8/10 – Gut
Elizabeth M.
12. Dez. 2024
Gut: Sauberkeit
Gorgeous property
This property lives up to the description but what didn't was the attention to detail in FULLY making sure everything was in full supply and working properly, ie, no kitchen trash bags (evening checkin before Thanksgiving), only 1 DW tab, down bath no toilet paper. All small things but they kept coming up. One side of the kitchen sink was fully clogged so only were able to use one side on Thanksgiving Day, the fireplace never did work even though 2 people came out to check it - apparently hadn't "been checked since last winter". While all of these things were small, they added up to a constant annoyance during a difficult time for my family. My mother ended up passing away during the stay and so our focus wasn't on receiving all the folks needed to fix these missing items but on more important things like family. The host was very responsive but never took responsibility himself, only passing blame to the cleaners. For the prices commanded on this property I totally expected better. While this could've been just a "one - off" situation, all these things did not spoil our time there, just took away some confidence that this is a really well managed property. It is gorgeous however!!
Elizabeth M.
Aufenthalt von 4 Nächten im November 2024