful @ check in and after still rude no staff informed us about taking our 1st floor room down stairs we had to figure it out by our self’s IM NEVER COMING BACK
Stayed 1 night in Oct 2024

6/10 Okay

David B

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4- night stay
Staff was very accommodating and friendly.
Stayed 3 nights in Oct 2024