The landlord is very communicative, so there are no surprises for checking in and out. She is also very responsive if anything comes up during the stay.The unit is clean and perfect for one or two people who want a get away in the heart of Salt Lake with tons of amenities that are as good as they look in the listing.My wife and I checked in (super easy - Landlord even provides a youtube link showing you what entering the parking lot looks like, put down our stuff, went to the gym (clean, lots of great machines for cardio or lifting), then went to the outdoor hot tub on the 11th floor and the heated pool. Great view! The water was perfect! You want restaurants, they're all over - and good ones, too.Loved it...we'll be back!