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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Exterior
Lobby
Room, 1 Bedroom, City View | Terrace/patio
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Lombard Street
    ‪2 min drive‬
  • Ferry Building
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪34 min drive‬

Room options

View all photos for Room (Penthouse)

Room (Penthouse) | Minibar, in-room safe, desk, laptop workspace

Room (Penthouse)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Room, 2 Bedrooms

  • 70 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Dining Area, Sunroom Access)

Room, 1 Bedroom (Dining Area, Sunroom Access) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Dining Area)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area)

  • 73 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, City View

Room, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom, City View

  • 139 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Mark Hopkins)

Room (Mark Hopkins) | Minibar, in-room safe, desk, laptop workspace

Room (Mark Hopkins)

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room, 1 Bedroom, Club lounge access

Club Room, 1 Bedroom, Club lounge access | Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Bedroom, Club lounge access

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Golden Gate Bridge View)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, City View

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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  • Air conditioning
4.5 out of 5, Wonderful, (1249)
The price is CHF 194
for 1 room
includes taxes & fees
13 Apr - 14 Apr
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About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Change of towels is available on request
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
InterContinental Mark Hopkins by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and multilingual staff are also featured at the luxury InterContinental Mark Hopkins by IHG. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Nob Hill Club – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge – On-site cocktail bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 37.63 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 826 out of 1258 reviews
Rating 8 - Good. 252 out of 1258 reviews
Rating 6 - Okay. 106 out of 1258 reviews
Rating 4 - Poor. 52 out of 1258 reviews
Rating 2 - Terrible. 22 out of 1258 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the spacious rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here to celebrate my daughter’s graduation. The staff were so gracious.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our SF headquarters. Top of the Mark still lots of fun
Stayed 2 nights in Dec 2024

8/10 Good

Dennis

Classy old world feel overall. Would come back. Top of the Mark was our only complaint as it fell like a corporate banquet room and lacked an impressive Xmas atmosphere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kunquan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline, brentwood

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

heather

Liked: Cleanliness, property conditions & facilities
The manager at the bar upstairs, late 30’s guy, super rude. But otherwise, love love love this place always!!
Stayed 1 night in Dec 2024

4/10 Poor

Catari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first people you come in contact with are the parking attendants. They are a group of grumpy old men trying to chat up the guests, really creepy. Terrible first impression for a hotel that advertises itself as luxury. They offer accesible disabled parking at no cost and then they charge an outrageous amount per day for parking and you wait over 20 min for your car. Overpriced sad ruminant of what once was a luxury property. The service and professionalism just isn’t there. Property is run down and not cared for and here we are entrusting our Christmas Holiday to them. Expensive disappointment holiday ruined. Paid an obscene amount per person for Christmas dinner and they didn’t have enough food! They did not bring out more oysters so we didn’t get any, the prime rib also ran out and it took forever for it to come out again. The dessert selection was truly pathetic. So we paid for bread, potatoes, salad, and a piece of ham. A total embarrassment.
Stayed 5 nights in Dec 2024

10/10 Excellent

susan sheko

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very nice and accommodating. Great location and super comfy beds. Nice views, highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are dated
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the legendary Top of The Mark! The entertainment and food was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Overall a good San Fran stay!
Convenient location and trolley 🚎 right outside. We put car in garage next door rather than vallet park and worked. Coffee in the room but no water kettle or tea which was a shame.
Stayed 2 nights in Dec 2024

6/10 Okay

David

Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
An Amazing property!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Accommodations were super. The parking is very expensive, so be prepared for that (almost the cost of the room).
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 16 nights in Dec 2024

10/10 Excellent

mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again
Beautiful lobby, very clean and comfortable room and bed with high quality amenities. I left my phone in the room after checking out and the staff were super understanding and helpful in retrieving it.
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us a great room with an amazing view. The rooms we upscale classic with art deco influences.
Stayed 1 night in Dec 2024

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Genteel and historic old San Francisco with lots of history and lovely setting. I enjoy this hotel whenever I stay in San Francisco but I do think it could do with a few updates in the Top of the Mark especially. Bottled water & tea in the room would be good too. Staff are wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Lynda, Longmont

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll definitely be back!
Our experience was wonderful! Love the character of the Hotel. Everyone was helpful and very friendly. My only complaint was that the bathroom in our room did not have a magnifying mirror.......because we had one in the last room were in, I didn't bring one......not good when trying to put on makeup!
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic San Francisco hotel. You can't beat the Nob Hill neighborhood and views.
Stayed 1 night in Dec 2024