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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Lobby
Business centre
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪9 min drive‬
  • Aquatica San Antonio Waterpark
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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In-room safe, desk, laptop workspace, iron/ironing board

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1005)
The price is CHF 90
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Lackland Air Force Base and 15 minutes from San Antonio River
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 638 out of 1029 reviews
Rating 8 - Good. 209 out of 1029 reviews
Rating 6 - Okay. 76 out of 1029 reviews
Rating 4 - Poor. 47 out of 1029 reviews
Rating 2 - Terrible. 59 out of 1029 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Very nice place near from river walk
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel with friendly Staff, complete breakfast, an indoor pool, and pet friendly, 15 min from the Alamo, 20 min from Six Flags. Hi Recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Esmeralda

Everything was good
Stayed 1 night in Jan 2025

4/10 Poor

Hilda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disastrous check in and lots of confusion with room assignment.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shanti

Stayed 3 nights in Sep 2024

10/10 Excellent

Julissa

Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year 2025
Friendly Staff, Clean and quiet. Would definitely stay here again!
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I usually reserve double bed rooms, but will occassionally reserve a king size bed room. This trip I reserved a room with a king size bed. While the room was nice (decor/style), upon entering we were surprised to find the size of the room small/tight with the king size bed taking up the majority of the room space. Viewing the room on the website, it did not appear to be this small as most king size rooms are spacious for comfort to move around the room. A close relative who traveled with us reserved a double room which was very spacious. Double beds will be our standard here, or a king size suite. Checking out, returning home, and viewing my checking account, the second issue was my card being charged multiple charges, one a double charge and another charge a different smaller amount versus one final rate for my two day stay. While I did get resolve after three to four calls, this was not kosher, as the double charge/funds were held in my account for two to three days before being released. Going forward I will use my secondary account. On a positive note, the breakfast selections were very good and the dining area was very spacious. The hotel lobby decor is very nice, impressive. with a warmth/comfortableness to it. The quality of the hotel rooms, the quality of the body wash/lotion, etc. are nice gestures/pluses. The staff at check in were hospitable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Amineh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took about 20 minutes for someone to come to front desk to check me in.
Stayed 1 night in Jan 2025

10/10 Excellent

Analisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel. Loved it will be coming back for sure. Easy check in, clean rooms, great snacks.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Stayed 1 night in Dec 2024

6/10 Okay

CASIANO

Travelled with family
Disliked: Staff & service
Poor Service
Its ok....our biggest issue is the turn over service. Their policy is service every other day or call and request. I called on 2nd day at about 730 am . We got back to our room at about 9pm and NO SERVICE. . This the 3rd time this happens to us. We asked for management to contact us and they did not. We stay there becasue of location convenience but we will probay be looking for a different place next time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean rooms
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to book, rooms are modern and minimalist. Easy parking with no fees, and the only bad thing was their internet could have been more stable/fast (awfully slow).
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Rachel, Austin

Stayed 1 night in Dec 2024

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Marks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best were the staff. A great option next time we visit San Antonio. Thank you!
Stayed 2 nights in Dec 2024

6/10 Okay

guiselle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

RABIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and the bathrooms were clean and newly built.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice, clean and comfortable. The staff was attentive.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 2 nights in Dec 2024