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Hotel & Spa Santuario del Alba

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa Santuario del Alba

Terrace/patio
Room, 1 Double Bed | Free WiFi
View from property
Facials
Room, 1 Double Bed | Free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Julio M. Corzo 1, Col Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    2 min walk
  • Arches of Carmen
    5 min walk
  • Foro Cultural Kinoki
    6 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Free WiFi

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Free WiFi

Junior Suite

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Room

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The price is CHF 36
for 1 night
includes taxes & fees
11 Dec - 12 Dec
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About this property

Hotel & Spa Santuario del Alba

Hotel with free parking, a short walk to San Cristóbal de las Casas Cathedral
Along with a rooftop terrace, this hotel has spa services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel & Spa Santuario del Alba offers 16 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
During your stay at Hotel & Spa Santuario del Alba, you're just a quick walk from San Cristóbal de las Casas Cathedral. Free WiFi in public areas, free self-parking and a rooftop terrace are available.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a rooftop terrace
  • Steps from Santo Domingo Handicraft Market and 8 minutes on foot from San Cristóbal de las Casas Cathedral
  • Airport shuttle service available for a fee
As a guest of Hotel & Spa Santuario del Alba, you'll find a rooftop terrace, spa services, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel & Spa Santuario del Alba also features a garden and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: MXN 75 to 85 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Facials
  • Massage

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 75 to 85 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel & Spa Santuario del Alba offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Santuario Alba San Cristobal de las Casas
Hotel Santuario Alba
Santuario Alba San Cristobal de las Casas
Santuario Alba
Hotel Spa Santuario del Alba
& Spa Santuario Del Alba
Hotel Spa Santuario del Alba
Hotel & Spa Santuario del Alba Hotel
Hotel & Spa Santuario del Alba San Cristóbal de las Casas
Hotel & Spa Santuario del Alba Hotel San Cristóbal de las Casas

Hotel & Spa Santuario del Alba Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

pablo, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building and room was clean. Wifi doesn't work in the room. Web site said breakfast was included but it wasn't, not even coffee. No heaters in the room either, but they provide extra blankets. Nice off site parking is included. Also, they only take cash.
Stayed 2 nights in Feb 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good value
Great location for sightseeing, dining and nightlife. Hotel was quiet and relaxing. Staff was helpful. Only negative was low water pressure in shower (at least on third floor). We would definitely return to this hotel when we return to San Cristobal de las Casas
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. Sòlo falta ventilaciòn al baño
Stayed 3 nights in Dec 2017

6/10 Okay

Chuy, Baja California

Liked: Staff & service
Hotel mas o menos
Al ingresar a la habitación había un grupo de abejas y amablemente nos cambiaron de habitación y es un poco caro por lo que recibes!
Stayed 1 night in Nov 2017

2/10 Terrible

JOSE ARTURO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO Y FRAUDULENTO
PESIMO no es lo que dicen en su propaganda, solo ponene jaborn, agua el primer dia, despues nada, el desayuno incluido es pesimo y lo piden a algun otro lugar NO TIENE RESTAURANTE. SU ´propaganda dice que tienen gimnasio y NO ES CIERTO, solo hay una persona que atiende y no puede con todo, los huespedes tienen que ir a la cochera que esta en otro lado y solos es un sitio sin iluminacion y los vehiculos quedan a expensas de robo, ya qiue nadie cuida. Pedimos un Box Lunch y eso lo cobran aparte no en vez de desayuno, todo es PESIMO, Servicio, instalaciones, Comida, Estacionamiento, SPA, todo pesimo, no entiendo porque Hoteles.com los recomienda deberian investigar antes de recomendarlos. No existe Gerente no lo negaron en varias ocasiones.
Stayed 3 nights in Nov 2017

6/10 Okay

Luis Enrique, Zapopan, Mex.

Liked: Staff & service
Disliked: Room comfort
Nice and quiet hotel, could be cleaner though
We spent a couple of nights on this nice an quiet hotel. The room was clean and comfortable, however the bathroom had this bad smell coming out from the sink. I notified the front desk and they were serviceable, but couldn't do much to solve the problem.
Stayed 2 nights in Aug 2017

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable!!
Lugar tranquilo propio para descansar después de los recorridos para conocer esta bella ciudad. El ambiente es familiar y a unas cuantas cuadras del corazón de San Cristóbal. Ampliamente recomenable.
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Está a dos cuadras del centro, el estacionamiento está a una cuadra del hotel. La cama me pareció incomoda y se oye mucho el ruido de los otros huéspedes.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y centrico
es un hotel pequeño pero tiene buena ubicación, tranquilo aunque no tiene restaurante pero si te da servicio solo de desayuno, limpio, la habitacion que me dieron fue basica pero no necesitas mas nada ya que todo el dia estas paseando.

6/10 Okay

Maria Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable, está muy cerca del centro pero no hay tanto tráfico como en los hoteles más céntricos, las instalaciones están bien.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe cadre, bien tranquille
3 nuits dans cet hôtel calme et confortable, au personnel aimable et serviable de costauds pancakes au petit-déjeuner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y cerca de la diversión
Fue una estancia muy agradable, la ubicación del hotel permite recorrer San Cristobal y llegar a este rápido y facilmente.

10/10 Excellent

Adriana Zariffe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok. Excelente
El hotel está en excelente condiciones

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente relajado y consentido
Un hotel muy lindo y cómodo. Su ubicación es estrategica, ya que el mercado de artesanias esta practicamente a unos pasos, puedes acceder a todo el centro desde este hotel.