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Bull Eugenia Victoria & Spa

3.0 star property

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Photo gallery for Bull Eugenia Victoria & Spa

Exterior
Exterior
Breakfast, lunch, dinner served; international cuisine
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
In-room safe, desk, blackout curtains, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
Avda. de Gran Canaria, 26, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Yumbo Shopping Center
    ‪9 min walk‬
  • English Beach
    ‪15 min walk‬
  • Maspalomas Dunes
    ‪4 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪28 min drive‬

Room options

View all photos for Single Room, Balcony

In-room safe, desk, blackout curtains, free WiFi

Single Room, Balcony

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, blackout curtains, free WiFi

Double Room

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room (3 Adults)

In-room safe, desk, blackout curtains, free WiFi

Double Room (3 Adults)

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Tower (3 Adults)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Tower (3 Adults)

  • 34 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, High Floor

In-room safe, desk, blackout curtains, free WiFi

Double Room, High Floor

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Bull Eugenia Victoria & Spa

All-inclusive hotel with full-service spa and free breakfast
This hotel features a full-service spa, an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle and a free beach shuttle. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Bull Eugenia Victoria & Spa offers 400 accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Bull Eugenia Victoria & Spa, you're just a quick walk from Yumbo Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, facials or body treatments at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and mini golf
  • 9 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
  • Free local-area and beach shuttle service
Bull Eugenia Victoria & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Bull Eugenia Victoria & Spa offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Bull Eugenia Victoria & Spa.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Drago – On-site bar.
Palmera – This bar only serves lunch.
On-site venue No. 4 – This bar is located by the pool.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available
  • Free area shuttle
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drago
  • Palmera

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eugenia Victoria
Eugenia Victoria Hotel
Eugenia Victoria San Bartolome de Tirajana
Hotel Eugenia Victoria
Hotel Eugenia Victoria San Bartolome de Tirajana
Hotel Victoria Eugenia
Victoria Eugenia Hotel
Hotel Eugenia Victoria por Bull Eugenia Victoria Spa
Bull Eugenia Victoria & Spa San Bartolome de Tirajana
Eugenia Victoria por Bull Eugenia Victoria Spa
Bull Eugenia Victoria & Spa Hotel San Bartolome de Tirajana
Bull Eugenia Victoria & Spa Hotel
Hotel Eugenia Victoria
Hotel Eugenia Victoria Spa por Bull Eugenia Victoria Spa
Hotel Eugenia Victoria
Hotel Eugenia Victoria Spa
Hotel Eugenia Victoria Spa
Bull Eugenia Victoria & Spa
Bull Eugenia Victoria Spa
Bull Eugenia Victoria & Spa Hotel
Bull Eugenia Victoria & Spa San Bartolomé de Tirajana
Bull Eugenia Victoria & Spa Hotel San Bartolomé de Tirajana

Bull Eugenia Victoria & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 191 reviews
Rating 8 - Good. 81 out of 191 reviews
Rating 6 - Okay. 16 out of 191 reviews
Rating 4 - Poor. 7 out of 191 reviews
Rating 2 - Terrible. 5 out of 191 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms, will definitely return
From check-in to check-out, the staff were amazing. We did not come across any staff member that did not provide exceptional service - from the front desk, to the bars to the restaurants. Our room was very clean, and we were happy to see that all rooms have a balcony so no worries about missing out on that. More than enough sunbeds around the pool and surrounding areas for anyone who wanted them and we did not see any sunbed reserving at early hours. Definitely recommend trying the burger at the pool bar - it was amazing. We had seen other reviews recommend this and it did not disappoint.
Stayed 6 nights in Nov 2024

10/10 Excellent

Boyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff. Nice food and drinks.
Stayed 7 nights in Jun 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2024

2/10 Terrible

M.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Caught food poisoning campylobacter at this hotel, never felt so ill in my life. Never ever will i step foot in this hotel again. Now on antibiotics back home.
Stayed 11 nights in Nov 2023

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift situation can be a bit tricky. However, it is across all of big hotels
Stayed 3 nights in Nov 2023

10/10 Excellent

Majid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and polite staff with good collection of facilities for all ages.
Stayed 7 nights in Oct 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of a refurbishment. Rooms and bar areas were very nice, but corridors felt dated and carpet didnt seem like the best choice. Food was ok, a bit tasteless at times and sometimes lacking variety. Drinks good, but the bar could have long queues at peak times. Mainly catering for Dutch / German guests
Stayed 7 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Double family stay
We stayed as 2 families of four, managed to get rooms next to each other and the check-in was pretty straight forward. The rooms were tidy and a good size with seperate sleeping areas (2 singles by the door and a double sofa bed by the balcony) The cleaning of the room tbrough the week was very basic, the beds would be made and the bin emptied but that was it, the sides and floor didnt seem to be touched. The towels were supppsed to be changed every 2 days but this only happened once in the week. The maids were friendly but paid no attention to 'do not disturb' signs. The pool area had a huge team going around in the morning to clean up the mess from the night before, in general it was a good job but some of the tables had obviously just been given a quick wipe and were still dirty. The pool itself was ok, not ideal for young kids as it gets deep really quickly but they had a small shallow pool and a very small splash park for the younger kids. The kids club was good, the outside has a large climbing frame with slides and indoors had a soft play area and plenty of activities, the animation team were very good and would put on a little dance before the announcements of the daily activities, which there were many. The food was hit and miss, breakfast was good. Lunch not so bad if you went to the pool bar or a la cart restaurant but dinner was not good, the majority of the same things and very limited options for children as even items that said plain were not.
Stayed 7 nights in Aug 2023

