We had 5 couples and 5 children staying at what was believed to be a really nice 3 story house for our first time vacation to OBX. What we had in great amenities during our stay was also accompanied by just as many issues. All of the bed rooms were decently sized, with plenty of closet and storage space. The pool was great, and although smaller than the pictures suggest, we still all fit and were able to enjoy it. It was clean and well kept as well as the hot tub. The location was nice, and beach access was fine. The kitchen was great, grille was great, easy parking.
The biggest issue we had was cleanliness and broken or missing things in the house. A few examples I can think of off hand: the 1 floor bathroom only had 1 lightbulb working, and most were actually missing from above the vanity, towel rack missing, toilet paper holder also missing, remote to the fan in the living room... MISSING! The second story door on the front of the house leaked when it rained one day.. water was pouring through and laying all over the foyer. the views from the 3rd floor were great, but the railing could fall over any moment. Not even an adult should be near it, never mind children. We actually read this in review in 2019 and had assumed (our mistake) that it would have been taken care of in the last 3 years. The slider door on the 2nd floor bedroom does not lock, and the door out on the 1st floor would swing open if it was too windy, even when we followed their directions taped to the wall on how to jimmy it shut so we had to keep it locked most of the time.
Our kids feet were BLACK after walking barefoot for a day in the house and there were plenty of items left behind under furniture that clearly shows nothing has been moved in ages to be thoroughly cleaned.
I also had asked Vacasa a month prior to the trip if we could check in at 4pm rather than 6. They have a texting service for Customer Service (which I thought was nice because I waited on hold twice for over 40 minutes before giving up) I had in writing that it was OK to check in at 4. We all planned travel times and then was told 2 days before that that was wrong and they wouldn't honor it. Then cleaning was behind and we didnt get in until AFTER 6pm.
For the price in OBX, this house served it's purpose and thankfully we made the best of it. We have all agreed to spring for the more expensive houses and will not be choosing a Vacasa rental for our vacation next season.