Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby sitting area
Indoor pool
Front of property
Pillow-top beds, individually furnished, desk, laptop workspace
Pillow-top beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪8 min walk‬
  • Salt Palace Convention Center
    ‪12 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and free airport shuttle
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Crystal Inn Hotel & Suites West Valley City. During your stay, you're just a quick walk from Hale Center Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 12 minutes by car from Salt Palace Convention Center and 11 minutes from Vivint Arena
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per pet, per stay (maximum USD227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites West Valley City offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1189 out of 1873 reviews
Rating 8 - Good. 444 out of 1873 reviews
Rating 6 - Okay. 139 out of 1873 reviews
Rating 4 - Poor. 57 out of 1873 reviews
Rating 2 - Terrible. 44 out of 1873 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, staff & service
Hot tub is very small and was bath tub temperature. Had adult guest in his underwear in the hot tub and pool. Very noisy upstairs guest it was like they were doing a remodel.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Eric Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel when we visit SLC. It’s really convenient for our friends and family and also easy to get on the freeway to downtown, Park City, and point of the mountain. The service is great and the rooms are quiet. We have a fridge and microwave in the room. The pool is clean and warm. There’s decent espresso a short walk or drive away.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in
Stayed 1 night in Dec 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the breakfast. Hot tib could have been a little hotter.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great.
Not as advertised. Place is dirty and very noisy. Had to clean my toilet and the ceilings looked like they were molding. Very old entertainment system. Breakfast was about the only great thing here.
Stayed 1 night in Dec 2024

8/10 Good

Michael, Moab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good breakfast, comfotable and large room
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawnyell

Liked: Property conditions & facilities
Love the jetted tub
Stayed 1 night in Dec 2024

10/10 Excellent

Season

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

AMANDA

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Like the location
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here here often for little staycations for my son. The pool is always well kept and clean. The room is always clean and comfortable. Breakfast is good as well. I like that checkout is 12pm. Most hotels are 10am-11am
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chrystal Inn always does us right. Best place to stay for the price!
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Business traveller
Solid stay
Good experience, clean, people were friendly and breakfast was decent.
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas, Calgary

Stayed 1 night in Nov 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Sandra

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kennon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Colette

Stayed 1 night in Nov 2024

10/10 Excellent

Thayne

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Dec 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Perfect for a quick stay. Comfortable rooms and great breakfast
Stayed 2 nights in Nov 2024