4/10 Poor

Antonio, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, very close to Yumbo and quite, Loved the swimming pool and the Spa. Loved my room with balcony. I did not like the animation (for old people) I did not like the food: terrible, salmon is terrible, ham is terrible.Coffe is disgusting , undrinkable, better buy nescafe from supermarket. I am lactose intolerant and they don't have milk without lactose like soya or anything else. But the worst is that you cannot have guest, not even for a second, not even downstairs to pick you up, like a prison, only wristband. I will never book again just for this.
Stayed 12 nights in May 2023

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and there are good services for children. The food was also very good and the prices for extra services were reasonable.
Stayed 7 nights in Apr 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with comfortable beds. Very clean. Relaxing spa facilities and refreshing drinks. Service was amazing.
Stayed 5 nights in Nov 2022

8/10 Good

Savvas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First was nightmare had to ask to be moved room beri noise. Room service not done for two days.
Stayed 7 nights in Nov 2022

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, so many facilities with lots to do- they’ve made the most out of the space. Great atmosphere, the staff are fantastic - particularly reception staff, the entertainment team and the pool bar staff (to name a few!) Very family friendly, catering for all ages
Stayed 6 nights in Oct 2022

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo travel.
Last minute trip.
Stayed 7 nights in Apr 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Not a hotel but a prison
I’ve been in this hotel 15 times in the last 10 years but It will be the last. Looks like under a new management who is destroying this place. We feel like we are in a prison. All they see it’s wrist band. Old male receptionist stopped me brutally when entering the hotel even though I had my wrist band. Very aggressively approached me even though my wrist band was clear written Bull Hotels which made me so uncomfortable. This same man walks around the whole hotel checking if no residents are in the premises. Restaurant is really bad. Now during breakfast, dinner there are several staff in the restaurant checking wristbands all the time. In the morning normally there are 3 “bulldogs” walking around lunatics checking your wristbands and also masks. A blond woman grabbed my arm during breakfast when she saw I had a wristband she walked away, no apologies. Orange juice is no longer squeezed. They added so much water which is horrible. Now they put bars outside the restaurant. Definitely like a prison. Tables are on the top of each other. Horrible. Gym is now in another area which is 1/3 of previous one. There is no point to go. Very bad decision to change it. Plus it is now open 2 hours less than before. Palmera bar food is not great. Had a ceaser salad that I had to vomit after all. Bars have opening hours dramatically reduced. Hotel is under staffed which make them work like crazy. Please avoid this “prison” as you’ll feel in a jail.
Stayed 9 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A solid stay that was value for money.
Generally a solid and positive experience at this hotel. We stayed half board and were impressed by the value for money. Free spa, gym and pool facilities were excellent. Food was average but the range of desserts could be better. Staff wonderful and couldn't do enough for you. The rooms were functional and a little tired but given the price I thought acceptable.
Stayed 9 nights in Nov 2021

6/10 Okay

Liam

Stayed 8 nights in Nov 2021

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, bars, pool, spa everything was excellent. If I was to be picky I'd say the service at the abr could take some time and perhaps an extra body or two wouod help but that's being picky.
Stayed 7 nights in Nov 2021

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good food especially at the Palmeras bar & pool bar great staff big thanks to Linda, Mila, Noelia, Nuria, Toni, Zaida & the cocktail Queen of the Drago bar Valentina thankyou very much !!
Stayed 7 nights in Sep 2021

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff, only one problem no sleep at night as hotel room was like an oven due to no air-con we spent most of the night on our balcony to get some air.
Stayed 5 nights in Aug 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This should be a 5* hotel.
I’ve no Idea why this hotel is a 3 star... this should be a 5 star hotel, it was absolutely amazing, my first time going for Gay Pride with a group of friends & when I go again I wouldn’t stay anywhere else, it’s stunning & the staff are so lovely and helpful. Rooms are beautiful too, we got to stay on the 8th floor which was even better. Can’t wait to go back.
Stayed 7 nights in May 2019

10/10 Excellent

Mihalis, Kansas City

Liked: Cleanliness, property conditions & facilities
I had a corner room on the 8th floor so I had beautiful views of the ocean. The room had windows that could be wedged open to allow a perfect cross-breeze and keep my room comfortable. There is no air conditioning. Ask for a corner room to ensure ventilation or the room gets quite hot and stuffy. I had a maintenance issue with a cracked floor tile that was very sharp next to the bed that took three requests to get it fixed. It was maddening. There is an older woman who works at the front desk area in the afternoon who speaks English fairly well but is EXTREMELY CURT AND RUDE. She is condescending in her tone. She’s apparently a manager or bookkeeper. She rudely offered me an upgrade to a balcony room for 10 Euros more a night. I refused and she became even more curt. I asked why my safe would not work and she told me that I had not paid for it. I explained that no one explained I needed to pay to use it, and she said she found that doubtful or that they were too busy at the time I checked in!
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Stayed 7 nights in Apr 2019