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Haus Arenberg

4.0 star property

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Family Triple Room | Private kitchen | Fridge, high chair, cleaning supplies
Family Triple Room | Terrace/patio
Flat-screen TV, heated floors
Interior entrance
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Pet-friendly
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Blumensteinstraße 8, Salzburg, Salzburg, 5020
  • Salzburg Christmas Market
    ‪17 min walk‬
  • Salzburg Cathedral
    ‪18 min walk‬
  • Mirabell Palace
    ‪4 min drive‬
  • Salzburg (SZG-W.A. Mozart)
    ‪26 min drive‬

Room options

View all photos for Delux Suite with balcony

Fridge, high chair, cleaning supplies

Delux Suite with balcony

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Select Comfort beds, desk, soundproofing, free WiFi

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About this property

Haus Arenberg

Family-friendly hotel in Salzburg with a full-service spa
Along with a full-service spa, this smoke-free hotel has coffee/tea in a common area and spa services. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a library, free newspapers and tour/ticket assistance.
Haus Arenberg offers 10 accommodations with complimentary bottles of water and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature Select Comfort mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, hairdryers and toothbrushes and toothpaste.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, pühysiotherapie. Services include sports massages and body treatments. The spa is open daily.
During your stay at Haus Arenberg, you'll be within walking distance of Fortress Hohensalzburg. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Indulge with massages or body treatments at pühysiotherapie
  • Services include babysitting, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Mirabell Palace and 5 minutes from Mozart's Birthplace
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Haus Arenberg offers its guests a full-service spa. WiFi is free in public spaces. A free manager's reception is offered. Spa services, a library, and a terrace are also featured at the family-friendly Haus Arenberg. Free self parking is available. A complete renovation of Haus Arenberg was completed in January 2022.

This 4-star Salzburg hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 22 days prior to check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Haus Arenberg
Haus Arenberg Hotel
Haus Arenberg Hotel Salzburg
Haus Arenberg Salzburg
Haus Arenberg Hotel Salzburg
Haus Arenberg Hotel
Haus Arenberg Salzburg
Haus Arenberg Hotel Salzburg

Haus Arenberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 168 reviews
Rating 8 - Good. 41 out of 168 reviews
Rating 6 - Okay. 10 out of 168 reviews
Rating 4 - Poor. 7 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness
Fantastic breakfast views, old part of Salzburg with great buildings nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fascinating experience! Perfect service, tasty breakfast, super clean room, kind personal. We must return there ASAP
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Haus Arenberg. The views were fantastic, breakfast was plentiful and the room and property were incredibly charming. I will absolutely stay here again if my travels bring me back to Salzburg.
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haus Arenberg

Very friendly free parking right next to the hotel. Short walk to the centre of Salzburg.
View from our room
Stayed 2 nights in Mar 2020

8/10 Good

RonYeap, Sydney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This was a quaint little family run motel. A bit of a walk into the town centre though. Reasonably decent
Stayed 4 nights in Dec 2019

8/10 Good

Sameer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and comfortable with excellent breakfast..

We spent 5 days at this place on a leisure trip to Salzburg. The property is very nice and comfortable. The owners and staff are very welcoming and helpful. Eager to help and provide all information needed to make your stay comfortable. The breakfast spread is limited but more than sufficient and excellent in terms of quality. The place is a bit of a walk from the city center and on a uphill gradient. So best to take a taxi when arriving and departing with luggage. For normal sightseeing days days its quite ok to walk to the city center and back to hotel. Also no possibility to get lunch or dinner at the hotel...so these meals should be had out before you return to the hotel at the end of the day. Highly recommended...
Stayed 5 nights in Dec 2019

6/10 Okay

john

Liked: Cleanliness
I was quite excited to visit this hotel as on line it looked really great, on arrival it matched the pictures a converted house to a hotel, i presume We were given a lower floor room which meant loosing a little of the magnificent views of the surrounding mountains, the room was a little disappointing , had i been a big person the bathroom facilities would have been a problem, the toilets position in conjunction with the shower gave no room, also little privacy The washbasin was difficult to keep the water in when using it The sleeping area was clean and comfortable with plenty of space for clothing TV was well positioned for viewing Nice terrace but it was winter do we did not take advantage of it Breakfast, there was a good selection of meats, cereal, cold meats and cakes etc however hot food was spars and depended who was serving as to whether you got what you order and sometimes a long wait, however the room had a great view very clean comfortable The Hotel is situated a little way from the centre of the city but a pleasant walk of 15/20 minutes Salzburg is a must place to visit Overall disappointed
Stayed 3 nights in Nov 2019

10/10 Excellent

JOAKIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. The room was nice and clean. Good breakfast with a lot of homemade stuff. Fantastic location and view.
Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Liked: Staff & service
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good parking. .........
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great breakfast. Also a pleasant walk to town.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary water in fridge, toiletries in bathroom, which if you flying with just hand luggage is a bonus, staff and owners couldn't do enough for you, lovely breakfast, recommend the omelette! Fantastic place, 10 mins walk to town centre, up hill coming back! Ate in restaurant recommended by hotel, lovely food and excellent service.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great views. Lovely breakfast. More of a home than a hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gretchen, Indiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, especially the breakfast area and garden. Free parking, very nice breakfast, lovely staff. A bit of a hike into the city and no air conditioning, but it cooled down at night with windows open (there are screens). Rooms have balconies with beautiful views. Beautiful garden.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked a Triple room at this hotel for 2 ppl only because we needed a room with a king bed, as we were unable to sleep in a small bed. Triple room was the only available with a king bed. When we arrived we were checked in to 2 connected rooms in the basement. There was no word about 2 connected rooms and about the basement on our Expedia confirmation letter or on the hotel description (we would never book such a terrible room and would never pay extra for a connected room!). We felt like there was something wrong with the entire reservation/check in process and we were not given a room we had booked. However, the hotel owner stated that no other rooms were available and they were fully booked. Another issue happened during the check out process. There are no in-room safes at this hotel, so we had to leave our passports and valets at the "hotel's safe" = gave them to the hotel owner at the reception, which was a big mistake. Upon check out they could not find our passports and valets. It took about 30 min for a receptionist to locate them by checking all offices, calling the hotel owner (she was out of the hotel at that time), her husband and his girlfriend. We were about to call the police and could only guess where they kept our passports and valets and who could have an excess to all of it. Be careful when you book this hotel. They posted a photo of their best room on Expedia, but I assume that all guests who booked through Expedia are checked in to basement rooms.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, a great breakfast, with parking space
Stayed 3 nights in Jun 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful neighborhood with very nice employees and a great breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Nathalie, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to old town. Friendly staff. Great breakfast. Very hot inside, though. My room was next to reception so quite noisy at times.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fabulous hosts, walking distance from centre of Salzburg
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Very Good location. Perfect service and very friendly staff. Highly recommended.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, would have liked to be closer to city center.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic place with stunning views of the mountains , i would highly recommend this place and if I ever come back to Salzburg I would be staying here again for sure
Stayed 3 nights in Dec 2018