Grand Hyatt San Antonio River Walk

4.0 star property

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Photo gallery for Grand Hyatt San Antonio River Walk

Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
600 E Market St, San Antonio, TX, 78205
  • River Walk
    ‪5 min walk‬
  • Alamo
    ‪8 min walk‬
  • Alamodome
    ‪19 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Corner

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Fiesta)

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Grand Hyatt San Antonio River Walk

Family-friendly San Antonio hotel connected to the convention centre, steps from LEGOLAND® Discovery Center
An outdoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Grand Hyatt San Antonio River Walk. During your stay, you'll be connected to the convention centre and just a quick walk from River Walk. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from LEGOLAND® Discovery Center and 3 minutes on foot from Shops at Rivercenter
  • Dogs welcome for a fee
Grand Hyatt San Antonio River Walk offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 115000 square feet (10684 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Hyatt San Antonio River Walk. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Perks Coffee and More – On-site coffee shop. Open 24 hours.
Bar Rojo – On-site cocktail bar.
Ruth's Chris – This steakhouse serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 15 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rojo
  • Perks Coffee and More
  • Ruth's Chris

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (115,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per week, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults and USD 15 to 25 for children
  • Self-parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per week plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

Grand Hyatt San Antonio River Walk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 795 out of 1144 reviews
Rating 8 - Good. 174 out of 1144 reviews
Rating 6 - Okay. 89 out of 1144 reviews
Rating 4 - Poor. 46 out of 1144 reviews
Rating 2 - Terrible. 40 out of 1144 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every year we like staying here to see the fireworks on New Years
Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
hotel was very nice and within walking distance of many attractions and restaurants
Stayed 7 nights in Oct 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bringing in 2025!
We stayed 12/31 to usher in the New Year. Everything was excellent. We will be doing this as a tradition. The fireworks show was amazing.
Stayed 1 night in Dec 2024

8/10 Good

Anabel, Pasco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they allowed us to check in early . I didn’t like all the fees they charged. Especially the parking fee. Thought it was ridiculous to charge for self parking. But if you don’t mind any of that then this is a good hotel to stay at. It close to the river walk and the Alamo. Close to great restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonder location for a short family trio
Stayed 1 night in Dec 2024

10/10 Excellent

Daphne

Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden fees
Stayed 2 nights in Jan 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Our room seemed very clean, and I appreciated having daily housekeeping service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Annette, CONROE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 3 nights in Dec 2024

10/10 Excellent

julio C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miy bonito hotel
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No microwave
Overall excellent location, we spend new years eve and river walk was very accessible. Room was clean, and staff is friendly. One thing is that there’s no microwave inside room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anant

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, close to all the action downtown
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Parking was way to expensive, like $58 for one night. And they don't have many good non-valet spots in their small underground garage. Waiting time for valet was 30-45 minutes. Furthermore, the the room's air conditioning was not good. I need to sleep in the cold, and the room was around 60 degrees, no matter what I did. Also the room did not have any drinking water.
Stayed 1 night in Dec 2024

8/10 Good

Jiping

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed when our items removed from the room.
On 12/31/24, We went out for breakfast and planed to return afterward, We told house-keeping lady not to clean our room. But when we returned, our room was cleaned and all items left in the room were disappeared, including medication we brought back from China. We were very disappointed. Finally, house keeping manage found our stuff and brought it back. This type thing should be, and could be avoided if the hotel managent provides adequate train for house keeping stuffs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the river walk
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great customer service from all the staff. Everything was walking distance. Great place and location.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and efficient. Parking instructions for guests and public should be at eye level.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location for all the New Years Eve Festivities
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Dec 2024